Simplelifehomes Opiniones 

Great service and value for money and great team

Paulina has made my experience so far as easy as possible answering all of my questions; I have found Paulina to be very helpful, patient and understanding. Thank you for everything so far, Paulina

TLDR: bad company do not use.

Good lord does Simple Life make me giggle. Not only did they ignore us on multiple occassions when we made complaints. They ignored (or responded a MONTH later to) several maintenance issues (mainly existing upon move in our normal faults with white goods) which they now have the audacity to try and reclaim from our deposit.

I'll be upfront when saying I definitely don't deserve my full deposit back but some of their charges are INSANE. Especially considering their negligence towards my issues throughout my almost 2 year tenancy.

It baffles me how some companies truly just run on pure evil. I picture my emails being responded to by some bald henchman in a grey suit, holding a cat, and having to stop to cackle manically every 5 seconds (this is why it takes so long to reply to my emails).

Seriously though - worst place I've ever lived and my whole building has similar stories. Don't choose Simple Life.

Edit following response: I am even more concerned now. I have a paper trail of my complaint and maintenance reports. Meaning Simple Life is also a company that negligently (or worse, purposefully) loses important tenant communication. Very worrisome.

Of course this has been submitted again (wonder if they lose it again) and TDS has been contacted.

We are incredibly grateful to Clare Doodson for her outstanding support throughout our tenancy application. From our first interaction, she was approachable, professional, and always willing to help. She took the time to answer our questions, kept us updated throughout the process, and ensured everything progressed as smoothly as possible.
What stood out most was Clare's excellent communication and genuine commitment to providing great customer service. She made us feel valued and reassured every step of the way, turning what can often be a stressful experience into a positive one.
Thanks to Clare's dedication and professionalism, we have now secured a wonderful home for our family. We sincerely appreciate all her hard work and would not hesitate to recommend her to anyone looking for a knowledgeable, reliable, and caring letting agent.
Thank you, Clare, for everything you have done. We wish you continued success and all the very best for the future.

Worst experience I’ve ever had. Not compliant at all with any regulations. You cannot contact them at all and they ignore emails. 1. We were being charged over market price the new properties that came to market were being rented at 1050 and they had upped our rent to 1085 which is not in regulation with the new renters right Act. Again cannot dispute as no one to contact. 2. They keep you liable and paying for a property over your 2 months notice period. 3. Will not put you in contact with any management, say everything is over email then do not email back for weeks and weeks and weeks.
Absolutely worst experience!!!!!
I put my notice in on 2nd and the property is now vacant and after stating they will terminate contract early have said that I will still be liable for 3 weeks that nobody lives there. So go back on their work and take no accountability. Shocking service

Absolutely appalling move-in experience. I agreed a 10:00am key collection after speaking with the team on Thursday, and one of their colleagues even called me back to confirm my preferred time. On the morning of my move, I received an email changing the collection time to 1:00pm. Then, just a short while later, George called me to say the property wasn’t ready after all and that I couldn’t move in until Thursday – three days later.

I had already cancelled my temporary accommodation, rearranged my children’s dentist appointment, and packed my car with all my belongings ready to move into the property. I was left with nowhere to stay and no practical solution offered. The lack of communication, broken promises and complete disregard for the impact this has had on me and my family have destroyed my trust in Simple Life. I expected far better from a professional letting company. I would not recommend them based on my experience.

Update: A couple of hours later, I received a call from Simple Life, who were determined to find a solution as quickly as possible. They asked me to meet their team at the property, where I met Emma, Galy and Nurdans—who I can only describe as “The Three Angels.”

They gave me the option of viewing two alternative apartments in the same building. I immediately chose one, and it actually turned out to be an even better property than the one I was originally due to move into.

I cannot thank Emma, Galy and Nurdans enough for the way they handled the situation. They were professional, understanding and genuinely cared about resolving the issue. I’d also like to thank Simple Life Homes for stepping in and finding a solution on the very same day. While the start of my move-in experience was extremely disappointing, the way the team responded and resolved the problem deserves recognition. Thank you.

I can tell you SimplelifeGood homes gat you covered

I recently moved into a two bed apartment at the Empyrean. Originally, I had applied for a three bed but Salfords HMO licensing prevented my friends and I from doing this. However, since then I have received consistent help and advice from Will (who I believe is part of the lettings team?). I am now on track to moving into a three bed ASAP as I believe the building is getting its license soon. Thanks to Will this has been a largely painless experience!

This has been one of the worst experiences I have ever had with a property company.

I booked a viewing for 14th July 2026 at 10:30 AM at 5 Brick Kiln Road. I arrived on site on time, only to find that absolutely no one was there to meet me. The level of unprofessionalism and lack of communication is staggering:

1- No Direct Contact Info: The company never shared the name or phone number of the agent who was supposed to show me the property. I now understand why they keep clients in the dark.

2- Unreachable Support: I called their general number repeatedly and was left waiting with absolutely no answer for 30 minutes.

3- Ignored Emails: I sent multiple emails to different addresses trying to get hold of someone, but did not receive a single reply.

4- No Google Maps Location: To make matters worse, the address couldn't even be found properly on Google Maps. With no clear location, no direct phone number, and zero email responses, they are practically unreachable.

This was a complete waste of my time by a company that clearly does not take its customers or their time seriously.

If senior management actually cares about their business standards and wants to investigate this failure, the appointment details are listed above. I expect a formal explanation.

The home I’m now renting through simple life, is beautiful. The rooms are all good sizes, even the smallest bedroom isn’t a bad size. This house is finished to a high standard, nothing was needed to be done before moving in. The only part of the process to let it down was the communication. I was promised people would call me back, but they didn’t. I had to call & call every day. However, it was worth it, & I’m happy to recommend simple life homes.

Beyond negligent landlords. I lived in a Simple Life property in Sheffield for 13 months, during that time Simple Life failed to address a single maintenance concern that was raised when I moved in. Upon moving out Simple Life falsified agreements that were never made, attempting to force me to pay thousands of pounds I was not liable to pay. They also attempted to steal the vast majority of my deposit without evidenced claims.

This company is greed incarnate, I would rather be homeless than give them another penny.

George was informative and efficient with my meeting for the right to rent check. Great team and have had such a smooth transition to getting a new home! I would reccomend simplelifehomes to anyone. Thank you so much!

Lived in a simple life home for 2.5 years now and I've not looked back to be honest, house still feels brand new, not had any real sort of problems and they are very flexible when it comes to alterations!

Highly recommend and look forward to many more years here, if they'll have us!

Simple Life is a great agency and their house met our expectations

Over the moon with the team at Simple life thankyou for everything me and my children are super happy here in our new home thankyou

I am writing a new review because, unfortunately, the situation has become even more disappointing.

After my previous review, Simple Life publicly replied apologising for the delays and confirmed that a new appointment had been arranged for 3 July 2026. They stated that they hoped the repair would finally be resolved.

Once again, nobody turned up.

There was no contractor, no phone call, no email, and no explanation. The appointment simply came and went, exactly as has happened so many times over the past three years.

This repair has been ongoing since I moved into the property. I have repeatedly been told that quotations had been submitted, that work had been approved, and even that the door frame had already been replaced, which was completely untrue. The bathroom door frame is still damaged and the door still does not close properly.

I have kept records of every repair request, appointment, email and communication regarding this issue.

I also have an autistic child, and living with unresolved repairs and constant uncertainty has a much greater impact on our family than some people may realise.

The most frustrating part is the lack of accountability. Every time I leave a review, I receive an apology and promises that the matter will be investigated, yet nothing actually changes.

At this point, I have completely lost confidence that Simple Life is capable of resolving even a straightforward repair.

Repair reference: IS20928586.

Still no sign of repairs to the boundary security/safety/acoustic fence.
Despite numerous calls and many promises via email and on this site from the maintenance office, no remedial work has been carried out.

Paulina has been great with sending me options of the available properties and replying promptly, which has helped me to reserve the property on the same day while no one was picking up my calls at simple life. Thank you for your service.

Thanks Amber very much for your help and support.

I had a great experience with simple life from start to finish. They were professional, responsive, and made the entire process smooth and stress-free. They kept me informed every step of the way, answered all my questions promptly, and went above and beyond to ensure everything was handled efficiently. I truly appreciate their honesty, dedication, and excellent customer service. I would highly recommend them to anyone looking for a reliable and trustworthy housing agent.