Seventh Ave Opiniones 

THIS COMPANY IS A TOTAL SCAM DESIGNED TO GET YOUR PERSONAL INFO. I GOT A BILL FROM THEM THAT THEY SAY WAS ORDERED IN MY NAME AND ADDRESS BUT SHIPPED TO AN ADDRESS IN ANOTHER STATE AND WANT ME TO FILL OUT A REPORT WITH SS# ,BIRTH DATE ETC. HUNDREDS OF PEOPLE HAVE BEEN SCAMMED BY THEM. DONT BECOME THEIR NEXT VICTIM . WHERE ARE OUR LAW ENFORCEMENT PEOPLE ????

Seventh Avenue is an old school online "phishing" company. They are "phishing" for all your personal information to steal your ID. Instead of sending you an email (which most people have caught on to), they use several other methods. This is how it works:
First, they do a soft inquiry on your credit report (usually using Experian) to ascertain your name, address, and credit worthiness. (A hard inquiry is needed to open a real credit account).
Next, they do one of two things:
1) They say that you have been pre-approved for credit, you’re very happy so you call them, give them all your personal information and never hear from them again. They have successfully stolen your ID.
2) They send you an item (usually a television that you find on your porch shipped by FedEx) or they send you a statement for an item you did not order. When you call to find out what’s going on, they say that someone has opened an “account” using your personal information. You are shocked! You tell them that “the account” is fraudulent so please close it. They say that the only way to close “the account” is to fill out their "fraud" report which they send you in the mail. The "fraud" report ask for all your personal information (including, but not limited to, your Social Security Number, birth date, copy of your driver’s license, etc.). You send the “fraud” report back to them. They have successfully stolen your ID.
My suggestion: Review all three of your credit reports and put a fraud alert and/or freeze on all of them. Report the scam to the FTC and your local police department.
If you received a television, inform FedEx that the television was sent as a fraud scam. They will come to pick it up as a RTS.

I received a TV from 7th Avenue which I didn't order. I called them and they said that an account was opened in my name. NEVER opened an acct with this company and I told them it was fraud.They said they would send me shipping labels to return the TV via email. That was 5 days ago. Kept calling, staying on hold 20 minutes and every time, I'm assured they will send the lable and that the fraudulent account would be closed. Yesterday I received a bill. Called and was transferred to auto machine asking if I would like a payment!!!! I called back & a machine told me that they were busy and to call back later! I am so frustrated! If this was a reputable company, they would follow thru. I don't care what good experiences some people have had, if they are really a good company, they would do everything they could to prevent and follow up on fraud. After all, who do you think is paying the cost....their CONSUMERS ARE!

Seventh Avenue is 100% fraudulent!!!!! They sent me a TV in my name & is said I had a balance for $380. My credit score went down all because of them! I had nothing to do with this! Do not call them & make a claim. They will take your social & information & pretend to help you but really take your identity. I contacted the police department & made a report. I suggest whoever runs into this problem to do so as well. Stay away from Seventh Avenue! Let us make a stop to this filthy crooks!

A fraudulent account was opened under my name and after 3 phone calls and more than an hour on the phone I understand why I have never heard of this company.

Crooks! This seventh avenue appears to operate an in house "fraud department. An example scam: company buys mailing lists, then sets up fake in-house accounts using only limited mail list info like name & address, then process a fake purchase/ invoice, the "customer/victim" that never heard of them gets a bill in the mail... then either the the victim pays accidentally (ie: fake bills are usually a few hundred dollars, or victim calls in and is immediately forced into a "reporting third party identity theft" process. The ID theft forms and process are actually designed to complete their identity theft of your information. They will eventually insist you fill out their forms and disclose your social security number to them or continue to leave the account open with old and new "fake" purchases begin charged to you the victim... by the way, this company says they do not require social security number or bank info or similar in order to set up an in house credit account.. ..

Called to get my mom's name off their mailing list, she is in a nursing home after a stroke. They insisted they had to speak with her which is NOT POSSIBLE. Then they wanted a copy of my power-of-attorney and her social security number!! I will NEVER give my personal information out just to stop receiving some useless junk catalog!! What kind of scam are they running anyway? I'm contacting the Better Business Bureau because this is the worst form of customer service.

I love their products but are a bit higher than other companies and never offer free shipping!

The company is ok and I love how fast they ship items. If you are ordering household items this site is great, electronic items they really need to step it up. Not sure why they don’t get high end electronic items instead of all this cheap brand stuff. Step up the electronic section and this site could give fingerhut a run. Til then it’s just ok at best

Horrible company very low quality . Scam.Big scam

Somehow my name and address was put on another persons order. I never even heard of Seventh Avenue until I began receiving this persons bills and information. I call Seventh Avenue and they say there is NOTHING THEY CAN DO! They wouldnt even submit it as fraud. MY name and address for something I NEVER ordered, not even being shipped to me, and they dont think its fraud. Even after they assured me I wouldnt receive any more of issues, 3 weeks later I received another letter. Terrible customer service, terrible business.

My experience has been fine no complaints

I have order from this company for years. I have never had a problem with them. It’s items I’ve ordered has been awesome. No bad experience and the clerks are always nice.

I have ordered from them for about a year or so now and never had a problem till I went to make November's payment on line like I usually do. I put in the amount; which was a little more then the requested minimum and wrote down the confirmation number. Three days later I go to my bank account online to check my balance and my direct deposit and low and behold; Seventh Avenue has taken the entire amount due to them instead of the amount I actually paid which emptied my bank account including my pay check that was direct deposit. I call them and get nothing but lies; first I am told they can't see where this was done so I have to fax them the portion of my statement showing it and they will refund me. I get the fax number and get to the bank; explain the situation only to find out that the fax number I was given was the wrong one. Call them while I am there; get new fax number and the paper was sent. I am told 24 to 48 hours and it will be refunded. That was on a Friday. By Monday I call back to check that the fax was received only to be told that yes it was but it will be 4 to 5 days before refund. I guess they train their people to lie. Once I get them paid off which will be after I get caught up on all that I ended up behind on because of them. Don't use this company; my next step is the BBB....

"I opened my account for Christmas shopping. I ordered a second time and was told I have to pay for the item I can’t use my credit. I called and they said it was a mistake and processed the order with my credit. Next time I ordered the same thing happened. Now when I try to order, my orderes are declined even though I have more than enough credit for them. Customer service states that I can’t use my credit anymore because I ordered to many times and I paid my bill before it was due."

This company is a total Rip off. I ordered a coffee table from them and was missing four parts when I received the product. I contacted customer service to let them know and was told 2 weeks to ship them. Two weeks came and I received nothing. I reached out to the BBB and that's when someone from the company called and left me a voicemail. I contacted them back, they then tell me the parts that I'm missing is no longer in stock. So I asked for shipping label so I can return the products. Instead of emailing it to me, they shipped it according to them. So now I'm waiting to see if it actually comes. Such a headache. After I pay off my credit card with them, I'm closing it and shop elsewhere.

This is the place to shop. It's affordable. You can apply for credit, low payments. They have bright colors for Bed and Bath, Kitchen Ware is so pretty. It is a very Fun store. Beautiful Laps and Rugs, Have fun Shopping!!

The order arrives fast, and the quality is good, I love everything I have ordered from them

I purchased an indoor/outdoor rug from Seventh Avenue two months ago. When it arrived, it looked like it had been in a war. The bag it was in was muddy and shredded. One end of the rug was exposed and it was coming unraveled. I contacted them through the customer service link on their website about what to do. I couldn't return it in its original bag because the bag was too damaged. After three emails to customer service, I've still not received a response (and yes, I've been checking my SPAM folder). I've spent thousands of dollars with this company over the years, so this is especially irritating. This company is related to Swiss Colony, Monroe, Country Door and Ginnys. I cannot believe they have not offered to replace the rug or credit my account. I really don't understand how a company can survive with such poor customer service.