I cannot thank them enough. We had a Mercedes childrens ride on car which needed a new control panel .Smart play zone offered advice and also found the exact match for our car which now works perfect... Ver más
Smart Play Zone
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Consulta las opiniones de los clientes
Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... Ver más
I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... Ver más
After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... Ver más
Información sobre la empresa
Escrito por la empresa
We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net
Información de contacto
3rd Floor, Ratcliffe Mills, Forge Lane, WF12 9BU, Dewsbury, Reino Unido
- 01924 794866
- sales@smartplayzone.com
- www.smartplayzone.com
Accepted Feedback
Have changed my feedback based upon a call from the owner. There were some issues with my signup but all has been rectified now and in fact they spoke politely and informed me of their errors which have been solved.
I am happy to proceed with my service with them as I feel they are still a great resource of products I wish to sell to my customers.
Fantastic service
Service was great and how u could track driver and how they sent time slot for delivery was fantastic would recommend
Shocking wouldn't buy from them
Bought for my 19 month old for Christmas and they've delivered it to the wrong address trying to get into contact and phone just rings for about 30 seconds then cuts you off so been robbed of £170

Respuesta de Smart Play Zone
Can't get hold of anyone
Parts missing from electric car, personalised number plates didn't come with it , been trying to call for over and hour and a half answers with voicemail, choose the option you want I've tried three of them, just rings and rings and then cuts you off
Regarding response the email sent to me, gave me contact number and said opening hours were 8-5pm and call was answered by and if not open should be advising the opening hours and not asking you to choose the option you require then ring and ring and cut off,

Respuesta de Smart Play Zone
dareway
Excellent product! And brilliant service! Would recommend to anybody couldn't ask for more.
Always a pleasure
Always a pleasure doing business with Smart Play Zone
Product average, customer service poor
We bought a Mercedes electric car for our son, it came quickly etc so no complaints there. And the product is fine, a few panels are different sizes etc which sound spey type but for how expensive they are you'd expect it to be perfect. The car came without the stickers as advertised, when I emailed questioning they just said that batch didn't have them so too bad, I emailed back but never got a response. Also do NOT pay for personalised registrations!!!! We got ours in a letter and it's just a piece of laminated paper, only half of the back reg is orange (I'm guessing their printer ran out of ink) , they're not even cut out and they wouldn't fit the cars space for the reg (not that I'll be putting them on as they're so poor)

Respuesta de Smart Play Zone
really really quick delivery
quicky deliver n the site easy to use havnt open the tractor yet just it for Christmas so cant comment on that yet
Fantastic service and delivery
Absolutely no complaints whatsoever. Their website is quick and easy to use and the free delivery service is great. The 6V ride-on toy car arrived in no time at all and we have one happy toddler.
We did have an issue straight out of the box with regards to the 6V battery having deteriorated and leaked but this has been dealt with by the manufacturer and a replacement issued.
Fast delivery, came the exact minute it said it would, would recommend
Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication with regular updates on delivery times. Would recommend. Thank you smart play zone.
First Class Company
I placed my order on 15/9/2016 and received it on 18/9/2016 am and as I live in nr. Ireland, I am very impressed with this company and I have already recommended them to several friends and family.
Electric car
Absolutely amazing well worth the money m6 daughter loves it .
Excellent service
Item was despatched and delivered ahead of schedule so very pleased.
Horrible!
Item arrived faulty and they wanted me to pay for return postage for them to "check it" still waiting for refund

Respuesta de Smart Play Zone
😊😊😊
Easy ordering and quick delivery....item opened but not tried yet as its a birthday present and don't want to spoil the internal packaging.
Princess scoot
Absolutely lovely grandaughter will love it.
Fast delivery no issues would buy from smart play zone again
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