Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver más
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Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver más
La empresa ha respondido
The verification process can be better when there is an issue. Sending a generic email does not say why the initial documents were not accurate. It will be helpful if someone can take the time to actu... Ver más
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Trustpilot won't let me give zero stars, otherwise I would, one star is only here because it's the minimum. We've been assigned two numbers, that are getting wrong-number calls roughly 90% of t... Ver más
La empresa ha respondido
Waste of time disabled my account no warning and lost a lot of business due to it and then very bad customer service
La empresa ha respondido
All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.
2nd Floor, Cross, 85 Uxbridge Rd, W55TH, London, Reino Unido
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I have been using Ring Central for many years as it just works. I have always had a stable connection with clear call quality and the convenience of being able to receive office calls wherever I am in the world.

Respuesta de RingCentral UK
Ring Central helped me set up a rather complicated, non-standard call forwarding system six months ago and it has been working perfectly since. Initial set up took longer because of the unique call forwarding we needed, but the technician was super helpful and we've had no problems at all. The weekly reports are helpful to ensure we don't miss any incoming leads, the admin portal is user friendly and the price is good. Definitely recommend Ring Central.

Respuesta de RingCentral UK
I spoke with Sania on the phone and helped us set everything up. She was very quick to get in contact with and kept us updated on everything that was going on.

Respuesta de RingCentral UK
Simple and easy to use, really helpful to be able to download to a mobile phone and go offline when not at work. No issues using it, helpful team in the office when I have had a query.

Respuesta de RingCentral UK
I only use the basic functionality but that is all I personally need everybody else uses it differently so from that point of view it works absolutely fine

Respuesta de RingCentral UK
RingCentral has definitely upped their game with regards to customer service. I have to say it was one of the reasons I chose to leave them and that was prior to the new implementations but since then I have had excellent support by both the tech team and recently by my account handler Cameron who went above and beyond to ensure a smooth handover.
I cannot undo my decision to leave but I must say existing or new clients will for sure get an much improved service and that should be appreciated.

Respuesta de RingCentral UK
Solid experience for the past five years – support is always proactive on the rare occasions that we need a hand with something.

Respuesta de RingCentral UK
I am a one man band in an area of poor signal, and needing call and video systems, had tried several systems before trying Ringcentral. The 'free' systems were not worth the time or bother, Ringcentral eclipsed them all. So easy, and has never let me down. I can scale up my business and not need to worry about getting a different phone and video system as this does it all

Respuesta de RingCentral UK
Overall a good product
The service has worked flawlessly for us for many many years. The backend is a little complicated to navigate and set up, but once it's done the system works as it should!

Respuesta de RingCentral UK

Respuesta de RingCentral UK
We took on a Ring Central Line a couple of years ago when we added a new arm to our business.
We got offered a nice rememberable number and since then it's just worked. No problems at all.
I would highly recommend them.

Respuesta de RingCentral UK
My experience of RingCentral in terms of the product and customer service is excellent. First rate in all departments!

Respuesta de RingCentral UK
This company used to be relatively good to deal with and then their customer service fell apart and they forgot about the market conditions and in particular their competition.
Other VOIP service providers have since entered the market and provided a better service both in terms of the solution at more competitive price points and customer service. Reselling their service to BT as Cloud Voice didn't help their our our cause as a reseller either.
Having said that they still exist on a few of our client sites who just need a basic IP phone system and their QOS has been quite good with limited issues, hence the 3 stars.

Respuesta de RingCentral UK

Respuesta de RingCentral UK
Rincentral makes communicating easy, cost-effective and straightforward whether you are in the office or working from home.

Respuesta de RingCentral UK
I would describe myself as a basic user as I only use my mobile device to receive and make calls. The call quality as you would expect depends on mobile reception, I don't have any complaints when connected to WiFi so working from home or at the office works really well. I use the voicemail feature quite a bit too and find the listen in/interrupt recording feature very useful.

Respuesta de RingCentral UK
Does what you need, the phone rings, never had a problem in 5 years.

Respuesta de RingCentral UK
Good call routing option. I have used Ringcentral for years and the service has been great.

Respuesta de RingCentral UK
I am really enjoying RingCentral and will continue to choose them as a telephone provider. The service is responsive and the systems are advanced.

Respuesta de RingCentral UK
Switched from another provider to RingCentral and so far have had a really good experience. Customer service team on hand to respond to help required.

Respuesta de RingCentral UK
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