It's O.K fr'an Online Bookies, & Just the SAME As Any Other online Bookmaker. Apart From They Are the ONLY online Bookie, TO Immediately BAN You from Their Free Games, when you Win a Substantial Amoun... Ver más
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Consulta las opiniones de los clientes
I had an issue with sky Bet Club and the assistant that attended to me, help me with the issue in no time at all, making the help department stand out well with there service. Wish more are like this.... Ver más
Still trying to win something on this casino and have been playing for years have to stop with this casino there never going to change you see people who they say won 943.000 but you never here anythi... Ver más
I had a problem with my account so I contact support via webchat. Pietra was polite, knowledgeable and very helpful! I’d also like to add that I feel in control due to the many safer gambling tools av... Ver más
Información sobre la empresa
Escrito por la empresa
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Premier League, Sky Bet Football League, Champions League and plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app with features such as Acca Freeze and Cash Out. For the fans.
Información de contacto
2 Wellington Place, LS1 4AP, Leeds, Reino Unido
- 0330 024 4777
- support@skybet.com
- www.skybet.com
Información importante
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Extremely helpful and efficient and…
Extremely helpful and efficient and amazingly quick Thank you

Respuesta de Sky Bet
Excellent customer service
Excellent customer service . Very helpful and always work for a good outcome . Impressive . You can bet with added confidence

Respuesta de Sky Bet
Skybet robbing customers because they can.
Skybet have basically robbed me of £5, they ran a promotion offering money back as cash and over complicate the process so they can deny the refund, dire customer service.

Respuesta de Sky Bet
Very happy with the service I received
Paula was very professional and very helpful and I was Very happy with the service I received thank you

Respuesta de Sky Bet
Absolutely shocking customer service. Same issue, two accounts, completely different treatment
Absolutely shocking customer service from Sky Bet.
This wasn't even a bet I built myself. It was an in-play Price Boost specifically offered and promoted by Sky Bet: Mbappé to have 5 shots on target and 3 fouls won.
Before half-time, Sky Bet’s own live statistics were showing Mbappé already had 4 shots on target. So when Sky Bet offered me this Price Boost, their own information suggested he needed just one more shot on target.
Then, after half-time, Mbappé won his 3rd foul, completing that part of the bet. It was only afterwards that I noticed his shots-on-target total had suddenly been reduced from 4 to 3. Had Sky Bet shown 3 when they offered me the Price Boost, meaning he actually needed another two shots on target, I would never have placed the bet.
What makes this even worse is that my partner had the same issue on her account. She contacted Sky Bet after full-time and her stake was refunded.
I contacted Sky Bet while the match was still ongoing. Khaja kept me on chat for around an hour without resolving anything. I then spoke to Snigdha, who refused to give me the same resolution my partner received. Her tone was also unnecessarily unpleasant, as though dealing with my complaint was doing me a favour.
So Sky Bet can offer customers their own in-play Price Boost, display statistics that directly influence how achievable that boost appears, subsequently revise those statistics, and then give two different resolutions to customers affected by the same issue?
I'm not complaining simply because a bet lost. Sky Bet offered the Price Boost, Sky Bet displayed Mbappé on 4 shots on target when I placed it, and I relied on that information. If it had shown 3, I would not have placed the bet.
The fact that my partner complained after the game and received a refund, while I raised the issue during the game and was refused, makes the inconsistency even more frustrating.
Extremely poor and inconsistent customer service. Khaja wasted an hour of my time without properly resolving the issue, and Snigdha's attitude and handling of the complaint only made the experience worse.

Respuesta de Sky Bet
Excellent service
Excellent service, good communications, good deals!

Respuesta de Sky Bet
Absolute scampsters !!
Absolute scampsters !!
Today, bet any horse up to £5 and get cash back if a loser.
Bet £5 but got nothing back.
Great service very professional…
Great service very professional customer service and quick response

Respuesta de Sky Bet
Very unprofessional
Very unprofessional, banned from promotions purely for winning a few bets, only interested in customers who feed their profits.

Respuesta de Sky Bet
Shocking
Shocking. Cash out feature will be unavailable to you when your bet looks as though it is starting to go in your favour. The option to cash out was replaced with a "cash out updating due to a live event". Obviously, we can expect this response following significant on field developments but, we were unable to cash out for nearly 30 minutes!
We got onto Skybet and explained what had happened, sent the screenshots showing the cash out unavailability, how we felt aggrieved at how we couldn't fully enjoy the feature. We received a legally binding beautifully worded excuse as to why they are well within their rites to remove the cash out feature as and when they see fit.
Enough said then I suppose. Il carry on using Paddy Power and William Hill
Account was closed after winning £2k…
Account was closed after winning £2k and im being given the run around being told to wait for an email

Respuesta de Sky Bet
Brilliant customer service
Brilliant customer service, solved my solution perfectly thanks

Respuesta de Sky Bet
App crashed for nearly a week
I haven't been able to get on the app all week, I love betting on the ebor meeting at York and everyday it's saying its not you it's us the app has crashed. Tried uninstalling and installing still no joy. Very disappointed 😞

Respuesta de Sky Bet
If you like taking the WORST odds on…
If you like taking the WORST odds on any UK race meetings then yeah just bet with Sly Bet Scammers .
If your STUPID then you will probably bet with Sky Bet as they think all their customers are STUPID .
If you win anything then they close your account.
AVOID AVOID these SCAMMERS!
Some of the admin around verification…
Some of the admin around verification and resetting was clunky and time-consuming. But the level of customer service delivered by the Live Chat team was excellent.
Thank you in particular Sravan Palem.

Respuesta de Sky Bet
I had my account reinstated and the…
I had my account reinstated and the customer service i received was too notch in particular David was excellent with my questions and I felt at ease
Kind Regards
Edward Jenkins

Respuesta de Sky Bet
The customer service are the best
The customer service are the best, quick in responding and always ready to help.

Respuesta de Sky Bet
absolute joke my acca freeze is not…
absolute joke my acca freeze is not available on most of my accas . there promotion is a total con always land on one free spin or nothing lol. odds are poor .

Respuesta de Sky Bet
Reel Rivals Runined Experience
The update on Reel Rivals is very poor. It is difficult to navigate and feels really clunky compared to the previous version. Very disappointing!!
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