I have been attending for a few years now regular service and yearly mot for my Audi. Always welcomed with professional friendly staff and updated about work being done, costs etc. prior to being carr... Ver más
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I have been attending for a few years now regular service and yearly mot for my Audi. Always welcomed with professional friendly staff and updated about work being done, costs etc. prior to being carr... Ver más
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Excellent communication from every person I’ve spoken with / dealt with, very friendly and helpful. Do what they say they’re gonna do, more than pleased with my dealings with Sinclair Group - Neyland... Ver más
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We have recently changed our car and purchased an A4 Avant. The whole process was very easy and relaxed. There was no hard sell, and no pressure. The sales person Martin was very knowledgeable havi... Ver más
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I had the pleasure of dealing with Martin Wilcox for my A1 purchase. He was such a gentleman and made the whole experience so pleasant, easy and zero issues for me. He is excellent... Even though I am... Ver más
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Escrito por la empresa
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
1 Havenbridge Road, SA73 1QY, Neyland, Reino Unido
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Easy to deal with from the start. Booking and leaving the car there was a breeze. All staff were helpful and nothing was too much trouble.

Respuesta de Sinclair Group - Neyland Audi
Excellent service everybody very friendly &efficient. Would highly recommend. Thank you.

Respuesta de Sinclair Group - Neyland Audi

Respuesta de Sinclair Group - Neyland Audi
Absolutely excellent. Very easy to book. Everyone friendly and helpful. Very flexible to accommodate my needs. Thank you.

Respuesta de Sinclair Group - Neyland Audi
Ease of the process. Professionally done with good video feedback.

Respuesta de Sinclair Group - Neyland Audi
Recently bought a 2nd hand A3. From my initial enquiry through to collecting the car, the whole experience was really good. All my questions were answered in a friendly, professional and courteous manner. The car was exactly what I wanted at a very good price. The salesman I dealt with the whole way through was first-class.

Respuesta de Sinclair Group - Neyland Audi

Respuesta de Sinclair Group - Neyland Audi
Efficient service and helpful video. However misleading and incorrect work required information which, if I hadn't queried it, would have led to a significant unnecessary spend. Your email asking whether I wanted a valuation was not provided without me having to prompt the person in the shop

Respuesta de Sinclair Group - Neyland Audi
Very easy booking and check in. Service done quickly and slightly ahead of suggested timing. Car cleaned inside and too. Thanks for the great service.

Respuesta de Sinclair Group - Neyland Audi
Martin was very helpful in the purchase of our car,he did the change of registration and also the gap insurance for us and explained the features of the car, overall a very good experience. Thank you very much Martin.

Respuesta de Sinclair Group - Neyland Audi
On arrival we met the service people and the salesman, very friendly indeed, had lovely coffee, and the car was seen to on time,didn’t have to hang around at all.

Respuesta de Sinclair Group - Neyland Audi
Amazing customer service as always. Dave was extremely helpful, friendly and professional from drop off to pick up. Everything was dealt with efficiently and the whole process was stress free

Respuesta de Sinclair Group - Neyland Audi

Respuesta de Sinclair Group - Neyland Audi
Great service from very professional staff

Respuesta de Sinclair Group - Neyland Audi
Great Experience this was my first visit after buying my car.
Feedback
well informed
Confirmed my choices
All issues were explained and any repairs noted
Definitely go again

Respuesta de Sinclair Group - Neyland Audi
Car collected and returned at agreed time with service and MOT completed, also with report on further work needed in the future.

Respuesta de Sinclair Group - Neyland Audi
We were treated with respect and all questioned were answered sales representative was great

Respuesta de Sinclair Group - Neyland Audi
The repair took to long, just fitting a windscreen pump. And it cost nearly £300

Respuesta de Sinclair Group - Neyland Audi
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