Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Ver más
La empresa ha respondido
Albion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Ver más
La empresa ha respondido
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... Ver más
Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... Ver más
La empresa ha respondido
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... Ver más
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mustapha has gome above and beyond setting up our telephones for both myselph and my husband. Top bloke. Thank you.
Kim made everything so easy and explained every detail to make our decision easy
A friendly, knowledgeable assistant in the Leeds shop (Maxine) who answered all our questions. The deal was competitive and undercut our current deal.
Jay has been so helpful today and saved us money
Would definitely recommend
Kim has been extremely good and very patient Well pleased with her
Kim was amazing and helped everything seem easy
Great service from Maxine today setting up a new connection
It was beautiful talking with Maxine!
Sorted all the queries and got me the best plan!
I was just walking past the store, when Richard greeted me and I noticed there was a special offer on the notice board next to him. Within 10 minutes I was signed up to a great deal. I as assured that if I change my mind, all I need to do is call up and cancel or change installation date. Very happy with the deal and the service so far.
Khalid did an amazing job, helping me pick the correct package needed for my home. Couldn't be happier
Jay was fantastic with his service.Realky helpful and calm.i would reccomend him to everyone.
Maxine was very understanding and helpful in what has been ab ongoing stressful situation she told us all the information and straight to the point a big help and would speak to her and she will help with your queries. Anthony
Jay helped me bring my bill down and upgraded with fiber broadband
Jay was excellent and explained everything thoroughly.absolute star
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.