The best decision I could have made! The shutters are absolutely out of this world and have completely transformed my home. My house looks beautiful, and I honestly couldn’t be happier with the r... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We are a very happy family and cannot thank the team at ShuttersUp enough!I originally found them through social media, and I am so glad I did. Our only regret is that we didn’t get them done years... Ver más
I had received my Shutter in time for Christmas I am so so happy and excited all in one my window looks so beautiful inside and out ...thanks to Shutter up for making my window look beautiful.
We’re absolutely delighted with the shutters Alfie from Shutters Up installed for us. He fitted shutters to two bay windows and one single window, and they look fantastic. Alfie was extremely pol... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de tratamiento de ventanas
- también en la categoría
- Diseñador de interiores
- Tienda de muebles
- Tienda de persianas
Escrito por la empresa
ShuttersUp is a leading UK specialist in premium window shutters, built on 20 years of experience delivering exceptional craftsmanship and service. Founded by Ross and Ashley, the business was created with a clear vision: to become the UK's most loved service. Providing exceptional products and service that surprise and delight our customers. Our industry-leading 15-year warranty, offers long-term peace of mind and confidence in the quality of our shutters and workmanship. Every product we supply is made from premium materials and precisely fitted to enhance both the style and functionality of each home. The ShuttersUp team are highly trained and share the strong service ethic and commitment to going above and beyond for customers. From initial consultation through to installation and aftercare, every detail is handled with care and professionalism. Our dedication to excellence is consistently recognised through outstanding customer reviews, highlighting our reliability, attention to detail, and friendly approach. At ShuttersUp, quality, integrity, and customer satisfaction are at the heart of everything we do — making us the trusted choice for homeowners who want premium shutters installed by experts who truly care.
Información de contacto
12 Red Lodge Road, BR4 0EL, West Wickham, Reino Unido
- 020 8776 1484
- customerservices@shuttersup.co.uk
- www.shuttersup.co.uk
4,8
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really well fitted
Really well fitted, quality product, very pleased with them, lots of little details all right. I will be getting some more as other windows in house replaced
28 de enero de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Ian,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you’re very happy with the quality of your shutters and the fitting, and that all the little details were just right.
It’s also great to know you’re considering us again for your other windows — we truly appreciate your continued support. Thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
From first enquiry through the initial…
From first enquiry through the initial visit to the communication throughout the lead time and the fitting was all fantastic and we are so pleased with the quality and look of the shutters we chose
Thanks all for a great service
10 de diciembre de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Paul,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that everything from your initial enquiry through to installation went so smoothly.
It’s great to know you were happy with the communication throughout the lead time and that you’re so pleased with both the quality and look of your shutters.
Thank you again for your kind words and for choosing ShuttersUp — we really appreciate your support!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Incorrect shutters fitted
After the initial customer service which was good, we purchased shutters for the majority of our house. However after fitting we noticed the lounge shutters had a different split ratio to the rest of the house, different to what we had ordered. We have been waiting for the replacement shutters for months with no updates from the customer service team until we chase them, the original order was made in November, they were fitted in March and it's now May yet we still don't have the correct shutters or any indication on when they will be fitted. I would rethink about having shutters installed by this company if I were you.
3 de marzo de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hello,
Thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your new shutters and your experience with our service. It is always our goal to deliver excellence, and we are disappointed that we fell short of your expectations on this occasion.
We want to look into this for you immediately, but we are currently unable to locate your order using the details provided in this review. Could you please reach out to our dedicated customer service team at customerservices@shuttersup.co.uk or call us at 0208 776 1484? We will treat your case as a matter of urgency and work to make things right.
- The ShuttersUp Team
Second time we’ve used Shuttersup and…
Second time we’ve used Shuttersup and are very happy with the shutters ! Really finishes off our new kitchen
13 de mayo de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Anne,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that this is your second time using ShuttersUp and that you’re very happy with your shutters once again.
It’s great to know they’ve helped finish off your new kitchen perfectly. We truly appreciate your continued trust and support, and thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Excellent from initial inquiry to job…
Excellent from initial inquiry to job completion
20 de diciembre de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Paul,
Thank you for choosing ShuttersUp to install your shutters! We’re delighted to hear that you were happy with the service from your initial enquiry right through to completion.
We really appreciate your feedback and support, and thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Very good experience with shuttersUp
Very good experience with shuttersUp. I really love the work they have done and I am strongly recommending them if you want to put your Shutter in your place.
19 de mayo de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Wendy,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you had a very good experience with Shutters Up and that you love the work we’ve done for you.
We truly appreciate your recommendation and kind words. Thank you again for choosing ShuttersUp — we’re glad you’re so happy with your shutters!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
From the beginning
From the beginning, making the choice of style, colour etc the process was made simple. Once we had decided upon what shutters we wanted the initial installation was done, but not the installer satisfaction. Consequently replacement shutters were ordered and installed, without further delay.
15 de abril de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Tony,
Thank you for choosing ShuttersUp to install your shutters! We’re pleased to hear that the process of choosing your style and colour was made simple and that you were happy with how things were handled overall.
We’re sorry that the initial installation did not meet expectations, but we’re glad we were able to resolve this quickly by arranging replacement shutters and completing the installation without further delay. Ensuring our customers are fully satisfied is very important to us.
Thank you again for your patience and for choosing Shutters Up — we really appreciate your support and are glad you’re happy with the final result.
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Absolutely amazing so easy to use and…
Absolutely amazing so easy to use and far better than curtains.
Installation was excellent and service was excellent quality is great and love them
24 de abril de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Elaine,
Thank you for choosing ShuttersUp to install your shutters! Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your shutters and finding them so easy to use — and even better than curtains!
It’s great to know you’re happy with both the installation and the overall service, as well as the quality of the product. We really appreciate your kind words and your support.
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Somewhat Satisfied
I feel I was ill adviced about tracked versus hinged shutters for my lounge. I did not get what I really wanted but shutters up tried to make other amends. It’s an expensive output to get shutters done and it’s always good to insist on what you want at the start. One bedroom shutter arrived broken and it took another 3 months for a new one to be available for them to replace that too. But in the end the did the necessary work.
28 de mayo de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hello,
Thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your new shutters and your experience with our service. It is always our goal to deliver excellence, and we are disappointed that we fell short of your expectations on this occasion.
We want to look into this for you immediately, but we are currently unable to locate your order using the details provided in this review. Could you please reach out to our dedicated customer service team at customerservices@shuttersup.co.uk or call us at 0208 776 1484? We will treat your case as a matter of urgency and work to make things right.
- The ShuttersUp Team
Excellent company and it's product
Impressed the time taken to accurately measure windows. Delivery and installation faultless. Shutters perfect fit. Highly recommended
11 de noviembre de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Alfred,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you were impressed with the accuracy of the measuring process and that everything from delivery through to installation was faultless.
It’s great to know your shutters are a perfect fit and that you’re so happy with the final result. We really appreciate your recommendation and thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Everything from start to finish was…
Everything from start to finish was very good. The salesman , the fitter , the product all were excellent. We have no complaints at all. I wish all companies were as good as this.
20 de octubre de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Brenda,
Thank you for choosing ShuttersUp to install your shutters!We’re delighted to hear that everything from start to finish met your expectations, and that you were happy with the service from our salesman, fitter, and the quality of the product.
It truly means a lot to hear such positive feedback, and we really appreciate your kind words and support. Thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
It was generally a very good experience…
It was generally a very good experience but had to wait a long time for the shutters to come from China - and only ordered them for the sitting room and bedroom. Not sure I would have chosen shutters from China. But they look fantastic and are easy to clean. They also seem fairly robust and the fitters were brilliant.
6 de junio de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Jane,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you’re happy with how your shutters look and feel, and that you found them easy to clean and well fitted, with great installation from our team.
We understand your concerns about where the shutters have come from,. Our factory has a very well-established management team, who have been with the company for many years. They are a well experienced team, who have been around longer than we have! We have also been working with them for over 15 years! They are a great knit team, who are very hard working and all are local to the factory.
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Generally excellent but
Generally excellent but still a little pricy for what you get, quality is very good and well recommended.
27 de julio de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Mr T,
Thank you for choosing ShuttersUp to install your shutters! We’re delighted to hear that you’re pleased with the quality of your shutters and that you would recommend us. We also understand your comments regarding pricing. We always aim to provide high-quality, long-lasting products alongside a professional service, and we appreciate honest feedback as it helps us continually review what we offer.
Thank you again for choosing ShuttersUp — we’re glad you’re happy overall and appreciate your support!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
The representative that sold them was…
The representative that sold them was lovely BUT the shutters themselves let the company down. We have had shutters before and these are not as good quality. So would not recommend this company
16 de junio de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Theresa,
Thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your new shutters and your experience with our service. It is always our goal to deliver excellence, and we are disappointed that we fell short of your expectations on this occasion.
We want to look into this for you immediately, but we are currently unable to locate your order using the details provided in this review. Could you please reach out to our dedicated customer service team at customerservices@shuttersup.co.uk or call us at 0208 776 1484? We will treat your case as a matter of urgency and work to make things right.
- The ShuttersUp Team
ShuttersUP
ShuttersUP, what great from start to finish we did not have any issues with them from the salesman to the fitter.
I would recommend ShuttersUP to anyone who wants to fit shuttle’s They have many styles & color designs. They also do blinds and rollup blinds.
Most important thing they worked around my budget as I have a big bungalow.
27 de mayo de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Ramesh,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you had a great experience with us from start to finish and that everything ran smoothly from consultation through to installation.
It’s great to know you were happy with the service from the team and that we could work within your budget. We’re also glad you’re pleased with the range of styles and options available.
Thank you again for your recommendation — we really appreciate your support and are delighted you chose ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Had a great experience
Had a great experience. Expert installation. I had a slight snagging issue they came fixed it right away. I have big windows and they reflect sun on hot days better than I’d hoped for. 👍🏻
17 de octubre de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi Nick,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear you had a great experience and that the installation was carried out to a high standard.
We’re also glad we could quickly resolve the snagging issue for you — that’s exactly the level of service we aim to provide. It’s great to know your shutters are performing even better than expected, especially with the large windows and sun reflection on warmer days.
Thank you again for choosing ShuttersUp — we really appreciate your support!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Excellent service
Excellent service. Well done fitting get ready on time. Staff are brilliant. Happy to have shuttersup. Thank you
27 de mayo de 2025
Opinión espontánea
Respuesta de ShuttersUp
Hi,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you were happy with the service and that everything was fitted on time as planned.
It’s great to know you’re happy with the team and the shutters, and we really appreciate you taking the time to share your experience.
Thank you again for choosing ShuttersUp — we’re delighted to have you as a customer!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Amazing experience.
Amazing experience.
The shutters look and feel amazing.
The installation process went smoothly.
11 de mayo de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Darius,
Thank you for choosing ShuttersUp to install your shutters! We’re delighted to hear you had an amazing experience with us.
It’s great to know you’re happy with how your shutters look and feel, and that the installation process went smoothly. We really appreciate your feedback and thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Great shutters
The service we received was great, we found the perfect shutters for our living room patio door. Very happy with the customer service provided. Everyone in the team i have come across have been supportive throughout.
11 de abril de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Lisa,
Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you’re happy with your shutters and that you found the perfect solution for your living room patio door.
It’s great to know the whole team was supportive throughout your experience and that you were happy with the customer service you received. We really appreciate your feedback and thank you again for choosing ShuttersUp!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Professional done...lovely!
My experience with shuttersup, found them to be very professional in carrying out the work, clean, the engineer Albanit was very friendly. He explained the after care and answered my questions.
Albania obvious takes pride in his work.
I have no problem in recommending. Shuttersup to my family and friends.
Thank you Shuttersup, I am very pleased and love my shutters.
17 de mayo de 2026
Opinión espontánea
Respuesta de ShuttersUp
Hi Hyacinth,
Thank you so much for your kind review and feedback. We’re delighted to hear that you’re pleased with your new shutters and that you had such a positive experience with Albanit. We’ll be sure to pass your lovely comments on to him — he takes great pride in his work, and I’m sure he’ll really appreciate it.
We did notice that the review was marked as 3 stars, and we just wanted to check if there was anything we could have done better to improve your experience. We’re always looking for ways to improve our service, so any additional feedback would be greatly appreciated.
Thank you again for choosing ShuttersUp and for recommending us to your family and friends. We hope you enjoy your shutters for many years to come.
- The ShuttersUp Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.