Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Ver más
La empresa ha respondido
Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Ver más
La empresa ha respondido
I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Ver más
La empresa ha respondido
Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The team at York were brilliant in securing me a Loeve TV which fitted my existing (expensive and stylish) TV stand. Not only that but when the TV was delivered to the York store they put it on a trolley and delivered it personally and on foot to my flat 20minutes away. That goes ‘Above and beyond’ in my book. Thanks guys.

Respuesta de Richer Sounds - York
I visited Richer Sounds after recommendations of several friends. I took details of room size, current amplifier, distance I sit from speakers, and musical preferences. Senior Sales Advisor, Sean, was extremely knowledgeable, helpful, and I was given a demonstration in a 'listening room'. At no time did I feel under pressure to buy. The speakers were delivered to my door less than 24 hours after my visit. A very satisfying experience; a big thank you, and I won't hesitate to re-visit when I have further hi-fi requirements.

Respuesta de Richer Sounds - York
I went to the York shop, and spoke with the manager, Joe, and we made an appointment for later that day. When we arrived, Joe had some HiFi separates in my price range ready. We listened to the sound, and he brought in different speakers to produce the sound I wanted. He took all the time we needed, and then took my money and arranged delivery for the next day. The system is fully assembled and functioning, and it looks and sounds terrific - thank you very much!

Respuesta de Richer Sounds - York
We we were looking to upgrade an old defunct blu-ray surround sound system and didn’t know where to start. Kevin at Richer Sounds in York was brilliant gave us some really helpful advice and recommendations for a new system and setup the speakers in store so we could hear the quality. We are delighted with the new system - it sounds amazing so very happy with the service we received.

Respuesta de Richer Sounds - York
Really easy to order and pick up from store. Communication great both online and in store. Friendly staff in the York store.

Respuesta de Richer Sounds - York
Excellent service and advice in shop, followed by excellent and patient service on phone when we needed help.
Top marks all round.

Respuesta de Richer Sounds - York
Your review must be at least 10 characters.

Respuesta de Richer Sounds - York
Bought an LG oled tv and Sonos sound system from the York branch. The staff were incredibly helpful and knowledgable about the products they were selling. They set the systen up for us to listen to and offered advice on the suitable components to buy, which incidently were not the most expensive.
Highly recommend the company.

Respuesta de Richer Sounds - York

Respuesta de Richer Sounds - York
Everything you do each time I buy a TV is first class, the understanding, the suggestions you make, the price. One thing that needs work is the delivery couriers you used for my latest delivery. Communication was mixed and I was having to do a lot of chasing and phone calls between you and the couriers.
Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali speakers. We purchased a Philips OLED tv instead. The picture quality is incredible, and we saved approximately £700 against the Sony. Could not be happier.

Respuesta de Richer Sounds - York
I found your staff knowledgable and helpful. They helped me put together a great system that fit my purpose. At a decent price. I had to have one piece delivered, and DPD was the only aspect that was suboptimal. But my Richer Sounds experience was top notch. Would definitely buy from you again.

Respuesta de Richer Sounds - York
Great service as always from York Richer Sounds, Aaron proviuded great advice on the options for a TV and really helped me make the make the decision on the best information

Respuesta de Richer Sounds - York
Great service, the lads were spot on handled my tv with great care. Would highly recommend thanks again

Respuesta de Richer Sounds - York
Helpful knowledgeable staff good understanding of my requirements that turned into an economic purchase that turned out to be first class bit of kit with an excellent interpretation of my requirements. As a long time non cd user the after sales info was more than helpful. Helped me setup the equipment. Turned out to be a first .class piece of hi fi I am delighted with my purchase and it's performance.

Respuesta de Richer Sounds - York
Everything from the initial enquiry when they took us to see a 77" TV hanging upstairs, to us going in 2 days later to buy the seen TV, was perfect. Aaron was exceptional when we purchased the TV and even arranged speedy delivery (less than 48 hours) as well as making sure the gentleman who initially served us was put down as the salesman (assuming for his commission)
Fantastic service, speedy, informative and very friendly.

Respuesta de Richer Sounds - York
The website was easy to navigate with a good choice of merchandise at reasonable prices. I was kept well informed about my delivery which arrived promptly.

Respuesta de Richer Sounds - York
Easy to order directly from the shop delivered within a day excellent service

Respuesta de Richer Sounds - York
Excellent, expert, pleasant, helpful advice from Kevin, who was a pleasure to do business with! I have bought equipment from Richer Sounds in York many times over the years, because they are always so good!

Respuesta de Richer Sounds - York
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.