Inaccurate sizing, runs unusually small. They only issue returns in the form of a gift card, why would you still wish to buy poorly sized clothes by them. Does not allow returns to original form of pa... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This has been my worst online shopping experience. I placed an order two months ago, and I still have not received my package. I have contacted customer service several times, but they only keep gi... Ver más
LOVE that I found this shop!! This isn't my first purchase and certainly won't be my last. While sometimes I get a little sad when things sell out super quickly from a new drop, I know it just means i... Ver más
La empresa ha respondido
I placed a large order and three items did not fit me. I reached out to customer service and they helped me find a solution quickly with a store credit/return. I loved everything in my order, quality... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Shop Priceless searches the corners of the world for affordable, unique, & gorgeous pieces just for you.
Información de contacto
1000 Vista Bonita Dr, Suite 107, 85027, Phoenix, Estados Unidos
- 480-272-8333
- hello@shoppriceless.com
- www.shoppriceless.com
2,6
Malo
156 opiniones
Ha contestado el 88% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This has been my worst online shopping…
This has been my worst online shopping experience. I placed an order two months ago, and I still have not received my package.
I have contacted customer service several times, but they only keep giving me new dates and delaying the delivery. There has been no clear solution.
When I requested a refund, I was told that my order was already on the way, but it still has not arrived. This has been very frustrating.
Overall, this experience has been a waste of time and money. I would not recommend this store, and I will not buy from them again.
14 de marzo de 2026
Opinión espontánea
Inaccurate sizing/ Item does not look like quality of the picture.
Inaccurate sizing, runs unusually small. They only issue returns in the form of a gift card, why would you still wish to buy poorly sized clothes by them. Does not allow returns to original form of payment or any other way. Ultimately a total loss of money. Why buy from them at all ? They also deduct a flat rate $9 shipping fee after they present you with a free return shipping lable. Very unprofessional and no customer service at all. Do NOT buy from them . Also placing a review on all of social meida platforms.
9 de abril de 2026
Opinión espontánea
Respuesta de Shop Priceless
Hi Sheila,
We’re sorry to hear this was your experience and truly appreciate you taking the time to share your feedback. 💛 As a small business, we value hearing directly from our customers and thank you for letting us know.
We do our best to provide accurate sizing information on each product page, including detailed measurements to help guide selection. We understand that fit can vary, and we’re always happy to assist with sizing questions prior to purchase.
Our return policy, including store credit and any applicable return shipping fees, is outlined on our site, and we’re here to help walk through any part of that if needed.
If you’d like, please reach out to us at hello@shoppriceless.com
with your order details—we’d be happy to take a closer look and assist further.
They sent me something completely…
They sent me something completely different than the photo then they don’t refund. It’s a scam. I did send them photos. Their app prompts you to check a box that you will take a merchandise credit only. They have no option to return it for a refund and they don’t allow refunds. It’s a scam.
12 de abril de 2026
Opinión espontánea
Respuesta de Shop Priceless
Hi Nancy,
We’re so sorry to hear this and would love the opportunity to make it right. 💛
This definitely isn’t the experience we want for our customers, and we’d be happy to take a closer look at your order and help resolve this for you as quickly as possible.
Please email us at hello@shoppriceless.com with your order number and a photo of the item you received, and our team will assist you right away.
We look forward to helping you get this sorted!
Returns made easy
Returns made easy. I had some slacks I ordered and they snagged, Priceless gave me credit right away. I then lost my credit email and requested a new one. Without question they sent a new email! Their customer service rocks!
25 de marzo de 2026
Opinión espontánea
Respuesta de Shop Priceless
Thank you so much for your kind words! 💛
We’re so happy to hear you had a great experience with our team and that we were able to help quickly. It truly means a lot to us!
We appreciate your support and can’t wait to have you shop with us again ✨
— Priceless Customer Care
I'm constantly impressed with my…
I'm constantly impressed with my purchases from Shop Priceless. Their quality and style is among the top in the business!
10 de marzo de 2026
Opinión espontánea
Respuesta de Shop Priceless
Thank you so much for your kind words! 💛
We’re so glad to hear you’ve been loving your pieces. Your support truly means a lot to us!✨
— Priceless Customer Care
Horrible company
Horrible company . poor customer service, lack of responses, and lack of accomodation for even exchanges. I was stuck with a size that didn’t fit me. Do NOT shop here!
16 de marzo de 2026
Opinión espontánea
Respuesta de Shop Priceless
Hi Sarah,
We’re really sorry to hear this and appreciate you sharing your experience.
We do our best to respond to all inquiries and assist with returns through our policy, and we’re sorry if that wasn’t your experience here. We’d love the opportunity to look into this further and help make it right.
Please reach out to us at hello@shoppriceless.com with your order details, and our team will take a closer look.
Buy elsewhere
Shein quality clothes that are overpriced. I ordered three items, all were weird size and small even though they were in my regular size. The quality is horrendous. You won't get your money back when returning you'll get a gift card to purchase from their website...AND you'll be charged for return shipping. An absolute SCAM.
9 de marzo de 2026
Opinión espontánea
Respuesta de Shop Priceless
Hi there,
We’re really sorry to hear this was your experience. That’s certainly not the standard we strive for, and we understand how frustrating it can be when items don’t fit as expected.
We take quality and sizing very seriously, and we’re always happy to look into situations like this more closely. Our return policy—including return shipping and store credit options—is outlined on our website, but we’d still love the opportunity to review your order and see if there’s anything we can do to help.
Please reach out to our support team at hello@shoppriceless.com with your order number so we can take a closer look and assist you further.
— Team Priceless
I was charged for a blazer I ordered…
I was charged for a blazer I ordered and did not receive the item. I've contacted the company twice but have not heard back from them. Will not being doing business with the company again.
22 de febrero de 2026
Opinión espontánea
Pleasantly surprised with the customer support
I needed customer service to assist with 3 things right after ordering … the response was immediately on Monday when my inquiry was sent Sat AM … all way resolved exactly as I expected!
I will definitely shop again!
23 de febrero de 2026
Opinión espontánea
Respuesta de Shop Priceless
Thank you so much for your kind review! We’re so glad to hear our customer support team was able to assist quickly and get everything resolved just as you expected. Providing a smooth and helpful experience is incredibly important to us, so it means a lot to know we could help.
We truly appreciate your support and can’t wait to have you shop with us again soon!
— Team Priceless
Don’t make my mistake
I’m writing this to save other holiday shoppers from a mistake I made.
I ordered items well ahead of Christmas as pre-orders. Delivery was delayed into late November. The items were given as a Christmas gift at the end of December. When they didn’t fit, the company refused any return or store credit.
Their policy requires items shipped in November to be returned by the first business day of January. That means a Christmas gift given on December 25 would have to be returned within days — before most people even exchange gifts.
This policy may be posted somewhere, but it is completely incompatible with real-world holiday gifting, especially when fulfillment is delayed.
If you’re buying gifts (or frankly anything from Priceless), understand that you may be stuck with items that can’t be returned, even if unworn and given in good faith. I won’t make that mistake again.
1 de enero de 2026
Opinión espontánea
Respuesta de Shop Priceless
We’re truly sorry to hear about your experience and understand how frustrating this felt during the holiday season.
For clarity, our holiday return policy requires that eligible items be shipped by the first business day of January, not received by that date.
We also make a genuine effort to accommodate customers on a case-by-case basis as a courtesy whenever possible. In this instance, we reopened the return portal so the item could be shipped back as a courtesy.
We appreciate you taking the time to share your feedback, as it helps us continue improving how we support customers during peak holiday periods. If there are any additional questions, our customer care team is always happy to help.
— Priceless Customer Care
Beware of Return Policy
I ordered 4 items on Nov 7 2025. I received 2 of them on Nov 16 2025. The jacket was missing the belt and the shirt is too small even though I followed the sizing guide. Apparently , even though one of the items is incorrect the only thing I can do is gent a store credit.
16 de noviembre de 2025
Opinión espontánea
Respuesta de Shop Priceless
We’re sorry to hear this was your initial impression and appreciate the opportunity to clarify.
This order included multiple items, some of which were pre-orders and shipped separately at a later date. Regarding the jacket, we became aware that a small number of Bethan Blazers were sent without the sash. As a courtesy, we issued a full refund for the blazer and did not require the item to be returned.
For the shirt, we offered a return for a refund to the original form of payment, as requested.
We always aim to resolve issues fairly and appreciate feedback as it helps us continue improving both our product quality and customer experience.
Great quality and fit
Great quality and fit. Timely delivery! Love all the items!!
23 de octubre de 2025
Opinión espontánea
Respuesta de Shop Priceless
Thank you so much for the kind words! We’re thrilled to hear you loved the quality, fit, and delivery — that truly means a lot to our team. We appreciate you taking the time to share your experience and hope you enjoy your pieces for many seasons to come.
— Priceless Customer Care
I ordered two items one was delivered
I ordered two items one was delivered. One was never delivered. There is no customer service to call. I have sent several emails Instagram messages and now I have to call my credit card company to dispute the charge. It’s unfortunate because I could’ve been a good customer. Who would’ve come back to order more.
25 de septiembre de 2025
Opinión espontánea
Respuesta de Shop Priceless
We’re sorry to hear about your experience and appreciate the opportunity to clarify.
This order included multiple items, one of which was a pre-order and shipped separately at a later date. The second item was not missing, but fulfilled according to its preorder timeline.
Our customer care team is available via email and works diligently to respond to all inquiries in the order they are received. If you have any outstanding questions or need assistance with your order, we’re always happy to help directly.
We appreciate you sharing your feedback and hope to have the opportunity to support you again.
— Priceless Customer Care
As first order I order only one shorts…
As first order I order only one shorts cause I would assume it would run small. I ordered and it’s fit perfectly! Fabric nice and stretchy , not sure how it’s going to look like after wash but I will updated if bad
2 de julio de 2025
Opinión espontánea
Respuesta de Shop Priceless
Thank you so much for sharing your experience! We’re so glad to hear the fit worked perfectly for you and that you’re loving the fabric. Our pieces are designed to hold their shape with proper care, and we truly appreciate you taking the time to leave such thoughtful feedback.
We hope you continue to enjoy your shorts!
— Priceless Customer Care
Only one item from the order shipped
Only one item from the order shipped. It was ill-fitting. They said they were canceling the rest of the order but then just left me hanging.
4 de junio de 2025
Opinión espontánea
Respuesta de Shop Priceless
We’re sorry to hear this wasn’t the experience you were hoping for.
At the time of purchase, only the Becky Blue Stripe Blazer was ordered. The matching skirt was sold separately and was not included in the order, as reflected in the order confirmation and packing slip.
The blazer shipped as scheduled and was delivered accordingly. There was no additional item canceled or left unfulfilled, as no skirt was purchased as part of this order.
— Priceless Customer Care
I did not receive skirt with this…
I did not receive skirt with this order.
In fact the quality of material was terrible.
I wear a size small to medium and even large did not fit.
I'm extremely bummed because when I clicked on purchase it just kicked out of site no verification of order.
I ordered a set and ordered a size up to make sure.
I feel I was charged twice as I attempted twice to make order
Please send an XL VEST AND SKIRT and I will not return the wrong size vest.
I rarely buy off Instagram because quality is typically not what was advertised and sizing is Chinese and doesn't fit normal sizing.
Please send correct order of XL skirt and vest to
Aadrien Short
Po box 834
Kapaa HI 96746
This was huge waste of my time as it was supposed to be an Easter outfit.
I got no verification order even went through
28 de abril de 2025
Opinión espontánea
The XS did not fit (it was too big) and…
The XS did not fit (it was too big) and when I tried to return it they charge you $9 for a shipping label, which they remove from your return. Never in my life have i seen a company charge you to return the product. Will not buy from them again and do not recommend if you have a hard time finding clothes online that fit you nicely.
Also the belt was poorly made and is difficult to fit the tongue of the belt through the loop.
I gave an extra star because the material seemed soft.
19 de abril de 2025
Opinión espontánea
Wonderful little welcome note❣️ have not…
Wonderful little welcome note❣️ have not received my purchase yet but that is a lovely touch and good communication for a first time buyer. Thank you so much!
5 de febrero de 2025
Opinión espontánea
I continue to order from Shop priceless…
I continue to order from Shop priceless because I enjoy the clothing, style and quality. I get compliments on the outfits I wear several times.
21 de noviembre de 2024
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.