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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The most polite and efficient company. From start to finish nothing to say but EXCELLENT. The windows are fantastic the craftsmanship excellent and the personal perfect. If you live in Sheffield use... Ver más

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Valorada con 4 estrellas sobre 5

The windows and doors were fitted when they were promised. The quality of the windows and frames is very good. The door quality is very good although the back door seems stiff and is much harder to... Ver más

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Valorada con 5 estrellas sobre 5

Quick estimate visit after initial inquiry and a good priced quote, NO after visit sales pressure. Follow up site survey gave more options which we considered and discussed in depth. Not a long wait f... Ver más

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Valorada con 5 estrellas sobre 5

Outstanding Service from Start to Finish! I previously had SWC Roofline Installation and Composite Front Door Fitted and was more than happy throughout. When deciding to have New Windows... Ver más

Información sobre la empresa

  1. Servicio de instalación de ventanas

Escrito por la empresa

Sheffield Window Centre – Manufacturers/installers of quality Windows, Doors, Porches, Conservatories, Orangeries, Stained Glass, Fascias, Soffits,…


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(73)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Not interested in small orders

Not interested in small orders. I simply wanted a single window replaced, got a quote and agreed to go ahead. They then added scaffolding charges, which didn't make sense. The window overlooks a flat roof extension, which they wanted scaffolding to the right and back of the extension, but not the left which is closer to the window than the back of the extension. They were unable to provide simple information about weight bearing, which I needed as my house was built in 1860s the drainage isn't to modern standards. Interestingly my neighbour is having roofing work and the scaffolding has been placed on the extension,which I had assumed Sheffield Window Centre would have done, rather than their "plan". I suspect the charge was added as didn't want the job. Other companies have said they don't do single windows upfront.

Staff were discourteous and repeatly didn't follow instructions about use of phone number.

As you can see from the response no common sense. If you need scaffolding for 5m away from the window, then why not 3m to the left, so no interest in employee safety. No response to why they couldn't give weight bearing of scaffolding, so I could assess if impact drains which aren't to a modern standard and they wanted the back scaffolding on a french drain (also a safety concern, as well as property). Rejected work due to where the scaffolding was not the actual scaffolding.

Edge protection would be fine, but I was told it was scaffolding around two sides of the extension, however you refused to give me the information needed to ensure your employees safety and my property i.e. If you put scaffolding on a drain that isn't to modern depth, might collapse or on the step. To quote your representative, "The job will require scaffolding to carry out the work" email 13-Jan-2025 12:43. At not point did you mention edge protection, you said it wouldn't be on the roof, which my initial thought and the argument that if you need on the back of the extension, but not the nearer left-side is a mystery. Please note the original response to this review Sheffield Window Centre also said scaffolding needed.

I think HSE wouldn't agree with your assessment, as I said you had no interest in safety 3m to right, but 5m to back needed scaffolding.

17 de enero de 2025
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Ms Hunt,

I was disappointed to read your feedback and I'm sorry you've taken this view.

The vast majority of our orders consist of 2-3 items, so this type of job makes up the bulk of our work.

I can see that it was noted on your order form that scaffolding may be needed and that our surveyors would assess whether it was required.

When our surveyors visited, they carried out a risk assessment and because the window was right at the edge of your roof (which does have a slight pitch), it was decided that edge protection was required, because it wouldn't have been safe to place step ladders on the roof, in order to trim and seal the top and side of the window.

Our installers safety is our priority and I would be 100% confident that if you sent a photo of your window to the HSE, they would agree with our view.

We went to great lengths to explain all of these reasons and we also explained how the scaffolding would be erected and that we don't profit from it, we simply pass on the scaffolding companies costs.

You decided not to proceed with the work and we would have been happy to carry out the work if the correct safety measures had been put in place.

We are a family business and every single customer is important to us, but so is the safety of our employees and I'd hope you would understand our position on the matter.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Friendly and professional staff and a great end product. I would highly recommend.

5 de febrero de 2025
Opinión espontánea
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Respuesta de Sheffield Window Centre

Thank you very much for the 5 star review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Left a review shortly after the work…

Left a review shortly after the work was completed. Not my upgraded conservatory and new roof is finally complete I just wanted to add an extra thank you to the amazing workmanship and fitters. I am soooooo happy with my new usable room. No high pressure sales pitch either.

10 de octubre de 2024
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Lara,

Thank you very much for taking the time to leave a review.

It is great to read that you can now enjoy your conservatory year round and that you were happy with the installers that carried out the work.

I will make sure that your kind comments are passed on to the staff involved with the job.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

FIRST CLASS SERVICE

If you are looking for the most professional, reliable and trustworthy window company in South Yorkshire then in my opinion there is only one choice.
Sheffield Window Centre have recently replaced all twelve windows in our house where both the quality of the frames and the workmanship is excellent. Their fitting team were efficient and respectful completing the work within the planned timescales and leaving our property clean and tidy.
Having researched the market beforehand it soon became clear that SWC are the strongest and most reliable player in the Sheffield area with continuous trading for almost 50 years. As a family run business their approach to customer service is first class with experienced and reassuring advice at every stage of the process.
I strongly recommend Sheffield Window Centre for high quality products and superb workmanship.

21 de mayo de 2024
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Mike,

Thank you very much for the review.

I was really pleased to read that you are happy with your new windows and that the installation was carried out on time and the fitters left your property clean and tidy.

It was also good to hear that you took the time to research companies before placing your order and this feedback means a lot to us as a family business....it's good to know that our history and ethos influenced your decision to choose us to carry out the work.

I will be sure to pass on your kinds comments to the staff involved with your project.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Replaced porch and front door .

Replaced porch and front door .. excellent service from outset to end product.. delighted with craftsmanship and finish .. would highly recommend

19 de abril de 2024
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Ruth,

Thank you very much for taking the time to leave a review.

i am delighted to hear that you are happy with your new porch and door.

I will be sure to pass on your kind comments to the staff involved with the job.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

French Door replacement

Just had some French Doors replaced by Sheffield Window Centre, really pleased with them!
They look amazing & the original fitting date was brought forward, the fitters did an amazing job & zero mess.
I would definitely recommend this company & will be using again. Thank you.

7 de marzo de 2024
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Sophia,

Thank you very much for taking the time to provide a review.

I was really pleased to read that the job was completed quicker than you expected and that you are happy with your new French doors.

It is also great to hear that you are happy with installers and that they left everything clean and tidy after completing the work - I will make sure your kind comments are passed on to them.

Best regards

Ian Hunter

Valorada con 5 estrellas sobre 5

Would definitely recommend Sheffield…

Would definitely recommend Sheffield Window Centre to my family & friends 100%.The fitters were friendly, polite & very good at their job.

23 de octubre de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Marilyn,

Thank you for leaving a review.

I am really pleased to hear that the fitters we polite and friendly and that you are happy with the installation.

I will be sure to pass on your kind comments, which are very much appreciated.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

They bought the lead time forward for…

They bought the lead time forward for me as my previous door was unsafe which was greatly appreciated. They turned up on time, completed the job in half a day and the room was spotless when they left. A few weeks later they sent a bunch of flowers out to say thank you which was a nice touch. Very highly recommend

4 de septiembre de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Michaela,

Thank you very much for the review.

I was pleased to read that your job was brought forward under the circumstances and that it was completed promptly, with your home left clean and tidy.

The team will appreciate your kind comments and I'll make sure that I pass on your kind comments.

Best regards

Ian Hunter

Valorada con 5 estrellas sobre 5

A Star service from Sheffield Window Centre

The service recieved from the Sheffield Window Center was fantastic. They provided a detailed Quote in a timely manner and they didnt pester afterwards. Once I was ready to move forward with the purchase they were informative and polite. On fitting day the workmen arrived early, were friendly and helpful, answering the questions that had arrose as a result of my previous building work. I would highly reccomend to anyone seeking new windows and doors.

31 de julio de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Em,

Thank you for leaving a review.

I am pleased to hear that you were happy with our sales process and that the installers we polite and informative - I will pass on your kind comments.

Thank you very much for choosing us to carry out the work for you.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Excellent customer service throughout. Strongly recommend Sheffield Windows

From initial call, to sales visit, survey, fitting and all in between it was an absolute joy working with Sheffield Windows. Competitive pricing, thorough survey, prompt customer service and top class fitting. All dealt with friendly, attentively, helpfully, informatively and above all professionally. Windows look excellent and great quality. Site left spotlessly clean. Even our existing window ledge looks as new! Would definitely not hesitate to use Sheffield Windows again.

30 de mayo de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Chris,

Thank you very much for taking the time to provide a review.

It is great to hear that you were happy with all aspects of the sales and installation process and that you found our staff friendly and helpful.

I will pass on your kind comments to the team.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Well done Sheffield Windows

This was a flawless process from start to finish: I was kept updated at every stage & knew what to expect & when & they were spot on with the timing of how long it would take. Exceptional service & workmanship - l would definitely recommend Sheffield Windows to others.

10 de julio de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Mrs Randall,

Thank you very much for taking the time to leave a review.

I was really pleased to read that you were happy with our communication throughout the project and that you are happy with the end result.

I will make sure I pass your kind comments on to our roofline department.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Excellent

We had a new front door fitted by Sheffield Window Centre & everything from the first phone call to the bunch of flowers delivered after the door was fitted was 10/10.
The rep came out to measure up, we went to the showroom to look at the various designs & colors, we placed the order & the door was installed. Everything went perfectly, 100% satisfaction.

26 de junio de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Rob,

Thank you for taking the time to leave a review.

I was delighted to read that you were happy with the sales and installation process of having a new door fitted.

I will pass on your kind comments to the staff involved with your installation.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Excellent on both occasions

I had some downstairs windows done a year or two back and was delighted, so I used Sheffield Window Centre again for upstairs windows. Both times I couldn't be more delighted, on quality and on price.

27 de marzo de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Karen,

Thank you very much for taking the time to provide a review.

I am delighted to hear that you have been happy with both of the installations that we've carried out for you.

Thank you for the repeat business.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Solid roof

Sheffield Windows built the conservatory 10 years ago. We had no hesitation calling them back to upgrade the glass roof to solid roof. Product used was best available. Craftsmanship was excellent from instalation to plastering to electrics in a week. Very happy with our new warm roof.

28 de abril de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Mr & Mrs Edwards,

Thank you very much for leaving a review.

I am delighted to hear that you are happy with your new roof and that the installation was organised well and completed promptly.

Thank you very much for the repeat business and for your kind comments.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

One happy customer.

Well l had a lovely surprise yesterday a bunch of flowers delivered by Sheffield Window Centre thanking me and my husband for our much valued business. At last our conservatory is complete and l can honestly say it has lived up to my expectations. All be it we did have some problems along the way but in fairness most of them where causes out of S.W.C,s control.
I would like to thank the lads for all there hard work and patience especially Craig and Jordan who worked so hard on the base and brickwork also Mark and Brendan for there construction of the frame, windows and door and especially the roof so happy with it. Thanks to Andrew with the plastering and glad he managed to get it finished despite the snow ( great job ).
Well it's ready for painting and when it's dried out we will put our new furniture in and crack open a bottle of wine ( the first of many ) and enjoy our new spacious conservatory. Also had new windows fitted upstairs prior to the conservatory being built very happy with the work carried out by a different team so we can honestly say l would recommend Sheffield Windows Centre and will have them back when our other windows want replacing. So special thanks to Ian for getting things sorted and once again thanks for the flowers. Lesley Hall one happy customer.

5 de abril de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Lesley,

Thank you very much for taking the time to provide a review and thank you for your praise regarding the staff involved with your installation, your comments will be appreciated and I will be sure to pass them on.

I understand from my conversation with Ian that your installation was complex and there were a number of issues that had to be addressed and I'm delighted to hear that you are happy with the result.

We are grateful for your patience and for your positive feedback.

Thanks again for your business and I hope you enjoy spending time in your new conservatory.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant. We had all our doors and windows replaced. The fitters Ian and Jack were amazing. Friendly, high quality workmanship, super clean. Smooth process from start to finish. Very pleased with the service.

9 de febrero de 2023
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Patrick,

Thank you very much for the review.

I am delighted to hear that you are happy with your recent installation and in particular, I was really pleased to read your praise about Ian and Jack - I will be sure to pass on your kind comments.

Many thanks for choosing us to replace your windows and doors.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Sheffield Window Centre are Exceptional

Sheffield Window Centre are fantastic. From the moment I contacted them with my enquiry to have a new composite door fitted to installation, they were professional, courteous, and did a fantastic job. I'm so pleased with my front door! It looks great and has made the house warmer and more secure. It was also fitted in less than half a day.
Communication was excellent throughout, and the cost was very reasonable. I'm delighted and would highly recommend. A fantastic local company, who do a brilliant job! If I need any new doors or windows in the future, I wouldn't go anywhere else. Thank you !

23 de noviembre de 2022
Opinión espontánea
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Respuesta de Sheffield Window Centre

Thank you very much leaving a review.

I was really pleased to read that you are happy with your new door and that the house feels warmer. I was also glad to read that communication was excellent and the door was fitted promptly and to your satisfaction.

Many thanks for your business and review, we really appreciate the kind words.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Could not fault them

Could not fault them. From start to finish. They really do just send the quote out and leave you to make your mind up No pressure selling. The fitters were excellent let you know exactly what they were doing we had all our windows and door replaced so it took 4 days but they left the house emmaculatly clean everyday. Always turned up on time. Would highly recommend Sheffield Windows.

31 de octubre de 2022
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Karen,

Thank you very much for the review.

I am really pleased to hear that you were happy with the sales process and that our installers were prompt, clean and tidy.

I will pass on your kind comments to the staff involved with your job and many thanks for choosing us to carry out your installation.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Excellent work and tidy up.

Excellent work. Fast efficient fitting with a professional finish on the smaller items - trim and sealant.
The guys also coped really well, working through a very heavy rain storm.
Attention to detail was superb and my elderly mum was impressed that everything had been cleared up, inside and out.
The units are very solid and smooth with lots of spare keys.

8 de noviembre de 2022
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Paul,

Thank you very much for the review.

I am pleased to hear that the installers worked hard and that they paid attention to the finishing details and completed the job to a high standard.

They will be grateful for the praise, so I will make sure your kind comments are passed on to them.

Best wishes

Ian Hunter

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. Fitters were helpful, polite and the windows look great. We had a lot of black dust settle in our cream carpet after the fitting, and they sorted a carpet cleaner for us in under 24 hours - so impressed. We’d definitely use them again and wouldn’t hesitate to recommend.

12 de octubre de 2022
Opinión espontánea
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Respuesta de Sheffield Window Centre

Hi Kate,

Thank you very much for taking the time to leave a review.

I am really pleased to hear that you are happy with your new windows and that the issue with your carpet was addressed promptly.

Best wishes

Ian Hunter

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