Richer Sounds - York Opiniones 

2107
•
TrustScore: 5 sobre 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Ver más

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Valorada con 5 estrellas sobre 5

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Ver más

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Valorada con 5 estrellas sobre 5

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Ver más

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Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2107)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Patient & Knowledgeable Help

The person behind the counter was very patient and helpful. He spent quite some time researching into the piece of equipment that I needed. The Bluetooth adaptor that he recommended works perfectly.

6 de agosto de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

On this occasion we were served by…

On this occasion we were served by Kevin who was friendly, polite and listened to our needs.
Once home our initial choice proved not so good so were returned and another selection made. This we still have and are happy with it.

4 de agosto de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service

Staff always helpful and very knowledgeable.
Excellent selection on display with good choice for all budgets.
Would not hesitate to recommend.

3 de agosto de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Wonderful service

Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed but were able to order it to be delivered to my home and it arrived earlier than expected!

25 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Genuine staff

Genuine staff. Good advice. Great value. Pleased to support local branch. Lived up to good reputation.

23 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Denon M41

I phoned richer sound and they had a Denon M 41 to replace my old Denon
The staff are very helpful.

23 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Brilliant Service

Have had a fantastic first time experience with RS and they will now be my go to for electrical items.
Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he answered all my questions and the delivery was next day....absolutely brilliant.

16 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Fantastic Friendly Service

Fantastic Friendly Service. Great Advice From The Staff. I Would Definitely Recommend This Company.

9 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Always has a special feel shopping at…

Always has a special feel shopping at richer sounds. Staff were helpful and arranging delivery was good and delivered on time next day . Good experience.

9 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Mike at York branch was clear in…

Mike at York branch was clear in organising a sale to me and when it would be delivered. Payment over the phone was explained to me so I new it was safe and straightforward.

7 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very good service

Very good service

6 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

York ship highly recommended.

Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.

4 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Excellent professional and helpful…

Excellent professional and helpful service. Very knowledgeable.

1 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service and honest advice

Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish website pricing and availability was more accurate, especially on clearance deals.

1 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service from our initial…

Excellent service from our initial phone call to next day delivery. Thank you

1 de julio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

LG TV brilliant quality and the price…

LG TV brilliant quality and the price reduction made it much better value. Brilliant advice and service from the staff in the York store

16 de junio de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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