Best service i have received online in a long time. Easy ordering, excellent email updates, super fast processing and despatch. Ordered late on a Sunday, delivered Monday morning. Well done shoezone h... Ver más
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Consulta las opiniones de los clientes
Ordered two pairs of soft shoes on line as I couldn't find my size in store. Happy with my purchase but unhappy not to receive notice of delivery and find my parcel in my front garden in view of an... Ver más
Easy to use website, with lots of various types of shoes, trainers, sandals, slippers and more all at great prices. Super fast next day FREE delivery. With updates on the ordersite so I knew when my o... Ver más
Non intrusive service. Offered shoe horn when sitting to try shoes. Future plans when assistants saw several bus time tables in my hand......very sympathetic when I said my wife had died a fe... Ver más
Información sobre la empresa
Escrito por la empresa
Shop online today at www.shoezone.com for all the latest footwear trends available at our fantastic low prices. We have a huge range of styles for the whole family, from shoes and boots to wellies and slippers, there really is something for everyone to suit all budgets.
Información de contacto
Haramead Business Center, Humberstone Road, LE1 2LH, Leicester, Reino Unido
- 0116 222 3000
- customerservices@shoezone.com
- www.shoezone.com
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Ha contestado el 78% de las opiniones negativas
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Shoezone - not as described, awful customer service
OK so you don't go to Shoezone for the best quality, it's cheap n nasty stuff, but at least it's relatively cheap.
However you should expect an item to be as described, and also should expect good customer service.
Ordered slippers for my mother, Size 4 wide fit. They arrived, were marked as size 4 but clearly no way near size 4 (a size 3 at best) also they were not wide fit.
So they were neither as described nor fit for purpose; however, Shoezone were unwilling to accept responsibility and with a completely arrogant attitude demanded that I either do a 17-mile round-trip to one of their shops or pay myself for the return.
They are the ones who have reneged on the contracted details and they want me to pay for their misbehaviour.
Clearly cheap n nasty has an alternative application other than their products - simply cheap n nasty attitude too.

Respuesta de shoezone
Great service, good value
as my preferred size of my chosen sandals weren`t in stock, advisor invited me to order them for delivery to home next day, and explained could return them if not wanted. Service was very friendly and helpful, they were delivered as promised, product was well made and good value. very happy with everything
Easy to use website
Easy to use website, with plenty of useful info. Really prompt service, and amazing value. I find Shoezone are a reliable and good value company.
Good sevice and value for money
I ordered my shoes the afternoon of the 17th July and they were delivered free befor 12 noon on the 18th July.
I have found the whole proses of shozones website, the ordering process and how to pay so easy and straight forward and to get free delivery too is a super bonus.
I ordered the softline liz court shoe and they are so comfortable and a lovely fit and look so elegant. Highly recommend
Shoezone are a great company to order…
Shoezone are a great company to order from online. I ordered 2 pairs of sandals and I received them the next day, with free delivery, which is amazing really! Sadly one pair is going back so I will have to navigate the returns process, but you do have the option of taking them back to a Shoezone store, which is great if you don't live out in the sticks like me. I will definitely order from them again.
Took my wife to Shoezone Martelsham and…
Took my wife to Shoezone Martelsham and found the service above and beyond the usual.Best experience for some time anywhere our thanks to Vicky for all her help and expertise, she was great.
Very comfortable and pretty sandals
Very comfortable and pretty sandals. Well made. I had to go up a size as they are a small fit. Otherwise well worth the price.
I purchase footwear from Shoezone …
I purchase footwear from Shoezone regularly and have always been happy with speedy delivery and quality of products.
First class service
First class service, very friendly staff and very accommodating.
The sandals I wanted were not available in my size so the lady ordered and they were delivered the next day.
delivered to a different adress ro wwhat was given
delivered to wrong adress and poscode,had to search for mt parcel for over an hour,delivered and adress was completely different ro what adress was given yo them,bot recommened
Great service
Great service, delivery arrived quickly and was left where i wanted it. Sandals fit perfect, all in all a great shopping experience.
The package arrived on time
The package arrived on time. Good communication with the delivery firm.
Pretty sandals arrived very quickly and…
Pretty sandals arrived very quickly and I can’t wait to wear them.
Such good value. I’m really pleased that I found Shoezone !
Delivered in 4 working days
Ordered Monday this week, delivered today. Love my new sandals. Thank you.
Excellent service
Excellent service! Did exactly what it said on the tin - unlike some other companies! Order 3 pairs of flip flops, got a £5 voucher and the promise of the delivery the next was honoured. Impressive.
Good service I like the next day…
Good service I like the next day delivery.
Very comfy sandals without compromising on style.
Really excellent service and delivery
Really excellent service and delivery. Lovely comfy shoes, as always.
Never solve problems.
Every complaint about ShoeZone has this reply: Thank you for taking the time to leave a review.
We are sorry to hear that you have experienced issues.
If you have not already, please contact us directly for further assistance:
Xxxxxxxxx
Kind Regards,
But they do NOTHING about it. They refuse to comply with Consumer Law, they act as if you waiting for them to remedy a problem is okay and any fault must be the customer's fault. They should not be able to post these bland replies as they have no intention of sorting out any issues.
Very good selection
Very good selection, I bought some lovely sandals for my mum and myself which were really good value. Website is easy to use and service was great, delivery on time
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