Seymours Estate Agents Opiniones 

742
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A very big thank you to Andy at Seymour’s in Godalming, he went above and beyond what he had to in helping with the purchase of our property when the vendor was his client , not us . He was efficient... Ver más

Valorada con 1 estrellas sobre 5

BEWARE OF THIS AGENT IF RENTING! The will keep your deposit and completely ignore your attempts to contact them!! Make sure you take photos of EVERY SINGLE corner of the house / flat, they wil... Ver más

Valorada con 5 estrellas sobre 5

Outstanding Service from Oscar at Seymour’s! I cannot recommend Oscar at Seymour’s Estate Agents highly enough. From start to finish, the service was absolutely amazing. Oscar was professional,... Ver más

Valorada con 5 estrellas sobre 5

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Ver más

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

742 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 15% de las opiniones negativas

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3,7

Todas las opiniones

(742)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding Support

I recently had the pleasure of working with Sam during my fast-paced move, and I cannot express how grateful I am for his assistance. From the very beginning, he was incredibly professional and responsive, making the entire process much smoother than I anticipated.

The first property he showed me was fantastic and I was impressed by his keen understanding of my needs. Sam went above and beyond to ensure I felt supported throughout the entire process, demonstrating genuine care and understanding of my situation.

I highly recommend Sam as an estate agent to anyone looking for a reliable and dedicated professional. His quick service and unwavering support truly set him apart. I have no doubt that he will continue to be an asset for many others in the future. Thank you, Sam, for everything!

1 de enero de 2025
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Nadia,

Thank you so much for your kind words and for taking the time to share your experience. It was a pleasure helping you with your move, and I'm delighted to hear that you felt supported and that we found a property that suited your needs so well.

Your feedback means a lot, and I’m so glad I could make the process smoother for you. Wishing you all the best in your new home, and if you ever need anything in the future, I’d be more than happy to help again!

All the best,
Sam

Valorada con 5 estrellas sobre 5

Exceptional Service and Support from Seymours

As first-time buyers, we were quite overwhelmed by the whole process. We weren’t very impressed with how the realtors understood our needs; they kept sending us random properties just to make a quick sale. Seymours really stood out at this point. Aaron was there from day one, not only through email but also calling regularly to ensure he understood exactly what we were looking for in our perfect home. It only took us a week to decide on our dream home, and the entire process went smoothly. We’re now in the middle of the legal process, and Aaron is still there, answering every question I have. I highly recommend them.

A special thanks to their talented young team member, Tom, who showed us the house. He was friendly, professional, and although he’s young, he already seems to have a wealth of experience. I’m sure he’ll be their new star someday! :)

14 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Cem,

Thank you for your thoughtful review. It’s fantastic to hear that Aaron and Tom were able to make your first-time buying experience a positive and smooth one. We’re so pleased you felt supported throughout the process, and that we could help you find your dream home so quickly.

Your kind words about Tom mean a lot—he’s a valued part of our team, and it’s great to see his dedication recognised. We’ll make sure to pass on your compliments to him and Aaron.

Wishing you all the best as you move through the legal process, and please don’t hesitate to reach out if you need anything else.

Valorada con 5 estrellas sobre 5

Seymours Staines

I struggled to sell my house recently, and while Seymours did not achieve the sale they impressed me with the effort the team made.
Mark and Helen are a great team. The service I had was very professional and very empathetic.
Their marketing material is stylish and up to date.
I don't hesitate to recommend them.

9 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Mrs Woodcock,

I’m so glad to hear that we left a positive impression. It’s great to know you appreciated the marketing as well—we do our best to keep things fresh and professional. If you ever need help again in the future, we’d be more than happy to assist.

Valorada con 5 estrellas sobre 5

Great Service & Support

Seymours sold my house & were very helpful & supportive throughout what ended up being quite a lengthy sale. Clive worked tirelessly on this, chasing up all the relevant parties & keeping me informed of progress at all times.

29 de noviembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Carole,

Thank you so much for your kind words. It’s great to hear that Clive was able to support you through what sounds like a challenging process. He’s incredibly dedicated, and I’ll make sure your feedback reaches him—it will mean a lot.

We’re so pleased we could help you with the sale and keep things on track. If you ever need assistance again, don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Well Done Seymour’s…

Charlie and the team at Seymour’s Horsell helped make our buying experience stress free.

Will definitely use Seymour’s again.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Lynne,

Thank you for your lovely feedback! It’s fantastic to hear that Charlie made your buying experience so stress-free. We’re thrilled to have been part of your journey and look forward to helping you again in the future.

Wishing you all the best in your new home!

Valorada con 5 estrellas sobre 5

Charity Holden was very helpful and…

Charity Holden was very helpful and professional and gave excellent advice. We received an offer within 2 days of the property going on the market and completion within 3 months

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Mr Marshall,

Thank you for sharing your experience! It’s fantastic to hear that Charity’s advice and professionalism helped secure an offer so quickly and made the process smooth right through to completion.

We’re delighted we could help, and if you ever need assistance again, please don’t hesitate to reach out.

Valorada con 5 estrellas sobre 5

Seymours Estate Agents, Burpham, Guildford, Surrey

We would like to express our heartfelt gratitude to Seymours Burpham for their exceptional service. The team’s professionalism, excellent communication, and dedication made the entire process seamless and stress-free.

A special thanks to Georgia and her team for their attentiveness to our specific needs and preferences. Their ability to find the perfect property without any delay truly exceeded our expectations.

It’s rare to find such a committed and supportive team, and We highly recommend Seymours Burpham to anyone looking for a reliable and professional estate agent.

Thank you again for your outstanding support!

Warms Regards
Shahnaz and Mohsen

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Shahnaz and Mohsen,

Thank you so much for your thoughtful review. We’re delighted to hear that you had such a seamless and stress-free experience with Seymours Burpham.

Georgia and her team will be thrilled to know that their attentiveness and commitment exceeded your expectations and helped you find the perfect property so quickly.

Your recommendation means a great deal to us, and we’re grateful for your kind words. If there’s anything we can assist with in the future, please don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

A really good level of service and support

Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible.
A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.

20 de octubre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Thank you for your kind words! We’re glad the Seymours Dorking team could support you through what sounds like a challenging process.

Emma will be delighted to hear how much you appreciated her proactive help, both during and after the sale.

If there’s anything else we can assist with, please don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Would use Seymours again

All staff really professional and helpful. Communication was great, we always knew what was going on.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Gary,

Thank you for your kind feedback! It’s great to hear you found our team professional and helpful and that our communication kept you well-informed throughout.

If there’s anything else we can assist with, feel free to reach out.

Valorada con 5 estrellas sobre 5

I have just sold with Seymours Woking…

I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.

2 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Helen,

Thank you for sharing your experience! We’re so pleased to hear you were happy with how your sale was handled. Maxine from the Sales Progression Team will be delighted to know her recommendations were helpful to you.

We’d be thrilled to assist you again in the future.

Valorada con 5 estrellas sobre 5

Service from Seymours was absolutely…

Service from Seymours was absolutely fantastic from the initial marketing of the property through to sale completion. Seymours were very responsive throughout the process and kept us fully informed. Would have no hesitation whatsoever in dealing with Seymours/Burpham again should the need arise. Would happily recommend Seymours/Burpham to others looking to buy/sell properties in the Burpham area.

30 de octubre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Gary,

Thank you for your fantastic feedback! We’re so pleased to hear that you found our service responsive and informative throughout your sale.

It’s great to know you’d consider working with Seymours Burpham again and would recommend us to others – we truly appreciate it.

If there’s anything we can help with in the future, don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Seymour's have been great from start to…

Seymour's have been great from start to finish, the communication has been excellent and I feel that I have been supported throughout my selling and purchasing experience with them. What has been really helpful is having a client relationship manager (Krisy) who co-ordinates everything for you, speaks to all parties in the chain and takes the stress away. She has been a great source of information to me and I would 100% recommend and would not hesitate to use in the future

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Christine,

Thank you so much for your lovely feedback! It’s fantastic to hear that you felt supported throughout your selling and purchasing journey with us.

Krisy will be thrilled to know how much you appreciated her help in coordinating everything and reducing the stress of the process. Your recommendation means a lot, and we’d be delighted to work with you again in the future.

Valorada con 5 estrellas sobre 5

Seymour’s have been great

Seymour’s have been very patient with us as we have touched base every few years to check out the local market. On finally finding a house we loved they helped sell our house within two days at asking price. Super friendly, easy to chat to and nice that they are local and know the area very well.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Kate,

Thank you for your kind review! We’re so pleased we could help you sell your house quickly and at the asking price once you found the home you loved.

It’s great to hear you found us friendly and approachable, and we’re glad our local knowledge made a difference for you.

If there’s anything else we can assist with, feel free to get in touch anytime.

Valorada con 5 estrellas sobre 5

A great experience from start to finish

I recently purchased my first house with my partner and had a fantastic experience with Seymours throughout my buying process. Jeff was great, showing us around multiple properties and providing a excellent knowledge of the area and the houses themselves. The bid process was seamless and sorted within days was ideal because we wanted to move quickly when we found the house we liked. Then the whole process thereafter was handled brilliantly by Sandra who responded to all queries promptly. Overall a great experience and we're so happy with the house - would definitely recommend!

5 de octubre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Congratulations on purchasing your first home! We’re thrilled to hear you had such a positive experience with Seymours.

It’s great to know Jeff’s local knowledge and guidance helped during your search and that Sandra ensured everything went smoothly after your offer was accepted. We’re delighted you’re so happy with your new home!

Thank you for your recommendation, and if there’s anything you need in the future, don’t hesitate to reach out.

Valorada con 5 estrellas sobre 5

We finally got there!

Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!
As a company, Seymours have been supportive and helpful throughout.

2 de diciembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Hi Maria,

Thank you for your kind review! We’re so pleased Lucy could support you throughout your search and help you find success in the end. We know it can be tough missing out on properties, so it’s great to hear Lucy’s understanding of your needs made a difference.

Your comments about Seymours as a whole are much appreciated, and we’re glad to have been able to assist you.

Best wishes for your new home, and don’t hesitate to reach out if you need anything in the future.

Valorada con 1 estrellas sobre 5

Mislead me about a property, then mislead me about exiting the tenancy.

An agent with the Guildford branch mislead me about the accessibility of an apartment, telling me that the clearly visible lift in the stairwell should be working by the time I moved in. I found out two weeks into the tenancy that there were never any plans to fix it whatsoever.

I contacted them immediately about the mistake and said I wanted to have the contract cancelled, and they ignored me for a full month. After one month and a follow-up email, they said they would allow an early termination but would force me to pay the landlord's fees in relisting the apartment + rent for the month I spent waiting on them. I said this was unacceptable, and they came back several weeks later saying they would sign a surrender agreement on my chosen date, now requiring me to pay 2 months of rent, only to walk that offer back a few days later and try to add a confidentiality clause preventing me from ever mentioning that this had happened. I said I wasn't comfortable doing that (and you have to wonder how many people have been bullied out of speaking publicly about experiences like this one), but gave them a date on which I would be vacating the property regardless of outcome - since I had already planned to move into a new apartment on that date, given their earlier communication.

They booked a checkout process, tried to book a viewing, then cancelled their own checkout process and are now claiming I would only be refunded any rent paid up to the date the landlord agrees to sign the surrender agreement, which is likely to be at minimum 3 months of rent for the privilege of being stuck in an inaccessible apartment and waiting for them to respond to my emails.

The PR team who monitor feedback on this website respond pretty quickly to poor reviews, but the agents who deal with your issues will not. Consistently terrible organisation, improperly trained staff, and no respect for their tenants. Renting from Seymours was an extremely expensive mistake.

27 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lightwater Office

The team at the Lightwater office kept us informed through the initial stages and subsequent viewings. They achieved a lot of viewings in a short period. Krisy Ehret our client relationship manager once offer accepted was outstanding in her support.

22 de noviembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Thanks for leaving your feedback – it’s great to hear you felt well-informed and that we managed to arrange so many viewings quickly.

I’m really glad Krisy was such a help once the offer was accepted. I’ll be sure to pass your comments on to her – she’ll be chuffed to hear it.

If there’s anything else I can help with, just let me know.

Valorada con 5 estrellas sobre 5

5 Stars to Seymours Estate Agents

We had an excellent experience with Seymours Estate Agents Dorking! They made the process of finding a home to rent so smooth and stress-free. The team was professional, friendly, and always willing to answer our questions. They really listened to what we needed and found us the perfect place that ticks all the boxes. We couldn’t be happier with their service and would highly recommend them to anyone looking for a new home. Thank you for making this such a positive experience! Thanks Jamie - you really have been FANTASTIC!!!

1 de noviembre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Thank you for sharing your experience! We’re delighted to hear that the team at Seymours Dorking made your search for a home smooth and stress-free. It’s great to know we could help you find the perfect place that meets all your needs.

Jamie will be thrilled to hear how much you appreciated his fantastic service – we’ll be sure to pass on your kind words!

If there’s anything else we can assist with, please don’t hesitate to get in touch.

Valorada con 1 estrellas sobre 5

Avoid for your own safety

Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. Their own workmen recommended works that would have resolved that problem, and were ignored. When we moved out, they tried to charge us for issues that were noted on our move IN inventory, issues that we had reported and they had not fixed, and imaginary things like furnishings in an unfurnished flat. I have rented two flats from them in the past and at both, when it came to viewings for new prospective tennants, they let themselves in without permission- at the first property they let themselves in while I was in the shower after turning up 45min late (thus we assumed the visit was cancelled), at the second despite reminding them of this incident and stating that I was super anxious about it happening again, they did it again. We ended up barricading our front door to feel safe enough to wash or sleep. They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to. Avoid like the plague, especially landlords who may end up liable to their tenants for the harm Seymours cause with their negligence, as they are openly planning to rent the mold-infested flat we have just left out again untreated and not-redecorated. It can only be a matter of time before someone dies from their negligence, don't let it be you.

31 de octubre de 2024
Opinión espontánea
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Respuesta de Seymours Estate Agents

Thank you for taking the time to share your concerns. We are very sorry to hear about your experience and take these matters seriously. To help us investigate further, could you please confirm which of our offices you rented through?

We’d like to understand what happened and address this properly. Your feedback is important to us, and we are keen to resolve this issue.

27/11/24 Update reply.

Thank you for taking the time to share your concerns. We are truly sorry to hear about your experience and want to reiterate that we take all feedback and reported issues very seriously.

Since our initial response, we have undertaken an internal investigation using the information provided in your review. Unfortunately, we have been unable to locate any records relating to your tenancy or the issues described, and none of our team members recall the events mentioned. Without further details, we are unable to corroborate the claims made in your review, leaving us to believe it may not represent an accurate reflection of our business or practices.

We are keen to resolve this matter appropriately and encourage you to get in touch with us directly to provide the necessary information to assist our investigation. However, if we do not hear back from you, we will have no choice but to escalate this and report the review to the platform administrator, as we are committed to ensuring all feedback is genuine and fair.

Your cooperation would be greatly appreciated, and we hope to hear from you soon so we can work towards a resolution.

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