Smart Play Zone 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot thank them enough. We had a Mercedes childrens ride on car which needed a new control panel .Smart play zone offered advice and also found the exact match for our car which now works perfect... Ver más

Valorada con 5 estrellas sobre 5

Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... Ver más

Valorada con 5 estrellas sobre 5

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... Ver más

Valorada con 5 estrellas sobre 5

After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... Ver más

Información sobre la empresa

  1. Tienda de juguetes para niños
  2. Tienda de juegos

Escrito por la empresa

We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net


Información de contacto

Todas las opiniones

(265)

1 opinión en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Wasn't over happy tbh

My order came on time which is the only reason I'm giving 2 stars. I bought a trike for my sons 1st bday, the box was battered, the trike is scratched like hell and dented and the instructions to put it all together were absolutely abysmal. I wouldn't recommend

29 de julio de 2016
Opinión espontánea
Logotipo de Smart Play Zone

Respuesta de Smart Play Zone

hi please contact us and we will sort out any problems for you.

Valorada con 5 estrellas sobre 5

Quick to help

Delivered quicker than advertised, had a small problem with the electrics, one email sent and very helpful straight away and got it all fixed.
Good customer service, will use again

10 de julio de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed

I ordered a trike for my wee girls birthday, Order came quick enough, but when opened was broken and cracked. Shop can only be contacted mon-Fri so very inconvenient. The man I spoke to on the phone about this problem was very unprofessional with no manners. If someone chooses to have a workplace as such they should be able to communicate with the customers politely and efficiently. The problem parts were replacedoing by post as no returns!! To say won't be shopping with them again.

8 de julio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

brilliant eye - catching car

very good car for child, really eye catching and my son loves it. The charge lasts a while on it also so that's good. fast delivery.

20 de junio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will use again :)

After a little mix up with the toy i ordered (which was corrected in a matter of hours) they sent me a toy even paid the cost to get it to me on the Saturday which is not normally on the next dat delivery day. My nephew loved gis car. Lovely customer service. Would definitely recommend you to everyone :)

3 de junio de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ferrari ride on car

Ordered this item received online confirmation that transaction had been confirmed next day a text msg came to say item will be delivered on Tuesday which to be fair is quick as we ordered this on a Saturday I also received an email saying my payment ain't gone through from taz I Should re order to which I found strange I checked the bank and payment had left my account the car is really nice apart from a small dent on one side tried ringing smart play no answer

3 de junio de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad bad bad

Firstly I paid for next day delivery which didn't happen then the box it came in was damaged and open. Then the mirror was scratched and one of the chrome mudguards was scratched and black. The instructions were for a different trike so overall a pain to put together. Awful overall quality of product

1 de junio de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Truly Rubbish!

I have been looking at this train for a while and decided to "go ahead" and buy it!

Well, I so wish I hadn't! You name it and it is broken, missing or badly designed!

I had been hoping to surprise my grandsons for Easter and now have only the "remnants" to offer them!

24 de marzo de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusted with the level of customer service

I ordered the Mercedes ride on car for my daughters 2nd birthday and separately ordered the number plate. I had spent the best part of just under £150. It arrived a few days before her birthday and when my husband took it out of the box the car was damaged, there was a crack in the rear of the car. I contacted them and through communication via watsapp I was asked a number of questions. I asked whether another one could be sent out before her special day and I was told it wouldn't reach us on time! The number plate hadn't arrived by her bday and we had a damaged car to present to her. It's been 2 weeks and the number plate isn't still here. I had to chase them up again today and I requested for a full refund for both the car and plates and asked to refund me as soon as someone picks it up. I was told to call back Monday. I am extremely disgusted and will not be using them again. I will put an update on here of what happens Monday???

16 de enero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good

They stay true to their word and my delivery arrived the next day just before Christmas which was great for ppl like me how r last minute.com lol

29 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

fast delivery

Thanks delivery was fast and 100 % as it was described good to have desl with you it is amazing.

29 de diciembre de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

USELESS!!

Used seller to purchase set of laminated number plates for my 1yr olds r8,seller was rude,spoke with no respect,customer service was incredibly terrible.

6 de noviembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb!!!

I bought the Mercedes ride on car for my daughter, delivery was very quick and well communicated with text messages. The car is brilliant I can't wait for her see it, I would definitely buy from smart play zone again.

20 de octubre de 2015
Opinión espontánea

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