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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very convenient for someone looking for a stress free move to NYC. Already furnished and everything is already set up. Customer service was excellent with quick turnaround times. I would highly recomm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just recently moved into a room using Roomrs in Harlem. I needed to move in with in the week which they were very accommodating about. The room was nice and exactly like the picture. If you find a r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Roomrs provides great rooms with reasonable prices in the area I wanted which is why I could come to the city. The roomrs sales, leasing, and customer team are excellent and helped me with all my ques... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Moving to nyc was a huge transition, and Roomrs honestly made the housing process much less stressful. As someone relocating from another country, having a straightforward leasing process and a respo... Ver más

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Información sobre la empresa

  1. Agencia de alquiler de apartamentos de corto plazo

Escrito por la empresa

We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,6

Todas las opiniones

(161)

27 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Recommend Roomrs

I was so impressed and grateful for the excellent service I received at Roomrs. Before I moved to NY, one of their staff held a zoom call with me, reviewed the contract face to face and answered all my questions. When I arrived the room looked EXACTLY like the photos - furnished and clean! Throughout my stay, the support staff were excellent at communication. Overall this is a very trustworthy and reliable organisation. Thank you for making my time in NY stress free!

30 de noviembre de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for such a thoughtful review! Walking through the contract on a Zoom call before move-in is exactly the kind of attention we try to give, especially when someone is committing to a place sight unseen. A room that matches the photos and arrives clean and furnished is the standard we hold ourselves to, and strong communication from support throughout the stay is part of what makes the experience work. Really appreciate the trust.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs made my life easier when I…

Roomrs made my life easier when I arrived in the city. Deborah and the team were very welcoming and helpful. The moving process was simple and efficient. I ended up staying longer than expected and renewed my lease a few times. The experience was great. Thanks!

31 de octubre de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words, and a special shoutout to Deborah and the team - we'll make sure that gets passed along! A welcoming, helpful experience that makes the early days in a new city easier is exactly what we aim for, and renewing the lease a few times really means a lot to us. Staying longer than planned is one of the best signals we can get that the experience is working.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Great Choice

I loved my room and the location of my apartment. The best part was my roommates. I was scared of co-living at first but we all became good friends.

6 de noviembre de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words! Coliving can feel like a leap at first, especially if you haven't lived with strangers before, so it's great to hear that fear gave way to real friendships. A room and location you loved on top of that is really the full coliving experience working as intended, and we're glad it all came together for you.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Great experience

I lived in a Roomrs apartment for 3 months after I had to move to New York on short notice. I lived in a 3 bedroom apartment in East Harlem. The process to view the apartment and sign the lease was extremely fast and hassle-free, especially since I had to view and sign the apartment remotely. The leasing team was flexible with my timings and dates. The apartment and my room were fully furnished with regular cleaning of public spaces and bathrooms. Access to the building and apartment are controlled via the Latch app. Move-in and move-out are smooth since no physical keys are required. Customer service is extremely responsive to any queries you might have. Overall, I had a good experience and highly recommend Roomrs for both long-term and short-term housing needs.

1 de septiembre de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for such a detailed review and the strong recommendation! Viewing and signing remotely on short notice is exactly the kind of situation Roomrs is built to handle, so it's great to hear the leasing team was able to move quickly and flexibly with your timing. The Latch system really does make move-in and move-out simpler since there's no key handoff to coordinate, and we're glad that, along with the regular cleaning and responsive customer service, all came together during your three months.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Unbeatable location, incredible building

I did a short-term 3-month lease in this building and I absolutely adored every moment of living here. The maintenance team at the building is incredibly nice and communicating with them to help with maintenance requests was very easy, and problems were typically fixed during the day which was great. The building also felt safe and the location is unbeatable, walking distance from the East River and less than a 2-minute walk from the L stations. Staying in this building solidified my desire to move back to NYC in the future.

1 de julio de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words! A short-term stay where the building, location, and maintenance team all come together is really the full Roomrs experience working as intended, and we're glad that came through during your three months. Quick same-day fixes on maintenance issues is the standard we hold ourselves to, and we appreciate you calling that out. Knowing the stay helped solidify a future move back to NYC really means a lot.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

i had a great experience in my stay…

i had a great experience in my stay with roomrs. my roommates were great and all the furniture was very comfortable

29 de septiembre de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words! Comfortable furniture paired with good roommates is really the foundation of a strong coliving experience, and we're glad both came together during your stay. Hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs was great!

Roomrs was great!! The moving in process with them was quick and easy, the amenities of the apartment were great and the costumer service was always quick.

They make all the experience easy and stress free.

Great option for students or temporary living arrangements.

7 de agosto de 2022
Opinión espontánea
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Respuesta de Roomrs

Really appreciate you sharing this! A quick, easy move-in paired with great apartment amenities and responsive customer service is exactly what we aim to deliver, especially for students or temporary stays where time really matters. Keeping the experience stress-free from start to finish is the whole goal, and we're glad that came through for you.
Thanks,

The Roomrs Team

Valorada con 5 estrellas sobre 5

Exactly what I needed (Crown Heights)

I lived in one of Roomrs' Crown Heights apartments for about 6 months. Just moved out yesterday - I actually miss it already.

My highlights were the tall windows (because natural light is a must for me) and the modern/renovated aesthetic. The paint was clean, the shower was amazing, and the AC was super efficient.

At first I was kinda hesitant to go with Roomrs because of the random roommate thing but mine turned out to be good. Overall I had three different roommates (all women, btw I'm a guy) and two of them were great. The other one was just messy in the bathroom. And I also never spent much time talking to any of them. We'd only really talk in passing and we all had a good rapport with each other so that was fine for me.

The main reason I didn't extend my lease with Roomrs was because I wanted to get a cat and my apartment didn't allow cats.

In conclusion: I can def vouch for Roomrs - 5/5

24 de julio de 2022
Opinión espontánea
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Respuesta de Roomrs

Really appreciate you taking the time to write such a detailed review! Six months in Crown Heights with natural light, a renovated aesthetic, efficient AC, and a great shower is really the full apartment experience working as intended. The random roommate piece can feel like a leap going in, so it's good to hear that side worked out for the most part too. Sorry the no-pet policy ended up being the dealbreaker - we hear that one fairly often and it's something we continue to think about. Really appreciate the 5/5.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Makes move to NYC easy

Roomrs is your best bet for a simple, seamless, and stress-free move to NYC. If you are looking to sublet, stay in NYC short term, or you are student looking for legit housing roomrs is a great option.

7 de julio de 2022
Opinión espontánea
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Respuesta de Roomrs

Simple, seamless, and stress-free is exactly what we aim to be, especially for subletters, short-term stays, and students who need real, legit housing without the usual NYC rental headaches. Really appreciate the recommendation.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs is a great option

Roomrs is a great option for students, temporary living arrangements, or even longer stays. I originally moved into one of their apartments for a short term stay, but liked it so much I extended. The apartment was fully furnished, modern and a hassle-free move in/move out. They even hire a monthly cleaning service. Would definitely recommend!

7 de julio de 2022
Opinión espontánea
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Respuesta de Roomrs

Means a lot to hear you extended your stay - that's one of the best signals we can get that the experience is working. A fully furnished, modern apartment with hassle-free move-in and move-out, plus a monthly cleaning service, is really the core bundle we aim to deliver. Glad it all came together well enough to keep you longer than planned.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs ensured a smooth transition to…

Roomrs ensured a smooth transition to NYC. I moved into one of their Williamsburg units, to ease into my new life in NYC without the pressures of finding/ purchasing furniture & other moving necessities. I work remotely, and my room was spacious and comfortable enough to work from. Considering where I lived + the amenities I had access to, the rent was very reasonably priced. My building’s superintendent -- Jimmy — was responsive, helpful, and truly provided the southern hospitality I needed!

I would recommend Roomrs to anyone planning a temporary move (or even long-term, if you don’t mind living with strangers) to the greatest city on Earth.

1 de julio de 2022
Opinión espontánea
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Respuesta de Roomrs

Really appreciate you taking the time to share this, and a shoutout to Jimmy - we'll make sure that gets passed along! Easing into NYC without the furniture-buying scramble is exactly what Roomrs is built for, and we're glad the Williamsburg unit gave you the space and comfort to actually work from home well. Reasonable pricing for the location and amenities is something we work hard to deliver, and we appreciate you calling that out alongside the recommendation.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Great Housing Company!

Comparing to other housing sublet companies, I had the best experiences with Roomrs.

The moving in process was quick and easy, customer service is quick to respond and amenities in my apartment were fully equipped.

And I think I had the best of luck with my roommates. They were such delightful people. Roomrs would also notice you a couple of days in advance about your new housemates so you will have time to get ready for new person coming in!

I only stayed here for 3 months while waiting for my long term apartment but I definitely fell in love with this place.

30 de junio de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for such a thoughtful review! Standing out among other sublet options is a high bar, so it really means a lot to hear we delivered. A quick move-in, responsive customer service, and fully equipped amenities are the basics we hold ourselves to, and we're glad all of that came through. Advance notice on new roommates is one of those small details we try to get right, since it really does make settling in easier on everyone. Glad your three months landed so well.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Easy and convenient

I applied for a room a week before, and was in it a week later. It’s that quick! I was living in Brooklyn internationally so that made the whole process much simpler. This was to the credit of the sales and leasing team. I appreciate that greatly from them.

The apartment that I lived in was very conveniently located, very modern and always got compliments from friends I had over. Splitting an apartment with three people meant there wasn’t much competition for amenities such as showers and cooking equipment, so it was a perfect amount of people for the space.

We also had a cleaner that was at the shared expense of the residents, but it was very beneficial, and worth it to walk into a clean apartment. I’d also say while the electronic lock system made me apprehensive at first, I quickly found it so much better - being able to access my apartment with either my phone or a personalised code.

If you’re looking for a place in New York, and you want to get it stress free, I recommend Roomrs.

28 de junio de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for such a detailed review and the strong recommendation! A week from application to move-in is exactly the kind of quick turnaround we aim for, especially for international members where every day matters. A modern, well-located apartment with the right number of people for the space, a shared cleaner, and a Latch electronic lock system are all part of what we try to bundle together to make the experience as stress-free as possible. The sales and leasing team will appreciate the shoutout too.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs - 5 STARS

Roomrs was really great and easy to work with. I stayed there for 5 months while I finished up school and I couldn't imagine a better living accommodation.

23 de junio de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words! A great, easy experience for the five months while you wrapped up school is exactly what we aim for, especially for stays tied to a specific life chapter where flexibility matters. Hope to have the chance to host you again whenever the next move comes up.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

I had the best experience with Roomrs

I had the best experience with Roomrs! I needed an apartment last minute and Roomrs helped me move in within a day. The apartment was clean and looked exactly like the pictures, the staff was helpful and responsive and I made some amazing friendships during my time there. I couldn't recommend Roomrs enough!

16 de junio de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for such an enthusiastic review and the strong recommendation! Moving in within a day on a last-minute search is exactly the kind of turnaround Roomrs is built to handle, so it's great to hear that came through when you needed it. A clean apartment that actually matches the photos paired with friendships that came out of the stay is really the best version of the coliving experience, and we're glad it landed that way for you.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Moving to NYC from California

Before I moved to NYC from California last year, I had no idea where I would live when I moved here. Luckily, roomrs gave me a crystal clear process for how to seamlessly move into a furnished apartment with my own room. The process was great, and I have no complaints about how things were done. Overall, roomrs gets 5 stars because it simplified by living experience in such a busy city.

6 de junio de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words and the 5 stars! Moving from California to NYC without a place lined up is a big leap, so it's great to hear the process felt crystal clear from start to finish. Simplifying the living experience in a city this busy is really the whole goal of Roomrs, and we're glad that came through for you. Hope to have the chance to host you again in the future.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs was amazing

Roomrs was amazing. When I was new to the city I didn't have to look long for a nice apartment: they helped me out straight away. The leasing proces was so simple, all I had to do was sign up online, fill out the documents they needed, signing the lease and i was able to move in. My room was very clean and had cool decorations and furniture. I was very lucky with my roommates too. Would absolutely recommend.

25 de mayo de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words and the recommendation! A fully online leasing process where you sign up, fill out documents, and move in without any extra friction is exactly what we aim to deliver, especially for someone new to the city. A clean room with thoughtful decor and furniture paired with good roommates is really the full Roomrs experience working as intended, and we're glad it all came together for you.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

Roomrs makes the transition into the…

Roomrs makes the transition into the apartment smooth and effortless.

30 de marzo de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words! A smooth, effortless transition into the apartment is exactly what we aim to deliver, so it's great to hear that came through during your stay. Hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Valorada con 5 estrellas sobre 5

First time using Roomrs

First time using Roomrs and it was a really good experience. The building was in a convenient location, the room was furnished, clean and looked like the pictures, and the whole process was quick and painless. Would definitely do it again for a short term rental in NYC.

16 de marzo de 2022
Opinión espontánea
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Respuesta de Roomrs

Thank you for the kind words! A convenient location, a furnished room that actually matches the listing, and a quick, painless process from start to finish is the full package we aim to deliver. Glad the first experience with Roomrs landed well, and we'd be happy to host you again whenever the next short-term stay comes up.

Thanks,
The Roomrs Team

Valorada con 5 estrellas sobre 5

This was my second time staying at a Roomrs Apt

This was my second time staying at a Roomrs apartment. My favorite part is how responsive and helpful they were to answer all my questions in a timely manner.

I had great roommates and our apartment was nice, so that was great. I would recommend Roomrs to anyone who has just moved to NY or is looking for a short term stay.

Definitely the more affordable and convenient option! Plus you can't beat laundry and dishwasher in unit!!! Random, but the laundry machine is also really good quality compared to others in NYC.

10 de diciembre de 2021
Opinión espontánea
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Respuesta de Roomrs

Thank you for being a repeat member and for the strong recommendation! Responsive, timely answers to questions is the standard we hold the team to, so it's great to hear that came through both times you stayed with us. Great roommates, a nice apartment, and in-unit laundry and dishwasher in NYC is a real win, and we appreciate you calling all of that out. Hope to have the chance to host you a third time down the line.

Take care,
The Roomrs Team

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