Shutters Direct Opiniones 

369
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They arrived within the timescale stated. Extremely well packaged to prevent transit damage. Build quality is superb leaving only the main frame to slot together which is a very good design and easy t... Ver más

Valorada con 1 estrellas sobre 5

This company lie I ordered one set of blinds turned up fine so I placed an order for the rest of my house and when they turned up they had no fixing holes. I contacted blinds directly and was told... Ver más

Valorada con 5 estrellas sobre 5

Feel like we are living the New England dream. Bright and airy during the day perfectly dark at night much better than our old black out blinds. Easy to follow on line video for installation. Real... Ver más

Valorada con 4 estrellas sobre 5

Conner and Holly were really helpful in helping me navigate ordering my shutters. The sample sent appears to be of good quality and hopefully I have saved a significant amount of money using Shutters... Ver más


Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Long-lasting and incredibly stylish, our shutters are sturdy solutions to covering your windows. They help to reduce the amount of dust build-up in a home, thanks to them not being made from fabric like curtains or blinds, and guarantee beauty and satisfaction for years to come.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(369)

11 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Happy with the product

Happy with the product, fits well, looks very nice. Easy to fit comes with all the fixings. Well packaged. The only moan is how it takes 10-12weeks to make and deliver.

31 de octubre de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

The shutters themselves were amazing…

The shutters themselves were amazing and easy to install. However I was given next to no notice for delivery I called and asked if they could change it they said no and I if I did want to change it they would charge me for delivery. So I travelled 40 miles home from work to find they had been dumped by my backdoor.

30 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service

Awful service. Shutters arrived and left next door no card to say it’s been delivered and no frame sent. 2 weeks later still no frame and 3 emails saying it’s being looked in to..Great!
Shop elsewhere

25 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely shutters

Lovely shutters. I had a big order of seven and every one arrived in perfect condition - they were superbly well packaged. Each shutter went up very quickly and was a real breeze to install.

25 de octubre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

The product is excellent

The product is excellent, accurately described and delivered and simple to fit. My only concern is the hidden cost to the customer of paying for a product in full some 10 weeks before delivery. That lead time seems to be a deliberate delay, regardless of the simplicity or complexity of the order.

25 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have a complaint about the shade of…

I have a complaint about the shade of white on my wooden shutters received compared with the shade of white on the sample I used to place my order . Whilst the order processing staff have been helpful and polite the purchasing dept. have been painfully slow in dealing with this issue. I sent photographs for the second time at approx. 11am 1 /10/19 which was not opened until 2.08pm and still do not have a response at 2pm 2 /10/19 despite me being proactive by telephoning them on two occasions in between these times
DISGRACEFULL.

2 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great product

A great product, but pity that they changed their distribution network from Parcel Force. The service from the new distributor was not as good

25 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely beautiful shutters 3 sets…

Absolutely beautiful shutters 3 sets ordered and all of them fit perfectly and look amazing. I could not be happier.

10weeks wait but absolutely worth it.

Delivery also good and in good condition when they arrived.

20 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality Blinds

Quite a long wait for the product, however this is something you are told right at the start so be patient. I cannot fault the quality of blinds supplied at a very good price. Thank you

20 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Get your measurements right, and you'll be happy!

Had a lot of choice online for various companies, not sure why I picked this one, fair on price I suppose? They do all list a very long lead time of 8-12 weeks and they take your money straight way, so use a credit card to protect yourself. I had read (after I ordered) some horror stories with this firm on various reviews, mostly concerning damage in transit, however, we were very lucky and despite Parcel force's best efforts to treat their packages with utter contempt and indifference, the damage to the packaging was only superficial. The workmanship looks of a fairly high standard, lots of fasteners etc. It's only made of MDF so treat it carefully as there is no strength in these frames until they are secured in place. The paint is nice and uniform and very hard. The pre drilled holes are blind so you will need to complete them yourself. Also, despite giving extremely accurate measurements (by laser) they make them around 8mm smaller all around. Therefore you will need to buy packing spacers used in the window and door fitting industry (cheap and online) to get them in snug and square. Take your time fitting them and they look really great. Would recommend this company (and in fact I have done to our neighbors).

5 de septiembre de 2019
Opinión espontánea

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