Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver más
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Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver más
La empresa ha respondido
The verification process can be better when there is an issue. Sending a generic email does not say why the initial documents were not accurate. It will be helpful if someone can take the time to actu... Ver más
La empresa ha respondido
Trustpilot won't let me give zero stars, otherwise I would, one star is only here because it's the minimum. We've been assigned two numbers, that are getting wrong-number calls roughly 90% of t... Ver más
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Waste of time disabled my account no warning and lost a lot of business due to it and then very bad customer service
La empresa ha respondido
All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.
2nd Floor, Cross, 85 Uxbridge Rd, W55TH, London, Reino Unido
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Ring Central is the best phone service provider I have ever worked with . What they say they does . There are no hidden charges at all . Glad to be a part of ring central for more than 3+ years . More to come

Respuesta de RingCentral UK
Fantastic customer care and account management. A comprehensive product that is highly flexible and with great UX throughout.

Respuesta de RingCentral UK
I cant fault ring central, they are very helpful if we have had any queries, and the system works well for us.

Respuesta de RingCentral UK
Been using RC for years. Good reliable service and now with a UK support team that’s even better.
Would definitely recommend to other business users.

Respuesta de RingCentral UK
It’s very convenient and love the price! The customer support is excellent too.
-Kanza from Eximus Education

Respuesta de RingCentral UK
Came across RingCentral whilst working at a different company and was impressed from the start! Introduced it to our company approx 3 years ago and haven't looked back!
They were helpful from the beginning, helping us to get set up and 'live'. In fact, we can just log on and start making calls. Calls are easy to find and monitor, which is extremely helpful from a training point of view.
Extremely cost effective too, which is great for any size business. Would not hesitate to recommend RingCentral.

Respuesta de RingCentral UK
Great support from the team at RingCentral. I'd highly recommend them to any small business looking for an effective phone system at a competitive price.

Respuesta de RingCentral UK
Awesome Customer Service and support until my issue was resolved. They continually updated without prompting and brought matters to a satisfactory resolution.
Thank you Sania Akthar

Respuesta de RingCentral UK
Sania was a delight to speak with, she was helpful and intuitive in connecting the dots to create effective solutions between what our company needed and what was available across RingCentral - we look forward to working with her further.

Respuesta de RingCentral UK
I recently had the pleasure of receiving customer support assistance from Liam over the phone, and I am compelled to share what an outstanding experience it was. Liam's dedication to providing excellent service truly stood out during our interaction.
From the moment Liam answered the call, it was evident that he possesses a deep understanding of the company's products and services. His knowledge was invaluable in helping me navigate through my concerns and questions. What impressed me the most was Liam's patience and willingness to take the time to explain things thoroughly, ensuring that I felt completely supported.
Liam's friendly and approachable demeanor made the entire customer support experience pleasant. He actively listened to my issues, demonstrating a genuine interest in resolving them promptly. It's rare to find a customer support representative who goes the extra mile, but Liam certainly did. He addressed my concerns with efficiency and ensured that I left the conversation feeling satisfied.
Moreover, Liam's problem-solving skills were exceptional. He tackled each issue with a positive attitude, demonstrating not only technical expertise but also a commitment to ensuring that I, as the customer, felt heard and valued.
In conclusion, Liam's exemplary customer support left a lasting impression on me. If you're looking for a dedicated professional who not only understands the products but also provides unparalleled support with a smile, Liam is your go-to person. My experience with him was nothing short of fantastic, and I highly recommend Liam for anyone in need of stellar customer support. Five stars well-deserved!

Respuesta de RingCentral UK
Wonderful company to have business with. Cheap rates with excellent customer service.

Respuesta de RingCentral UK
Easy to use and practical platform with friendly customer service.

Respuesta de RingCentral UK
I have been with this company for the past 14 years. Not once has anything gone wrong.
They communicate effectively when there's going to be any changes or updates.
There's always someone to talk to whenever l needed support.

Respuesta de RingCentral UK
I really like it. ringcentral is a good partner.

Respuesta de RingCentral UK
More than happy with the service, lots of opportunity to customise features - and for when things get too technical, the support team have been quick to set things up for me.

Respuesta de RingCentral UK
A great service for those needing a phone line, but not a physical one. We've dealt with Ring Central for the last 3/4 years and it's been perfect.

Respuesta de RingCentral UK
Amazing company to work with really good account managers!

Respuesta de RingCentral UK
It's a great VoIP service that is competitively priced for us as a small business. 100% reliable software with efficient customer service back-up when required. As we serve clients in several countries, it is great to have access to and be able to switch between international caller ID's.

Respuesta de RingCentral UK
The software is quite in depth, so we nearly always request customer support when making changes to the setup and functions. We have found them to be very helpful and quick in response

Respuesta de RingCentral UK
I previously gave Ring Central a four star review, as I had used their service for many years and had no major issues. It worked but it had so many features I had no need for.
I decided to move as my requirements are very basic and I had found a much cheaper alternative that fitted my needs.
They force you to call them to cancel your account - basically so that their retention team can persuade you to stay.
I started the process last Friday and it's taken until now to get my account cancelled. Calls were dropped, calls were initially never returned, the support case I got opened by dialling to speak with their sales team, as that was the only way I could get to speak to a human was closed, as it was the wrong department!
As I got increasingly frustrated, I did finally get a response, the actual closing process took less than 5 minutes.
Moral of the story, if you are going to force a process which is involves human interaction rather than automated, make sure you have enough humans!

Respuesta de RingCentral UK
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