Absolutely disaster and no customer and technical service at all. We wanted to add the Sky Ultimate Tv package as we already have the Sky wifi. We came on Friday and spoke with the Sales Assistan... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Absolutely disaster and no customer and technical service at all. We wanted to add the Sky Ultimate Tv package as we already have the Sky wifi. We came on Friday and spoke with the Sales Assistan... Ver más
La empresa ha respondido
Mofazzal Al Hamdolilah was very very helpful. I had a very beautiful and easy going experience going through this transaction. If I was to recommend anyone it would be this gentleman. He has my gratit... Ver más
This has been an absolute nightmare. I waited three days without any payment and lost £450 when the engineer came to repair the system. However, he wasn't professional enough, even after three visits... Ver más
La empresa ha respondido
I walked into the Westfeild London store to talk about broadband deals and was met with incredibly customer service by Azmul and Harshil! They were very patient with me, with my many questions and exp... Ver más
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Ariel Way, W12 7GF, London, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Today I came to Shepherd’s Bush to arrange a broadband contract because I wanted to cancel my contract with BT.
The person who helped me and convinced me to choose Sky was Harshil. He was extremely helpful and professional, and I really appreciate all the support he gave me.
Thanks to him, the whole process was much easier, and I left feeling confident in my decision. I would definitely come back here again.
Sky truly needs more employees like him — it’s rare to find someone so helpful and genuine.
The manager should definitely give him a bonus, because he knows how to attract and retain customers.
Mofazzal was great in store today, very happy with the service!
We got our TV packages by Sky showroom at Westfield, London. It was our first time and we were guided through the whole procedure by Mandeep, who told us about the best options to fit our needs and gave the best value pack!
Mofazzal was brilliant today. He clearly explained the package to me and made the whole process of purchasing WiFi and the tv package very easy!
Great friendly and helpful service. Thank you so much especially to Shabaz who gave up a lot of his time to get ma a good deal. Much appreciated.
PRAKASH st white city was very professional and helped me set up sky.He explained very well.product knowledge was very good
L
Amazing customer experience from Jelena
An issue between Apple and Sky was tackled professionally and a solution generated
I had been struggling without access to all my data etc and feel delight at having the issues fixed
After checking uswitch I had some questions about skys broadband deal. So I came into store as I prefer to speak to someone. Joanna was incredibly helpful and made the whole process so quick and simple.
Mofazzal was very polite and helpful during the session
Mofazzal is very helpful and give me all the infirmation i need
The Sales person Joanna was absolutely amazing on all levels with some of the best service I have experienced for years & years.
I worked for M&S for 30 years and prided myself on giving good service and know what that looks like and Joanna met & exceeded any expectations.
Even when she had to tell me I didn't meet some of the credit requirements on this occasion to be eligible to purchase a new handset, she did this with grace & the right level sympathy giving me many different options to how I could build up my credit score and still offered my a sim only plan with the same offering that would give me substantial savings with on what i am spending with EE.
Joanna is an absolute credit to your Westfield London store and Sky as a company and I could not commend here more for the fantastic experience I received today.
Joanna is brilliant and her way of talking is very kind.
I had a very informative session with Shahbaz and he helped me pick out the right package for my needs, highly recommended.
Noor has been very helpful and friendly. Highl recommend
Noor, Good service and excellent communication with a lot information. Thanks
Moffazzal was fantastic today made me feel very confident and happy with my choice. I loved his energy and positivity!! Happy customer!!
Mofazzal
Was very helpful and gave a great offer.
I can’t recommend he enough.
Mofazzal was such a great help! Got me up and running the following day very smooth. Would recommend him to any one
Was served by Noor in Westfield. A charming informed very friendly individual who explained everything with clarity and understanding. Made the experience of buying an all the channels and equipment package I require, enjoyable which you don’t expect really!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.