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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

🇫🇷 très mauvaise expérience chez snappy snaps Putney ! Ma pellicule était complètement morte ils m’ont quand même facturé cette pellicule dans développé les photos ! Si encore ils avaient imprimé... Ver más

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Valorada con 1 estrellas sobre 5

Good photos, but terrible pricing flexibility and customer service. We first asked if we could just buy 1 picture for each of our twins (2 pictures total) but they refused. We then asked if... Ver más

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Valorada con 5 estrellas sobre 5

My experience started very poorly as my orders was not fit for purpose But thanks to the efforts of the manager Reese Smith i am now very satisfied He went the extra mile to get it sorted He... Ver más

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Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

Online photo printing and developing services. A wide range of photographic services available to order online or through one of our high street photo labs nationwide. Search for you local store and order online


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

585 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

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(585)

81 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Eye Wateringly expensive black and…

Eye Wateringly expensive black and white film from Snappy Snaps Charlotte Street, London. Kentmere Pan 400 for £14.95. Won’t be coming back!

8 de mayo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you for your feedback, and I’m sorry to hear about your experience. We understand how frustrating it is to find film priced higher than expected, and we appreciate you bringing this to our attention. We’ll pass your comments to the team so this can be reviewed.

Valorada con 5 estrellas sobre 5

Great customer service.

I visited the shop in Reading today, I was served by Duke, who was exceedingly helpful, professional & polite, he is a credit to you team.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your lovely feedback. We’re delighted to hear that Duke at the Reading shop was so helpful, professional and polite during your visit. It’s wonderful to know he made such a positive impression.

Valorada con 1 estrellas sobre 5

Only giving it 1 because there is no 0

Only giving it 1 because there is no 0! Terrible experience in Oxford, with some staff who really should not be classed as photographers. Not what it used to be... anyone who can hold a camera will do these days. Service, terrible too.

30 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you for sharing your feedback, and I’m really sorry to hear about your experience in the Oxford store.

We’d really like to look into this properly and make sure it’s followed up with the right people. Please could you send the details to customer.support@timpson.com, and our support team will investigate this for you.

Valorada con 5 estrellas sobre 5

Snappy Snaps - Great Service

Snappy Snaps - Leigh-on-Sea
Gemma was extremely helpful, I needed a couple of photos blown up but colour was very orange on one of them, Gemma was very knowledgeable, talked me through the process and then amended the colour on this photo, she showed me the results on screen and checked I was happy - I was very impressed with the service and super pleased with the results of my pictures

2 de mayo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for sharing your experience. We’re delighted to hear that Gemma at Snappy Snaps Leigh‑on‑Sea was so helpful. It’s great to know she took the time to talk you through the process, correct the colour issues, and make sure you were happy with the results before printing. We’re really pleased you were impressed with the service and thrilled with how your pictures turned out.

We’ll make sure your lovely feedback is passed on.

Valorada con 5 estrellas sobre 5

Lovely people as well as exceedingly helpful & efficient

Surbiton shop: Karim and Adhraa are such lovely people and do an excellent job. Karim was exceedingly helpful and amazingly efficient regarding passport photos (initially digital, but later physical also) needed in a hurry. I was delighted with every aspect and extremely grateful.

29 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your lovely feedback. We’re delighted to hear that Karim and Adhraa at the Surbiton shop gave you such excellent service. It’s wonderful to know Karim was so helpful and efficient with your passport photos, especially when you needed them in a hurry, and that every aspect of your visit left you delighted.

We’ll make sure your kind words are passed on.

Valorada con 5 estrellas sobre 5

At snappy snaps Mashion house I have my…

At snappy snaps Mashion house I have my passport photo taken. I wasn’t sure about the right size but Monika was very knowledgeable about it and she made me look much better on the pictures.
It was a very positive experience. Thank you

22 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your lovely review!

We’re really pleased to hear Monika was able to guide you through the passport photo requirements and make the whole process easy and enjoyable. It’s great to know you felt confident with the results too!

We’ll be sure to pass your kind feedback on to her.

Valorada con 5 estrellas sobre 5

Visit to Snappy Snaps, Woking, Saturday.

I visited Snappy Snaps in Woking on the spur of a moment to ascertain how long 2 photos I'd just taken would taken would take to print. Was served by Bryn who was very helpful and professional. He not only printed the photos but voluntarily framed them whilst I waited.
Have visited the store several times and always found all the staff friendly, helpful, courteous and professional. Their behaviour resembles service standards from yesteryear when sadly, compared to nowadays, it was almost universal and standard. Many thanks.

18 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your wonderful feedback! We’re delighted to hear Bryn provided such helpful and professional service at our Woking branch and went the extra mile to frame your photos for you. It’s also great to know you consistently find the team friendly and courteous. We really appreciate you taking the time to share this.

Valorada con 1 estrellas sobre 5

I had very bad experience in tooting…

I had very bad experience in tooting Broadway snappy snaps very very bad customer service not good I hope they will not delete this review

16 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Hi there,

We’re sorry to hear about your experience at our Tooting Broadway Snappy Snaps branch. This is not the level of service we aim to provide, and we appreciate you taking the time to share your feedback.

We can assure you we don’t remove genuine reviews, and your comments will be passed on to the team so they can be addressed appropriately.

If you’d like us to look into this further, please feel free to contact customer care with more details.

Valorada con 5 estrellas sobre 5

Very good service

Very good service. The manager was professional and helpful.

15 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you for your kind feedback! We’re delighted to hear you received very good service and that the manager was professional and helpful. We really appreciate you taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Several days experience

Please note that this is actually a 6-star review! I visited the Snappy Snaps shop on Watford High street last March and into April this month, over a couple of days. I was impressed with the two different services the workers there, rendered to me. I am mentioning Eshan, Marvel, Ibrahim and the person who took my call on Good Friday. Their customer service was top notch!

Referring specifically to Eshan the photo specialist who did most of my work, I drove his editing skills to the limit, and guess what, he delivered! He was patient with me. My advice is for them to keep up the good work!

9 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your amazing feedback — we’re delighted to hear you had such a great experience at our Watford High Street branch! It’s wonderful to know Eshan, Marvel, Ibrahim, and the team provided top-notch service and that Eshan’s patience and editing skills really delivered for you. We’ll be sure to pass your kind words on to them all.

Valorada con 5 estrellas sobre 5

Yesterday

Yesterday, I visited the Snappy Snaps store in Wandsworth, and I would like to share how genuinely positive my experience was. From the moment I walked in, Elly made me feel welcomed and at ease. She took the time to really understand what I needed and patiently guided me through all the different printing options available.

What stood out most was not just her knowledge, but the way she communicated it clearly, thoughtfully, and without ever making me feel rushed or overwhelmed. Her kindness and professionalism created a very comfortable atmosphere, and it was clear that she truly cares about helping customers make the best choices.

It’s rare to come across service that feels this attentive and sincere. Thanks to Elly, what could have been a simple transaction turned into a genuinely pleasant and memorable experience. I left the store feeling confident, satisfied, and appreciated as a customer. I’m very grateful for her help and would happily return again because of the excellent service I received.

8 de abril de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your wonderful feedback! We’re delighted to hear that Elly at our Wandsworth Snappy Snaps branch made you feel so welcomed and supported throughout your visit. It’s great to know her knowledge, patience, and clear communication helped make your experience such a positive and memorable one. We’ll be sure to pass your kind words on to her.

Valorada con 1 estrellas sobre 5

Downfall of colchester snappy snaps

I have used snappy snaps in Colchester since college and never had an issue until when I gave three rolls of film that I just brought back from holiday. When I received the rolls back sadly they had been ruined in the processing stage, to top it off all the photos had been incorrectly scanned meaning that half of them didn't even fit in the frame.

I am thoroughly disappointed for how much I paid that this was the result, they could not even get the ruined shots into frames. £63 quid for incorrectly processed film and not even put onto disc correctly an extra £15 for a service that was not even done. A note on the bag saying they needed to possibly be rescanned and no-one checked or corrected this.

They did offer to rescan but I took these to a local professional to do instead to see what happened to the film who also confirmed the film had been damaged due to processing issues.

Please train your staff better because I didn't have this issue with the last staff. Also to anyone getting film developed who doesn't know and might think it is them, don't get your film developed here currently.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you for getting in touch and I’m really sorry to hear about your experience. This definitely isn’t the standard we expect, especially when it comes to developing irreplaceable film. We’d really like to look into this properly for you.

Please could you email the details to customer.support@timpson.com so the team can investigate and help put things right.

Valorada con 5 estrellas sobre 5

Many thanks to Madieson at the…

Many thanks to Madieson at the Wimbledon Broadway store. She was quick, knowledgeable and very efficient in dealing with my US passport photo. I appreciated her calm, friendly approach.

30 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your lovely feedback! We’re delighted to hear that Madieson at our Wimbledon Broadway store provided such quick, knowledgeable, and efficient service with your US passport photo. It’s great to know her calm and friendly approach made your experience so positive. We really appreciate you taking the time to share this — we’ll be sure to pass your kind words on to her!

Valorada con 1 estrellas sobre 5

Trimmed the film in the middle of my photos?

The Charlotte Street branch ruined some of my photos because of careless trimming. I asked for the film to be trimmed into slices of 4 and they carelessly clipped off some of my photos. Absolutely disappointed and will not be using this service. You guys can't even cut film properly?! What a joke. These were memories from months ago and now they are butchered. £10/film for develop only C-41 36exp is also expensive for this carelessness. Avoid if you don't want ruined pictures. I want a refund.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Hi there,

We’re very sorry to hear about your experience and understand how disappointing this must be, especially with irreplaceable photos.

Please return to the Charlotte Street branch with your order details, and the team there will be able to review the issue for you.

Valorada con 5 estrellas sobre 5

Ealing Branch....great Customer Service

Just used Snappy Snaps in Ealing W5 London.

Had some urgent documents to print and I am not very confident with I T.

Two young gentlemen working there were so helpfuland polite, as could see I was struggling and made it effortless,so patient, without making me feel " stupid"!

While waiting taking passport photos, multi tasking and definitely working as team on busy Saturday.
Will definitely use again!

Many thanks

28 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your wonderful feedback! We’re delighted to hear the team at our Ealing W5 branch were so helpful, patient, and supportive, especially with your urgent printing and passport photos. It’s great to know they made the process easy and comfortable for you, particularly on a busy Saturday. We really appreciate you taking the time to share this and look forward to seeing you again!

Valorada con 1 estrellas sobre 5

I was genuinely shocked

This morning I was genuinely shocked: I was charged £3 for a single black-and-white photocopy. That is simply unbelievable.
If you do the math, 10 photocopies would cost £30, which is more than buying an entire book. These prices are completely unreasonable.
I honestly find this quite embarrassing. Charging such an amount for such a basic service is absurd and shows a lack of respect for customers.
There is no justification for prices like this. You should be ashamed.
I will definitely not be coming back

28 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Hi there,

We’re sorry to hear you’re disappointed with the cost of your photocopy. We understand that small print jobs can feel expensive, and we appreciate you taking the time to share your feedback.

Our pricing reflects the in-store service provided, including equipment, materials, and staff assistance to ensure a reliable result.

That said, your comments have been noted and will be passed on to the team for review.

Valorada con 1 estrellas sobre 5

Angel branch charged £2.99 for a single…

Angel branch charged £2.99 for a single a4 paper color print. Too expensive.

22 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thanks for your feedback. We’re sorry to hear you feel the price was high. Our pricing reflects the in-store service, including equipment, materials, and staff assistance to ensure a quality print.

We do appreciate your comments and will make sure they are passed on to the team.

Valorada con 5 estrellas sobre 5

Thank you Ameira

I visited the Bethnal Green Branch of Snappy Snaps and the assistant Ameira was just so polite and helpful. She explained every photographic option to me and was skilled and highly competent. Thank you so much for my wonderful photograph card Ameira. I could not be happier with the result.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your wonderful feedback! We’re delighted to hear Ameira at our Bethnal Green branch provided such polite, helpful, and knowledgeable service, and that you’re so happy with your photo card. We’ll be sure to pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Delighting the Customer, Yes !

Many thank to Marvin Alexander at Snappy Snaps Kilburn for 5* service. He noticed prints were cropped and reprinted, so, as customer I was delighted !

8 de marzo de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Thank you so much for your lovely feedback! We’re delighted to hear Marvin Alexander provided 5* service at our Kilburn branch and took the time to ensure your prints were corrected for you. We’ll be sure to pass your kind words on.

Valorada con 1 estrellas sobre 5

Visa Photos from Snappy Got Rejected by the Embassy

My family and I specifically travelled to the South Kensington branch because it is listed on the Netherlands Embassy website as a location familiar with Dutch visa photo requirements. We made it clear to the photographer that the photos were required for a Dutch visa application. We paid £24.99 per person, totaling of £74.97 for the three of us.

However, when we attended our visa appointment, the photos were rejected by the Embassy as they did not meet the Dutch visa specifications. We were informed that the ratio and sizing of the images were incorrect and too large for the required format. I have the rejection letter that I can provide.

As a result, we were forced to retake our photos at an appointed photo shop near the Embassy on the day of our appointment, incurring an additional cost of £75 to retake the photos. So at the end we spent £150 for this!

This caused unnecessary stress, inconvenience, and additional expense on what was already an important and time-sensitive appointment.

To add to our disappointment, I have submitted a complaint to via complaint form on their website but got no response.

22 de febrero de 2026
Opinión espontánea
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Respuesta de Snappy Snaps

Hi there,

We’re very sorry to hear about your experience and the inconvenience this has caused, especially given the importance of your visa appointment.

Please contact the South Kensington branch directly, and the team will be able to look into this for you and advise on next steps.

Thank you for bringing this to our attention.

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