I was really disappointed with my experience ordering from Scandiborn. The website made the ordering process tricky, kept timing me out, and what was particularly frustrating was that I only found... Ver más
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Consulta las opiniones de los clientes
Received an item and didn’t realise faulty until 2 months later due to being birthday present. Sent over videos & pictures of the fault & Nicola was more than helpful & offered a replacement or refund... Ver más
La empresa ha respondido
Brilliant customer service after receiving a faulty item, Nicola couldn't have done more to resolve the issue so quickly for us. Despite not being able to replace the exact item Nicola was able to o... Ver más
La empresa ha respondido
We received a gift card when our son was born and kept it for two years to purchase some items for when he was older. It turns out there was a usage period that we were not informed about by the purch... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda para bebés
- Tienda de muebles para dormitorio
- Tienda de mobiliario infantil
- Tienda de juguetes para niños
- Proveedor de accesorios para muebles
- Tienda de muebles
Escrito por la empresa
Scandiborn is a store specialising in luxury, Modern, Scandinavian Nursery decor and Children’s Furniture. Back in 2015 we were living in the beautiful Peak District, excited to be expecting our first child. We began the search for beautiful Scandinavian inspired nursery decor and baby accessories for our new arrival. But we struggled to source the products we dreamed of for our family.... a little idea was born along with our son Harry - the inspiration behind our brand. Today, we are truly proud of the inspiring marketplace we have created. Bringing together a trusted community of carefully sourced unique brands and artisans. From pregnancy essentials, beautiful baby wares, wooden toys and stunning home interiors. Our one stop shopping destination offers eco conscious pieces in captivating designs, all with a fun, Nordic spirit. Perfectly suited to meet the needs of busy modern lifestyles.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 87% de las opiniones negativas
Suele responder en menos de 1 semana
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I bought a lovely night light
I bought a lovely night light, which has been perfect. Sadly the cable stopped working, so I emailed to get some advice, they offered to send out a brand new light!!! Which I can also use the cable in my existing light, such a lovely service & company. No more nightmares for my daughter 😃

Respuesta de Scandibørn
Excellent service
I had a few issues with delivery but it was sorted promptly. Great customer service and absolutely lovely toys. Very happy, thank you!

Respuesta de Scandibørn
Fantastic customer service as ever from…
Fantastic customer service as ever from Scandiborn. Nicola was great at resolving my issue very quickly

Respuesta de Scandibørn
Made an on line purchase Sunday…
Made an on line purchase Sunday evening. As the item was not wanted
I sent an email to cancel the order.
Without any hesitation the order was cancelled, full refund made and notified by email first thing Monday morning.
Excellent customer service!

Respuesta de Scandibørn
The customer service is fantastic
The customer service is fantastic, so quick to respond and sort out problems, I had a really positive experience and would whole heartedly recommend this company. thank you

Respuesta de Scandibørn
Beautiful goods and faultless customer service
Fabulous customer service from start to finish. Ordered 3 baby toys, 2 of which are absolutely gorgeous. Good quality and stunning design. Unfortunately 1 item was damaged in transit but customer service responded to my email the very next day and sorted the issue promptly. Also delivered within 2 working days. Would definitely order with this company again 😊

Respuesta de Scandibørn
I bought all my sons toy here! Always go to place for my sons stuff
I bought all my sons toy from here! Amazing customer service, super fast reply!! The best experience ever! Every time when I need something for my son, I always search it on scandibon first!! My always go to place!
Thank you guys!

Respuesta de Scandibørn
Excellent customer service
My experience with Scandiborn was fantastic! I ordered my items one day and received it by 1 pm the next day without having had to pay extra for speedy shipping, so that was awesome. Unfortunately, I had an issue with an item I received. I got in touch with Scandiborn and they were both fast and generous in their rectifying of the problem. Just on the basis of this one encounter I would shop from here more. Thank you so much

Respuesta de Scandibørn
Amazing service and couldn't ask for…
Amazing service and couldn't ask for any better, great communication as I had a problem with delivery due to DPD and it was rearranged and sorted immediately without any problems. Thank you, my daughter has loved the wooden toys and will enjoy playing with her new presents for her birthday next week.

Respuesta de Scandibørn
Had a few problems with the order but…
Had a few problems with the order but Charlotte from customer service was great in getting everything sorted out for me.

Respuesta de Scandibørn
excellent customer service
I ordered something I struggled to put together - when I contacted Scandiborn they immediately sent the item again, but I had the same problem and they then issued a refund. I’ve never received such excellent customer service - quick responses and resolution to the issue. Would definitely purchase from scandiborn again.

Respuesta de Scandibørn
Super quick and helpful
I ordered a Little Dutch walker and one of the images was wrong on it. Nicola from Scandiborn emailed me back super quickly after I filled in a contact form on the website. I sent over the barcode she requested and before I knew it a new walker was on the way to me! Can’t wait to put it all together for my little boy to play with. Very happy with the service and will 100% continue to be a frequent customer.

Respuesta de Scandibørn
Really great customer service
Really great customer service. My item broke and customer service were so quick and replaced the product no questions asked really fast. They don’t have my product any more so even gave me a more expensive replacement . Very happy!

Respuesta de Scandibørn
One of my favourite places to buy from!
One of my favourite places to buy from. I made an error with my last order and they corrected it within hours for me.

Respuesta de Scandibørn
Efficient service
I had a very quick response from Nicola- very good service- Thanks

Respuesta de Scandibørn
Excellent customer service
Excellent customer service. A fault with the order was on the suppliers end- not scandiborn- but resolved very rapidly nonetheless with a replacement item sent out next day delivery. Cannot fault the service

Respuesta de Scandibørn
Fantastic service
Fantastic service! Bought a product that was flawed, but only noticed 5 months later once we opened it. A replacement was sent straight away. Thank you!

Respuesta de Scandibørn
Excellent customer service
Excellent customer service (and beautiful products as always). Our recent order was missing an item when delivered, I contacted the customer care team and they launched an investigation there side and sent the missing item out to me on next day delivery. Friendly, efficient and very helpful service!

Respuesta de Scandibørn
Fantastic customer service
Fantastic customer service. Very fast response and rectified an issue with an item very quickly! Will certainly be buying from Scandiborn again.

Respuesta de Scandibørn
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