Let down yet again I’m getting used to this now and to be honest I was actually expecting it. Was told they would be he on Friday morning so taken another day off work and to my surprise I get a call... Ver más
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Consulta las opiniones de los clientes
Didn’t get the gentleman’s name but he was most professional and helpful- checked boiler pressure, radiator and tap functionality, found a loose connection under boiler which was rectified instantly,... Ver más
The engineer that was sent was very quick and efficient at the repair. Very pleasant person couldn't be more helpful. Robert Heath have always been quick to respond to our calls, especially as we... Ver más
Your call out engineer was very courteous and knowledgeable. He not only fixed the air source heat pump fault but also gave practical advice moving forward.
Información sobre la empresa
- Empresa de gas
- también en la categoría
- Contratista de sistemas de climatización
- Ingeniero electrotécnico
Escrito por la empresa
Robert Heath Heating is a leading provider of heating, hot water and electrical solutions for the social housing sector and private clients in the UK. We work closely with housing associations and local authorities to design, install, and maintain energy-efficient systems that ensure resident comfort and well-being. We believe everyone deserves a warm, comfortable, and safe home. We're committed to working with our partners to create sustainable communities where residents thrive.
Información de contacto
264 Burlington Road, KT3 4NN, New Malden, Reino Unido
- 03330141000
- cs@robertheath.co.uk
- www.robertheath.co.uk
4,4
Excelente
17 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 91% de las opiniones negativas
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Excellent service 100%
3 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you received excellent service from us. Best regards, Jennifer
Ben did a great job servicing the heat…
Ben did a great job servicing the heat a pump and was so helpful in explaining everything
Definitely recommend
2 de octubre de 2026
Opinión espontánea
Excellent service
Excellent service. Boiler fixed in 2 days of reporting it as they were waiting for a part to be ordered. Lovely friendly guy as well
1 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback! We are thrilled to hear that your boiler was repaired quickly and that our engineer looked after you so well. We always aim to provide a friendly and efficient service, and it's great to know we hit the mark for you. Best regards, Kat
Very efficient
Verry prompt appointment, operative was polite and sociable. Completed his duties and cleaned up after himself.
2 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your lovely feedback! We are delighted to hear that our operative was polite, prompt, and left everything clean and tidy. We always aim to provide a friendly and professional service, and it's wonderful to know we hit the mark for you. Best regards, Kat
Friendly and helpful on every occasion
Friendly and helpful on every occasion
2 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you have had such a positive experience with our team on every occasion. Your kind words truly mean a lot to us. Best regards, Elise
Excellent service and a great team with…
Excellent service and a great team with friendly capable engineers
1 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you experienced excellent service and that our team of engineers were friendly and capable. We always strive to provide the highest standard of work, and your kind words will certainly be shared with the team. Best regards, Kat
Took some time to get an appointment…
Took some time to get an appointment for an Engineer. Having made contact it was reasonably efficient and the Engineer was efficient and professional and above all kept in touch with his time of arrival. It would help if the time window was narrower...some of us cannot keep hanging around on the off-chance of the Engineer 's arrival.
1 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you for taking the time to share your feedback with us. We are glad to hear that our engineer was efficient, professional, and kept you updated on their arrival time. We completely understand your point regarding the arrival windows we know your time is valuable, and we are always looking at ways to make our scheduling more convenient for our customers. Thank you again for your review, and we hope to provide an even smoother experience for you next time.Best regards, Steffan
A very nice polite and courteous …
A very nice polite and courteous operative.
1 de octubre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback! We are thrilled to hear that our operative was polite, courteous, and made a positive impression. We always strive to provide a friendly and professional service, so it is lovely to know this was your experience. Best regards, Steffan
After lots of mishaps on the delivery…
After lots of mishaps on the delivery side they finally sent the right order to me but on the workmanship the three lads were brilliant especially Scot who was there from the beginning the two engineers were amazing as well they fixed the problem and learnt me a lot about the system well done Robert Heath keep up the good work 👍
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for taking the time to share your feedback with us. While we are sorry to hear about the initial delivery hiccups, we are absolutely thrilled that Scot and our engineering team were able to get everything sorted for you. It's wonderful to hear they were brilliant, fixed the problem, and even took the time to show you how your system works. We will certainly pass your kind words on to the lads. Best regards, Jennifer
The engineer mended the circulation…
The engineer mended the circulation pump so that the heating now works. He was polite and was very thorough. He also downloaded new Daikin software.
Hopefully the heating system is now ready for colder weather.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that our engineer was polite and thorough, and that your heating and Daikin system are now up and running smoothly just in time for the colder weather. We always strive to provide a topquality service, and it's great to know we hit the mark for you. Best regards, Kat
Ever time these guys come out
Ever time these guys come out, my heating or my hot water settings have been changed in a way that can't be reversed. Yesterday, they finished the job and now my control panel doesn't work and we're without hot water. 'Every visit' there's a new problem they leave us with.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Good morning,Thank you for getting in touch. I am truly sorry to hear that you have been left without hot water following our recent visit, especially as this is not the standard of service we aim to provide. I completely understand how frustrating this must be for you. We would really like to look into this matter further and help get things sorted for you as quickly as possible. Could you please drop us an email at CS@robertheath.co.uk with your details so we can escalate this for you?Best regards, Elise
I think that Dave in 2025 and Steve in…
I think that Dave in 2025 and Steve in 2026 are two very professional people that left my wife and I feeling very comfortable & confident that our air source heater was well serviced and ready for the harsh winter weather.
Thank you Robert Heath Heating Limited
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that Dave and Steve provided such a professional service and left you and your wife feeling confident and wellprepared for the winter months. We will certainly pass your kind words on to them. Best regards, Kat
The guy did the job properly and he…
The guy did the job properly and he came in time.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your positive feedback. We are delighted to hear that our engineer arrived on time and carried out the work to a high standard. We truly appreciate you taking the time to share your experience with us. Best regards, Kat
The gas safety engineer came in good…
The gas safety engineer came in good time and was very respectful.I don’t know as yet what the outcome of the gas safety check
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for taking the time to share your feedback. We are delighted to hear that our engineer arrived promptly and treated you and your home with respect. If you would like an update on the outcome of your gas safety check, please don't hesitate to reach out to our customer service team, and we will be more than happy to help. Best regards, Tom
Very good service came on time kept me…
Very good service came on time kept me updated
30 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you experienced a very good service, and that our engineer arrived on time and kept you well updated throughout. We always strive to keep our customers informed, and it is great to know this was delivered. Best regards, Kat
Respuesta de Robert Heath Heating Limited
Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you found our service to be extremely helpful. Best regards, Louise
Excellent engineer
Excellent engineer, knowledgeable and detailed.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your lovely feedback! We are thrilled to hear that you found our engineer to be knowledgeable and thorough. It is always our aim to provide a topquality service, and your kind words will certainly be passed on to the team. Best regards, Kat
Really helpful
Really helpful. Quick and desisve. Really greatful. He found the problem straight away and sorted it extremely quickly.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback! It is lovely to hear that our engineer was able to quickly identify the issue and get everything sorted for you without any fuss. We always strive to provide a prompt and helpful service, so it's great to know we hit the mark. If you ever need us again in the future, please don't hesitate to get in touch. Best regards, Kat
Engineer fixed the problem with the…
Engineer fixed the problem with the boiler.
Thank you so much
29 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your wonderful feedback! We are delighted to hear that our engineer was able to get your boiler fixed and that you are happy with the service provided. If you ever need us again in the future, please don't hesitate to get in touch. Best regards, Tom
Showed up on time
Showed up on time, completed the work and tidied up after hinself. Was polite
29 de septiembre de 2026
Opinión espontánea
Respuesta de Robert Heath Heating Limited
Thank you so much for your lovely feedback! We are thrilled to hear that our engineer arrived on time, completed the work to a high standard, and left your home clean and tidy. We always strive to provide a polite and professional service, so it is wonderful to know this was your experience. Best regards, Steffan
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