Smarter Business Opiniones 

283
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a pleasure dealing with Brad at Smarter Business to resolve my electricity contract renewal. He was always easy to reach and quick to reply to my queries with clear explanations. Moreover, the... Ver más

Valorada con 5 estrellas sobre 5

Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de energía

Escrito por la empresa

Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(283)

32 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very Poor Service, Upsetting.

I took over a charity, I found we were out of contact with our electricity. I dealt with Smarter Business, and I signed the contacts 6 weeks ago. I found out yesterday that had not gone though...6 WEEKS LATER than I signed online, we are still have to give 30 days to the current provider. They assured me they would call me back yesterday, nothing, and an email today. As a charity we have to start again, more hours of volunteers time and we will owe £180 instead of what could of been £60 on this quarters bill. No communication and very poor, and really quite upsetting.

6 de junio de 2019
Opinión espontánea
Logotipo de Smarter Business

Respuesta de Smarter Business

Good Morning Susanna,

We apologise for any inconveniences caused and understand that our Customer Services team is currently communicating with you to resolve the issue and come to an agreeable outcome for your charity.

If you have any urgent queries, please email us on: customer.services@smarterbusiness.co.uk.

Kind regards,

Smarter Business

Valorada con 5 estrellas sobre 5

Smarter Business / Edd Ellery

Smarter Business is are very helpful. A specially Edd Ellery. Edd is a very nice person who help us with our business electricity account. He find for us best rate and good company.
Thank you

11 de abril de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Have used this organisation before but…

Have used this organisation before but this time started off well and documentation all correct. Since 6th November 2019 no communication from them and up to few days until start of the new electricity contract I had to contact N Power to ascertain what action I had to take. Very disappointing and will not use Smarter Business again in the future!

30 de marzo de 2019
Opinión espontánea
Logotipo de Smarter Business

Respuesta de Smarter Business

Hello Brian,

Thank you for your feedback. Please accept our sincere apologies for any inconvenience caused. After your contract was set up, we attempted to make contact with you; unfortunately, our attempts were unsuccessful. Since your contract was switching smoothly, we decided to try to make contact again when your meter went live with your new supplier.

Smarter Business are here to assist you at all times, so please get in touch should you have any queries or concerns about your contract.

Valorada con 5 estrellas sobre 5

Excellent Account Manager Naven Chetty

Naven Chetty has worked on our Gas & Electric for a number of years now and has always gone out of his way to be helpful & efficient. I always get a reminder when my contracts are due to finish and he’s a pleasure to work with.

19 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ryan has been a pleasure to work with

Ryan has been a pleasure to work with, there was no pressure just support. His helpfulness and been able to work around my schedule has been a breath of fresh air. he went out of his way to make sure all my needs were taken care of. Thanks Ryan I wish you all the very best.

19 de febrero de 2019
Opinión espontánea

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