Richer Sounds - Weybridge Opiniones 

985
TrustScore: 5 sobre 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

985 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(985)

24.702 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Friendly and knowledgeable staff

Usual excellent service in the shop with knowledgeable staff who offered alternatives to the TVs I had shortlisted.
Disappointing that all 5 TVs I had shortlisted were neither in stock in the shop nor the warehouse.

20 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Excellent service

This is a second TV purchase in a year. Excellent personal service and advice, with price reassurance.
Prompt and efficient delivery.

11 de septiembre de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Always our first choice

We have used Richer Sounds for years now (stereos, TVs etc). Very customer-focused business and always competitive pricing. They really know their stuff! Last branch used was Weybridge.

20 de junio de 2025
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Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Your team were knowledgeable and…

Your team were knowledgeable and extremely helpful and matched a competitive price from another supplier. A good experience and many thanks..

7 de septiembre de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Very helpful staff with good knowledge…

Very helpful staff with good knowledge of their products

5 de septiembre de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful, and spend time with you to answer all your questions.
I was really impressed with the customer service I received.

2 de septiembre de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Outstanding staff

I have bought all our TV and HiFi kit from Richer Sounds, Weybridge as their knowledge, helpfulness and overall customer service is second to none. It has been a real pleasure dealing with Terry, Hugh, Jordan and Luca over the years. Everything still works, and I have always recieved great support whenever I had setup difficulties.

2 de septiembre de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Thanks to Liam and Richer Sounds for a…

Thanks to Liam and Richer Sounds for a great demo of Wharfedale Lintons which had been set up with CD player and network streamer.
Very useful audition and a very enjoyable session with Liam’s expertise and good nature.
Highly recommend these guys and hopefully will be back again soon to make my decision for these speakers or even the super Lintons.

5 de septiembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

The order was made over the phone and…

The order was made over the phone and Terry was very helpful and informative. The speakers arrived two days earlier than expected. Excellent service.

27 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent sales servie

The sales person was knowledgable and helpful without being pushy. Excellent service

21 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

19 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

18 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

13 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

7 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

15 de agosto de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

7 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great experience!

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

7 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

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