My Exsperience was very poor
I would not bye another vehicle from Sinclair aberystwyth
The sales person James was great with updates and through the sale but very very poor standards from valeting to the whole purchasing Exsperience with time lines
The vehicle was delivered 3 tines to be turned away for miss all over the car and paint damage along with sill clips missing. Even for the 4tg tine today being turned away by myself clips broken on the silks and still dirty miss behind door handles when spending that kind off money I would expect excellence through out the whole process but this was far from the case
The sales manager agreed that the valeting was appoling and still he sent the vehicle back to me today knowing the problems before hand for me to send it back to him yet again
My personal anion is that I would never bye another vehicle from this franchise
I was about to purchase a second vehicle for my wife but we will look else where as I’m not going through that process again
I could sit here writing an essay but I feel it would be fruitless
I will leave a review on your website to stop other people making the same mistake I did
Regards
Gary

Purchased a Range Rover Sport from the Aberystwyth dealership. I live in Shropshire and I have experienced very poor service from local JLR dealerships in the area when purchasing vehicles in past so decided to look elsewhere. The service I received from Sinclairs Aberystwyth was nothing but professional. Angela the sales executive and Sannan the sales manager made the whole experience pleasant and nothing was too much trouble. The only negative was when I first called the dealership I was told the sales team were all busy and someone would ring back but they didn’t, I made a second call later in the day and all was ok from then on. I always give a second chance but if it had happened a second time then my business would have gone elsewhere.

Very engaged, helpful and quick to respond pre sale but once sale agreed very disappointing response time and lead to confusion with where process was up to since having delivering car impossible to get hold of sales personal and no call back even after messages left

James sorted all my requirements with no fuss
Delivered the vehicle with no fuss
Couldn’t of been any better

Sale team were spot on, very pleasant and professional, no problems at all.

Excellent customer service.
Angela was brilliant.

Be careful when buying used vechicle from this branch ! Always Ask for 165 points LR check list before purchase "APPROVED" CAR

Took my car here a week ago was told it needed more work still waiting for call back tp arrange also left messages spoke to them and email them Never Get a Reply.

Fantastic customer service, were extremely helpful and I got my new car delivered in a very quick time.
A super smooth service from start to finish 5*

Excellent attitude and really helpful with the whole process.