Sky Bet Opiniones 

5581
•
TrustScore: 3.5 sobre 5

3,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

It's O.K fr'an Online Bookies, & Just the SAME As Any Other online Bookmaker. Apart From They Are the ONLY online Bookie, TO Immediately BAN You from Their Free Games, when you Win a Substantial Amoun... Ver más

Valorada con 5 estrellas sobre 5

I had an issue with sky Bet Club and the assistant that attended to me, help me with the issue in no time at all, making the help department stand out well with there service. Wish more are like this.... Ver más

Valorada con 1 estrellas sobre 5

Still trying to win something on this casino and have been playing for years have to stop with this casino there never going to change you see people who they say won 943.000 but you never here anythi... Ver más

Valorada con 5 estrellas sobre 5

I had a problem with my account so I contact support via webchat. Pietra was polite, knowledgeable and very helpful! I’d also like to add that I feel in control due to the many safer gambling tools av... Ver más

Información sobre la empresa

  1. Agencia de apuestas

Escrito por la empresa

Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Premier League, Sky Bet Football League, Champions League and plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app with features such as Acca Freeze and Cash Out. For the fans.


Información de contacto

Información importante

3,5

Medio

TrustScore: 3.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(5581)

1466 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Extremely helpful and efficient and…

Extremely helpful and efficient and amazingly quick Thank you

23 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

We're so pleased our team could resolve your issue quickly and professionally. That's what we strive for every time. Thanks for choosing Sky Bet!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service . Very helpful and always work for a good outcome . Impressive . You can bet with added confidence

23 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve had such a positive experience with our customer service team. We’re especially pleased to hear this has given you added confidence when betting with us.

Thanks again for your kind words. We really appreciate your continued support!

Valorada con 1 estrellas sobre 5

Skybet robbing customers because they can.

Skybet have basically robbed me of £5, they ran a promotion offering money back as cash and over complicate the process so they can deny the refund, dire customer service.

22 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We’re sorry to hear you feel this way and that your experience with the promotion and our customer service has been frustrating.

We understand how disappointing it is when an expected refund or promotional offer isn’t applied. Promotions can have specific eligibility criteria and opt-in requirements, but we appreciate that the process should be clear and easy to follow.

We’d like the opportunity to review this further and explain the outcome in more detail. We've been in touch directly to get more details and we're committed to making things right.

Valorada con 5 estrellas sobre 5

Very happy with the service I received

Paula was very professional and very helpful and I was Very happy with the service I received thank you

23 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you were so happy with the service you received.

It’s fantastic to know that Paula was professional, helpful, and made your experience such a positive one. We’ll be delighted to pass your lovely comments on to her.

Thanks again for your kind review!

Valorada con 2 estrellas sobre 5

Absolutely shocking customer service. Same issue, two accounts, completely different treatment

Absolutely shocking customer service from Sky Bet.

This wasn't even a bet I built myself. It was an in-play Price Boost specifically offered and promoted by Sky Bet: Mbappé to have 5 shots on target and 3 fouls won.

Before half-time, Sky Bet’s own live statistics were showing Mbappé already had 4 shots on target. So when Sky Bet offered me this Price Boost, their own information suggested he needed just one more shot on target.

Then, after half-time, Mbappé won his 3rd foul, completing that part of the bet. It was only afterwards that I noticed his shots-on-target total had suddenly been reduced from 4 to 3. Had Sky Bet shown 3 when they offered me the Price Boost, meaning he actually needed another two shots on target, I would never have placed the bet.

What makes this even worse is that my partner had the same issue on her account. She contacted Sky Bet after full-time and her stake was refunded.

I contacted Sky Bet while the match was still ongoing. Khaja kept me on chat for around an hour without resolving anything. I then spoke to Snigdha, who refused to give me the same resolution my partner received. Her tone was also unnecessarily unpleasant, as though dealing with my complaint was doing me a favour.

So Sky Bet can offer customers their own in-play Price Boost, display statistics that directly influence how achievable that boost appears, subsequently revise those statistics, and then give two different resolutions to customers affected by the same issue?

I'm not complaining simply because a bet lost. Sky Bet offered the Price Boost, Sky Bet displayed Mbappé on 4 shots on target when I placed it, and I relied on that information. If it had shown 3, I would not have placed the bet.

The fact that my partner complained after the game and received a refund, while I raised the issue during the game and was refused, makes the inconsistency even more frustrating.

Extremely poor and inconsistent customer service. Khaja wasted an hour of my time without properly resolving the issue, and Snigdha's attitude and handling of the complaint only made the experience worse.

22 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, good communications, good deals!

22 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve had such a positive experience with our service and communication.

It’s also great to know you’re enjoying the deals available. We really appreciate your kind words and your continued support.

Thanks for choosing Sky Bet!

Valorada con 5 estrellas sobre 5

Thanks for help

22 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

We really appreciate your 5-star review and are pleased we could support you. Thanks again for your kind words!

Valorada con 5 estrellas sobre 5

Great service very professional…

Great service very professional customer service and quick response

22 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

We're so pleased our team could resolve your issue quickly and professionally. That's what we strive for every time. Thanks for choosing Sky Bet!

Valorada con 1 estrellas sobre 5

Very unprofessional

Very unprofessional, banned from promotions purely for winning a few bets, only interested in customers who feed their profits.

22 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for sharing your feedback. We’re sorry to hear about your experience and did reach out to request more information so we could review.

We’re still here to help, so please feel free to contact us directly if you’d like to discuss this further.

Valorada con 1 estrellas sobre 5

Shocking

Shocking. Cash out feature will be unavailable to you when your bet looks as though it is starting to go in your favour. The option to cash out was replaced with a "cash out updating due to a live event". Obviously, we can expect this response following significant on field developments but, we were unable to cash out for nearly 30 minutes!

We got onto Skybet and explained what had happened, sent the screenshots showing the cash out unavailability, how we felt aggrieved at how we couldn't fully enjoy the feature. We received a legally binding beautifully worded excuse as to why they are well within their rites to remove the cash out feature as and when they see fit.

Enough said then I suppose. Il carry on using Paddy Power and William Hill

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Account was closed after winning £2k…

Account was closed after winning £2k and im being given the run around being told to wait for an email

14 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for sharing your feedback. We’re sorry to hear about your experience and did reach out to request more information so we could investigate this properly.

We’re still here to help, so please feel free to contact us directly if you’d like to discuss this further.

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service, solved my solution perfectly thanks

21 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to leave this review. We're delighted to hear about your positive experience and truly appreciate your support. We're committed to maintaining that standard. Thanks for choosing Sky Bet!

Valorada con 1 estrellas sobre 5

App crashed for nearly a week

I haven't been able to get on the app all week, I love betting on the ebor meeting at York and everyday it's saying its not you it's us the app has crashed. Tried uninstalling and installing still no joy. Very disappointed 😞

21 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.

Valorada con 1 estrellas sobre 5

If you like taking the WORST odds on…

If you like taking the WORST odds on any UK race meetings then yeah just bet with Sly Bet Scammers .
If your STUPID then you will probably bet with Sky Bet as they think all their customers are STUPID .
If you win anything then they close your account.
AVOID AVOID these SCAMMERS!

19 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Some of the admin around verification…

Some of the admin around verification and resetting was clunky and time-consuming. But the level of customer service delivered by the Live Chat team was excellent.
Thank you in particular Sravan Palem.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of the verification and reset process felt clunky and time-consuming.

We’re really pleased to hear, however, that the service provided by our Live Chat team was excellent and helped improve your experience.

We appreciate your feedback, as it helps us understand where we can make our processes smoother while continuing to deliver great support, thanks for sticking with us!

Valorada con 5 estrellas sobre 5

I had my account reinstated and the…

I had my account reinstated and the customer service i received was too notch in particular David was excellent with my questions and I felt at ease
Kind Regards
Edward Jenkins

21 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

We’re delighted to hear that your account was reinstated and that you received such excellent customer service.

It’s especially great to know that David was able to answer your questions clearly and help put you at ease throughout the process. We’ll be sure to pass your kind words on to him, cheers for choosing Sky Bet!

Valorada con 5 estrellas sobre 5

The customer service are the best

The customer service are the best, quick in responding and always ready to help.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

We really appreciate you taking the time to share this feedback. We're so pleased we could deliver a great experience, and your kind words remind us why we do what we do. Thanks for choosing Sky Bet!

Valorada con 1 estrellas sobre 5

absolute joke my acca freeze is not…

absolute joke my acca freeze is not available on most of my accas . there promotion is a total con always land on one free spin or nothing lol. odds are poor .

5 de agosto de 2026
Opinión espontánea
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Respuesta de Sky Bet

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with Acca Freeze. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.

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