I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver más
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I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver más
La empresa ha respondido
Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Ver más
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It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... Ver más
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Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, Reino Unido
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Usual excellent service in the shop with knowledgeable staff who offered alternatives to the TVs I had shortlisted.
Disappointing that all 5 TVs I had shortlisted were neither in stock in the shop nor the warehouse.
This is a second TV purchase in a year. Excellent personal service and advice, with price reassurance.
Prompt and efficient delivery.

Respuesta de Richer Sounds - Weybridge
We have used Richer Sounds for years now (stereos, TVs etc). Very customer-focused business and always competitive pricing. They really know their stuff! Last branch used was Weybridge.

Respuesta de Richer Sounds - Weybridge
Your team were knowledgeable and extremely helpful and matched a competitive price from another supplier. A good experience and many thanks..

Respuesta de Richer Sounds - Weybridge
Very helpful staff with good knowledge of their products

Respuesta de Richer Sounds - Weybridge
Staff very helpful, and spend time with you to answer all your questions.
I was really impressed with the customer service I received.

Respuesta de Richer Sounds - Weybridge
I have bought all our TV and HiFi kit from Richer Sounds, Weybridge as their knowledge, helpfulness and overall customer service is second to none. It has been a real pleasure dealing with Terry, Hugh, Jordan and Luca over the years. Everything still works, and I have always recieved great support whenever I had setup difficulties.

Respuesta de Richer Sounds - Weybridge
Thanks to Liam and Richer Sounds for a great demo of Wharfedale Lintons which had been set up with CD player and network streamer.
Very useful audition and a very enjoyable session with Liam’s expertise and good nature.
Highly recommend these guys and hopefully will be back again soon to make my decision for these speakers or even the super Lintons.

Respuesta de Richer Sounds - Weybridge
The order was made over the phone and Terry was very helpful and informative. The speakers arrived two days earlier than expected. Excellent service.

Respuesta de Richer Sounds - Weybridge
The sales person was knowledgable and helpful without being pushy. Excellent service

Respuesta de Richer Sounds - Weybridge
Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

Respuesta de Richer Sounds - Weybridge
I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

Respuesta de Richer Sounds - Weybridge
All worked well advice in store and the delivery

Respuesta de Richer Sounds - Weybridge
Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

Respuesta de Richer Sounds - Weybridge
Very good service from people who know what they are talking about

Respuesta de Richer Sounds - Weybridge
Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

Respuesta de Richer Sounds - Weybridge
Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

Respuesta de Richer Sounds - Weybridge
Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

Respuesta de Richer Sounds - Weybridge
Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

Respuesta de Richer Sounds - Weybridge
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