Delusione totale. Il lavello Galaxy N100LU che ho acquistato si è rivelato un prodotto di qualità estremamente scadente. Si è spaccato sul fondo non per un urto, come sostiene il servizio clienti per... Ver más
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Ich bin absolut begeistert vom praktischen Design meiner neuen Küchenspüle. Sie ist geräumig und bietet genügend Platz auch für große Töpfe und Pfannen. Bisher konnte ich auch noch keinerlei Anzeich... Ver más
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Einbauspüle Cristalit für weit über 1000,- € vor 8 Jahren gekauft , in aufliegender Art in eine Granitplatte eingebaut. Nun ist durch (vermutlich Anstoss eines Gusseisen-Kitchen-Topfes) eine Ecke abge... Ver más
Armatur Schock Piega, Hochdruck, Christadur Stone mit Zugauslauf, gekauft 02/2018. An der Handbrause löst sich das Chrom großflächig. Verletzungsgefahr, bereits zwei Mal an den hochstehenden scharfe... Ver más
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Información sobre la empresa
Escrito por la empresa
Seit 1979 und der Erfindung der Quarzkomposit-Spüle verfolgen wir quer durch alle Unternehmensbereiche stets dasselbe Ziel: das Leben rund um den Spülbereich mit Innovationskraft, Leidenschaft und Handwerkskunst immer wieder aufs Neue schöner, komfortabler und bunter zu gestalten.
Información de contacto
Hofbauerstraße 1, 94209 , Regen, Alemania
- 09921 6000
- service@schock.de
- www.schock.de
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Ha contestado el 7% de las opiniones negativas
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Pointless guarantee
Had a schock sink for a couple of years now. Their promo video shows it being shot - just don't use it as a sink! It discolours if you don't go through the six monthly cleaning routine. Ours now starting to disintegrate at edges around the plug hole. Guarantee amounts to being sent an epoxy repair kit!
Will never use again.
SCHOCK Sink - good as new after 9 years
We had a new kitchen in 2011 and we were recommended a SCHOCK sink. We bought a 1.5 black sink which came with a plastic colander for the small sink. We have never regretted it. It honestly looks as as good today as in 2011. We cook a lot so the sink has had plenty of wear. The only reason I looked up SCHOCK sinks online was because after 9 years the plastic colander has become cracked and I wanted to replace it. I was very surprised by the negative reviews, as I would thoroughly recommend SCHOCK sinks and have done so.
I bought a Schock sink about 1 and half…
I bought a Schock sink about 1 and half years ago. I was straining noodles in the sink and it sounded like a gun shot the sink cracked. Now try putting in a warranty claim nobody answers the phone or email. I guess after reading the other reviews they got sick of the complaining.
A Shock composite sink that is in a…
A Shock composite sink that is in a home of less than 5 years old is cracked from the sink outlet to the drainer tray. After living in more than 15 properties over the last 20 years I have never seen this happen. This product is poor quality and I will not be replacing my sink with a Shock sink. Absolute crap product
I have a Schock Black Granite sink and…
I have a Schock Black Granite sink and I hate it.
Not long after we got it i noticed chips in it,(interesting that this has happened since you can apparently fire bullets at it, then it started Crazing. Was cleaning it as per the instructions. Would never recommend this sink to anyone EVER. We got a replacement from the supplier which was very useless as the sink is undermounted. Will cost a lot to replace it. NOT HAPPY!!
We purchased a Schock composite sink 2…
We purchased a Schock composite sink 2 years ago when we had our kitchen updated. I would not recommend these sinks to anyone, it has not worn well, it is used in a home with two adults only and has really only light use. The surface of the sink bowl is really marked, it is cleaned regularly but not with abrasive or harsh chemicals. The sink it replaced was a 20 year old Franke, and knowing what I know now, I should have bought another Franke. Perhaps Schock sinks are designed only to be looked at?
What a very poor attitude to customer service
What a very poor attitude to customer service. The sink I have stained very badly and on complaint was in so many words told I had not looked after it in the correct way by following instructions. I certainly did not expect to re-seal the sink every 6 months and dry it with a hairdryer! I would NEVER recommend this company .and certainly not purchase one of their products. I agree totally with others reviews but do hope someone received good after care service. Primarily I bought this because being German I thought they would be super-efficient. And also as a native of the country I trusted their reliability. Sadly they did not come up to standard.
I paid over £200 for a Schock tap 2.5…
I paid over £200 for a Schock tap 2.5 years ago. It started spraying a jet of water from the bottom of the removable spray/spout. A completely unserviceable part that has rendered the tap useless. I contacted Schock who were not interested and simply fobbed me off several times, telling me to contact Amazon. Of course, Amazon weren't interested either; repeatedly telling me that "2.5 years is the average life expectancy of a tap".
I can't find any mention of a warranty/guarantee for Schocks taps anywhere. I suggest if you are buying a tap in this price range, stick to a reputable company like Franke or Grohe who sell quality items and provide a 5 year warranty.
Crack in the sink
Crack in the sink ,bought it less than 2 years ago ,now the sink is leaking.
New out the undamaged box , cracked
Took the sink out the totally undamaged cardboard box and it had a hairline crack in it . Following the crack line down it comes to an area that the Manufacturers had tried to repair , it should have been scrapped . I will take it back to Magnets tomorrow for a refund or a stainless steel replacement . watch this space .
We have a Schock Kitchen sink but could not get after sales service!!
We have a Schock Kitchen sink. We discovered a cracked along the side of the sink but could not get any after sales service. The long term warranty is absolutely useless. Beware if you consider buying a Schock product!!
5 Star Review from my long term experience
I've had a Schock Campus installed for 10 years now and the sink looks just as it did when I purchased it in 2008! Its very easy to clean and maintain. Its doesn't scratch at all or chipped from the odd time I've dropped my metal pans on it. I'd strongly recommend schock Granite sink to everyone!
Don't believe everything you are told.
I purchased a sink from Schock as I was told by the retailer it would not stain. Within a few months it started to stain and deteriorated badly over the following years. I can't change it as it will be very difficult to remove and find a new sink of exactly the same dimensions to fit. So, I'm stuck with this horrible sink for ever. Don't believe everything you are told.
I Have a Shock "Sink / Tap " Purchased…
I Have a Shock "Sink / Tap " Purchased in UK
The tap is constantly leaking and their UK contact Number is constantly answering sorry temporarily not available !! 2 Days now "SHOCKING service"
As I am going on holiday tonight I am not impressed with their back up service / product quality looks good !!! but looks are not every thing
also expensive
So have disconnected the supply so family not impressed as well so will have to use other sinks!!
I own one with big issues .
I own one of there sinks have had some big marking issues there supposed to have a lifetime guarantee has taken over 4 weeks for them to email me back with cleaning instructions i already had ,then be told to seal the sink so these marks dont happen again.They dont care for there customers most unhelpful company ever ,dont waste your money as any issues you get your on your own .
I regret the day I purchased
I purchased a white sink, it stains something chronic and stains are very difficult to remove, having to result in using bleach and jif combination and still not entirely satisfactory. Wrote to Schock in Germany to complain and they didn't even have the decency to reply. For an expensive sink it is disgusting, I regret the day I purchased it!!!
Warranty Not worth a sausage
I bought a German kitchen with this expensive German sink as part of the package....
The sales literature suggests the sinks are "robust, can withstand impact and high temperatures"
After 6 months a major crack develops on our sink....
They suggest "maybe you dropped a heavy pan on it"
No we haven't...
And in any case they said.....
"Our warranty doesnt cover a fault in the material"
So what's the point of the warranty?!
Avoid this brand...no valid warranty and very poor customer service....
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