Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Ver más
La empresa ha respondido
Albion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Ver más
La empresa ha respondido
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... Ver más
Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... Ver más
La empresa ha respondido
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... Ver más
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jay was fantastic and help me with sky glass purchase
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broadband and mobile services. It is very reassuring to know that they are there to provide help. Highly recommended!
Jay was very helpful friendly and efficiant
Excellent service by jay.better than call centre and web chat
Jay was absolutely spot on with his explanation.Very humble and kind.
Very friendly, helpful and explained everything in detail.
Jay was very helpful and accommodating.
10/10.
I recently visited the Sky store in Trinity Leeds to inquire about the Sky Glass Gen 2, and I couldn’t have asked for a better experience. We were assisted by Rick (with a beard), who was absolutely brilliant.
From the moment we started talking, Rick really took the time to understand our specific requirements. Not only did he help us with the new TV, but he also managed to put together an irresistible package deal that included our broadband.
Rick is a lovely guy—friendly, knowledgeable, and professional (and he sports a great beard!). He made the entire purchase procedure so seamless and stress-free that we walked out of the store as very happy customers with our new TV confirmed.
If you’re heading to Trinity Leeds for your Sky needs, definitely ask for Rick. Thank you for the top-tier service!
Jay is an excellent customer service advisor very helpful and happy always come to him when we need any services
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay and Ioana who immediately asked how they could help. They were both super friendly and helpful, jay managed to sort my problem swiftly and I’m really greatful to them and their professionalism
Called in today Kim helped me quick and efficient sorted me out and got me exactly what I wanted.
We popped into the store on the 9th of Feb to price up how much a package was for our new flat and we were sat with Kim and she explained everything to us and told us what the best deal were and we decided to go with a sky glass and the best package with broadband too couldn’t be more happy with the experience I’ve had in any shop.
Been in trinity Leeds sky shop with needing help with my phone set up Richard was fantastic
Jay help me with the purchase of my watch and he was very informative
I had an issue with my mobile and jay help me resolve it. Also help me with the new phone purchase. Very pleased
Today I visited Sky At trinity for my TV and broadband. Maxi was really amazing in selling those products to me. She is really great for selling products and has full knowledge of all the plans of Broadband too. Great experience visiting today at Sky.
I bought iPhone 17 here and jay explained very well and made my purchase smooth
Rick was really knowledgeable and made the whole process so quick and easy. Highly recommend
At my visit in the SKY shop Leeds, i met Jay who was very helpfull ang pleasant to chat, explained easy about everything I asked.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.