Snappy Snaps Opiniones 

I had two photos from the 1950s of my mum & dad scanned and enhanced. They turned out amazing like they were taken yesterday. Also had a photo of my mum where she was sitting in a car printed. Andy (Maidenhead branch) did a fantastic job of removing the background of the car and even corrected the flower in her hair, where it had a petal missing. Andy was so lovely and took great care with these photos. My mum has recently died and getting these photos right was very important. Andy took time with me to ensure that the photos came out just as I wanted. Brilliant service and fantastic customer care from Andy.

So I went to the Wandsworth branch
What a lovley /pleasent /very helpfull bunch of girls .the service was so so nice
I wasent sure about the pics they gave me great advice .the pics were fantastic
All of you are a credit to you’re company
I’ve used a few snappy snaps over the years I must say every shop I’ve been in has been very helpfulll .they look like they really enjoy their work
Thanks again to everyone ⭐️⭐️⭐️⭐️⭐️

I visited the Walthamstow Snappy Snaps branch needing stickers printed for drink labels to use at a community street party. Initially, I was advised by one team member, and then again by Lady Pearl, that they don't print sticker labels. Rather than leaving it there, Lady Pearl suggested an alternative solution by printing the logo as a smaller photo, which I could attach using double-sided tape.

I was more than happy with this option, and it worked perfectly. Lady Pearl was calm, professional, friendly, and incredibly helpful. She went above and beyond to help me achieve what I needed in a very short space of time. Excellent customer service—I really appreciate her support and would happily recommend this branch.

Outstanding polite & professional customer service by the snappy snappy team here at Thayer Street. Popped in this morning to have a digital portrait printed and framed. The team and specifically Noah (apologies if I have the name wrong/spelling) were beyond helpful and accommodating. I left with a truly wonderful framed portrait and for that I am very grateful. Customer service like this is sadly rare in London town these days so a big shout out when one finds it. Thank you all!

Superb service. Efficient, helpful and exceptionally friendly. I left smiling.
Branch: 18 Thayer St, London W1U 3JY

I used to be really happy with Snappy Snaps in Colchester when it was staffed by a mother and 2 sons who couldn't have been more helpful. However I feel that since it was taken over it has gone downhill and I won't be going back. I had 28 photos from my phone to print plus an enlargement but they never asked me if I wanted them done straight away or over a longer period. That would have been the first question from the old staff but before I knew what was happening there were printed straight away and I ended up paying £40!

Good service, easy to use the self-service printer with very helpful staff

Very disappointing experience overall. The service felt quite rigid and unhelpful, with staff focusing on irrelevant advice rather than the actual issue that caused the passport photo rejection. When the photo was later declined by the official system, there was no willingness to properly review the real reason or take responsibility for the outcome.

Instead, the customer is left feeling pressured during the process and told beforehand that a refund may not be given depending on whether instructions are followed, even when those instructions don’t appear connected to the actual rejection reason.

Overall, it feels like a lack of accountability and poor customer handling when things go wrong. I would not feel confident using this service again.

Furthermore, after I left a review about my experience, they responded by confirming that a refund has been issued which is not true.

Since posting the review they also stopped responding to any of my emails.

Very disappointed with Sappy Snaps. The photos were not printed at the correct size and the overall quality was poor. For the price charged, I expected a much better result. To make matters worse, I paid £56 for just 15 photos, which is extremely expensive considering the issues with the prints. I feel I did not receive value for money and would not recommend this service based on my experience. The sizing inaccuracies and poor quality were unacceptable for a professional photo printing company.

Ordered 2 large a1 poster prints at Mansion House, late morning and collected in the afternoon.
The sales person had expertly wrapped them for safe transit home.
Couldn’t ask for more !
And the prints were great too 👍

I paid over £300 for the printing of a booklet. Before printing, I specifically raised concerns with the sales attendant that some of the writing was not the same size and asked whether the booklet would be checked before printing. I relied on the staff’s expertise and was reassured the booklet would be handled appropriately. They also mentioned it will be checked before printing, as i had already had a draft which i sent.
However, the final printed booklets was not checked and included blank pages that were added without my request or approval. Given the sensitive nature of a funeral booklet, this caused considerable upset and disappointment. I had three blank pages added without asking me. I could have added extra tributes to the blank pages or made the words bigger.
When I raised my concerns with the local branch, they refused to accept responsibility and only offered a refund of £25, which I do not consider proportionate to the cost paid or the level of service received.

The photos will get accepted for passports and the service was quick and simple, but for £16 I expect the lighting to be nice enough that I don't look like a corpse. A simple ring light or some natural light, and a less wide lense would solve it. I know I'm vain and I don't know cameras but I'm tempted to use a phone picture instead. There's no reason for my skin to be as pale as the background.

Angel store. Izzie, a wonderful, beautiful and professional young woman helped me with a passport photo. It was such a pleasant experience compared to a horrendous one I had in a nameless shop. Izzie showed me the photo and asked if I was happy with the result. After a quick check to see if the photo meant the requisite standards, I waited for the code and photos. The whole process took less than 10 minutes. Cost was the same as other substandard places. I would recommend this store to my friends. Thank you Izzie for your help.

The manager of the London King's Road branch was so incredibly helpful today I feel he deserves a mention! I gave him some mumbled instructions on the phone about trying to print and mount a poster but he knew exactly what I wanted and turned it round at lightning speed! They did a brilliant job and I'm delighted with the result. Thank you.

Hooray for Marc(Southend branch)
He took our passport photos, and did our online application,
Only 102 for passport and 35 for the service, also it includes sending our old ones back.
Very patient,helpful & friendly
Thank you so much Becky & Mary

Fogged my film .. blamed me .. took my money .. bought new camera .. same fogging .. wait this is them .. yup .. blank film through with fogging. Tasked with scanning 135 .. doesn’t understand film density or C41 masks .. provides scans that kink to cyan in highlights ., exclaims “it’s the negatives” how ridiculous .

A great experience for passport photos dont get done in a booth just to save £4 these were true professionals put me at ease straight away and were so kind.

Mae at the Hitchin branch was very helpful earlier today, re printing and sending work correspondence.
She was professional, polite, a good listener and consequently efficient.
Many thanks.

Vicky & chole at Swindon store was very helpful today.
I had a question before I could do some printing .i give
both ladies 10 out of 10

Hi, I would like to provide very positive feedback about your branch in Southside (Wandsworth). Excellent and friendly service. In particular Anna (or Ann) who is always so polite, patient and goes above and beyond in her helpfulness . In addition to photography help she also helps with parcel collection for DPD. Please pass on my thanks.