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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thanks to Laura at Basingstoke branch of Ryman’s. Lovely lady and so helpful. Printed out my important documents immediately without any fuss and quickly as I had an emergency.

Valorada con 5 estrellas sobre 5

Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Ver más

Valorada con 5 estrellas sobre 5

I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Ver más

Valorada con 2 estrellas sobre 5

I ORDERED AN ADVENT CALENDAR FOR MY GRANDAUGHTER AND WANTED IT DELIVERED. I ALSO WANTED TO ORDER A BLACK CAT PENCIL CASE AND A HALLOWEEN PEN FOR HER. WHEN i ADDED THEM TO MY BASKET THE SITE KEPT TEL... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de material de escritorio
  2. también en la categoría
  3. Proveedor de cartuchos de tóner
  4. Tienda de impresoras y escáneres
  5. Tienda de mobiliario para oficinas
  6. Tienda de suministros artísticos
  7. Tienda de suministros de oficina

Escrito por la empresa

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,2

Todas las opiniones

(8270)

447 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Visited the Hereford shop twice this…

Visited the Hereford shop twice this week to get some printing done, I found the ladies that served me on both occasions, knowledgeable, friendly and efficient , brilliant service, definitely use again , thanks

8 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

THANK YOU CLAIRE

Claire at the Shandwick Pace Branch in Edinburgh was outstanding today.
My wife and I needed the yearly tax returns scanned to our email.
Claire then proceeded to scan over 400 pages onto a US B Stick, separated all into separate files (24 in total) then emailed them all back to us.
This was done with great proficiency and speed, I thought it would have taken a while but Claire fed it through that machine like a pro!! Then making sure we had them all before my wife left the store and she was happy with them. Taking the stress out of a stressful situation.
This is the 2nd or 3rd time I have dealt with Claire and her professionalism is fantastic.
Her sense of humour is very catching and she would cheer anybody up, don’t ever lose that sparkle Claire

6 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad service by Ryman's in Blackheath Village

I would advise customers to give Ryman's in Blackheath Village a miss. Once it was a flourishing business. But I have found the service poor for some years. This morning, I ordered something online as Click-and-Collect. When I went to collect it this afternoon, no one had checked so no one had seen my order. My visit was pointless. Three helpers stood in an empty shop. No apology. No offers to make good. I will go somewhere else in future. I will never return to Ryman's in Blackheath Village.

6 de octubre de 2026
Opinión espontánea
Logotipo de Ryman Stationery

Respuesta de Ryman Stationery

Morning Chloe,

Thank you for your review and I am sorry to hear about your recent visit to our Blackheath store. This is certaintly not what we wish for any of our customers.

Please be assured this has been escalated internally for a full review and improvement.

I do hope you decide to shop with us again and if you need anything further, please let us know.

Jack - Ryman Customer Relations

Valorada con 5 estrellas sobre 5

Helpful and friendly.

The diary I ordered is exactly what I need. Delivery very prompt.
I regularly use my local Ilkeston branch where staff have always been helpful and friendly.

24 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered the previous day-Delivered Next Day

Ordered mid day the previous day, delivered the next morning - incredibly fast delivery - items were well packed and great value.
100% recommended - will be buying again

FedEx got this to me fast and in undamaged condition, as these Really Useful boxes tend to have fragile edges

17 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very good service

Very good service, my documents were ready to pick up in less than an hour, however very basic invoice no indication of how many sheets were printed, some were missing, my mistake or theirs, no way of telling?

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Iga was amazing!

I was in today and Iga was really helpful. Her product knowledge is amazing! Thank you so much and I will be definitely back again. I definitely recommend this shop and especially Iga!

1 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience with this company easy to use website and super fast delivery, will use again in the future, thank you.

19 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a bit of a rip off

It’s a bit of a rip off, when you want send parcels. When you’ve already got everything packed in a sturdy parcel box, you’ve to get another box around it from the DHL ones. So I paid way more than I should’ve because of that.
Because at Queensway in London they don’t go by weight just by the amount that where another box fits in. Although I could pack my whole suitcase in there of the room that I had left in the outer box.
At the website it seems like all Ryman’s that have a DHL service point go by that system. A highly rude system if you ask me. As tip I’d give go to the back and ask straight away for a DHL parcel box it easily could safe you 40-60 quid.

28 de septiembre de 2026
Opinión espontánea
Logotipo de Ryman Stationery

Respuesta de Ryman Stationery

Good afternoon Y B,

Thank you for your review and feedback.

Whilst DHL are a separate company who set their own fees and prices, I have raised this internally with our services team for our improvement moving forward.

Apologies again and I do hope we can serve you better in the future.

Kind regards,

Jack - Robert Dyas Customer Relations

Valorada con 1 estrellas sobre 5

One rule for one and one for another

I was in the Shandwick Place Branch on Monday 21st Sep, I was only wanting c2 pages printed and the queue was about 5 deep as the Polish girl decided to design and print business cards for a customer, but what really annoyed me more as my husband and I were in a few weeks ago and asked if these were done in-store and we were told no, by the same person they would need to be ordered on-line, is it one rule for one and one rule for another!?!?
Myself and a couple of others waiting decided to go along the street to the Tech shop and they done it there in no time (cheaper also)
The other staff member who was a male with a shaved head wasn’t much more help either, decided to give someone enquiring about sending a DHL parcel to the US a long winded version of what tariffs may or not be applied.
Just thought I would let you know that with staff lying to customers it doesn’t bestow any confidence in the branch and customers leaving due to waiting times!!

20 de septiembre de 2026
Opinión espontánea
Logotipo de Ryman Stationery

Respuesta de Ryman Stationery

Morning Helen,

Thank you for your review and detailed feedback regarding your recent store visit.

I am truly sorry to hear you were unhappy with the way our staff treated you, but please be assured I have escalated this internally for a full internal review.

If any training gaps are located, these will be acted upon promptly and I do hope your next visit is a lot more positive.

Apologies again,

Jack - Ryman Customer Relations

Valorada con 5 estrellas sobre 5

Great Service when resolving a Delivery Issue

I recently placed an online order with Ryman for the first time. Unfortunately, there was an issue with the delivery due to the third party delivery company so I had to get in contact with Ryman’s Customer Service team. They did an excellent job in resolving the issue for me promptly and I wouldn’t hesitate to use their online delivery service again as a result.

16 de septiembre de 2026
Opinión espontánea

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