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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot thank Snuggy hoods for reacting so quickly as I needed the rug urgently.. literally ordered at lunchtime today and on its way to be delivered tomorrow .. it needed extras sewing on as well... Ver más

Valorada con 5 estrellas sobre 5

I have several snuggy hoods rugs for my horse with sweet itch, these are the only rugs that have ever given her any relief (over 30 years). She still rubs and scratches on things but does not do the s... Ver más

Valorada con 5 estrellas sobre 5

Selten einen so tollen Kundenservice erlebt! Nach meiner ursprünglichen Bestellung bekam ich eine Email, dass die gewünschte Decke leider doch nicht in der bestellten Größe vorrätig sei und es wu... Ver más

Valorada con 5 estrellas sobre 5

I’ve been really impressed by the Snuggy Hoods on my friend’s horses she has quite a few, so I thought I’d give them a go as my grey was getting really unhappy about all the flies on him! Ordering was... Ver más

Información sobre la empresa

  1. Servicio de montar a caballo
  2. Tienda de animales
  3. Talabartería

Información proporcionada por diversas fuentes externas

Proud to be by By Royal Appointment to HRH The Queen.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(4927)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Alls well in Montana

My Mare doesn’t mind her Snuggie at all! We live in Montana and the weather can be complicated! This spring was very buggy and her Snuggie was a godsend. My friends laughed at her but when their horses came in with quarter size or larger bites and allergic type reactions, and my Mare was comfortable…enough said.

19 de agosto de 2023
Valorada con 5 estrellas sobre 5

The service was fast and the rugs are…

The service was fast and the rugs are durable and intuitive about how to use. The customer service for my previous order was super helpful and nice.
The sizing charts are helpful and reliable, albeit there's some math involved for us in the metric system :D

17 de agosto de 2023
Valorada con 3 estrellas sobre 5

Customs from Uk to France expensive ( I…customs from UK to France

Customs from Uk to France expensive ( I wasn’t aware I would have to pay 11 euros)! Otherwise all very good quality. Will find out if it works under his neck/turnout rug this winter and see if his mane dose not rub as usual !

8 de agosto de 2023
Logotipo de Snuggy Hoods Ltd

Respuesta de Snuggy Hoods Ltd

Dear Katrina

Many thanks for taking the time to review your order.

Unfortunately, since Brexit, it is a legal requirement to pay local taxes prior to delivery.

Pre-Brexit, you would have been charged UK VAT which would have been added to the order at the rate of 20%.

This requirement is clearly stated on the website - I am sorry if you missed this when ordering but unfortunately it is not something that UK businesses can change when sending items outside the UK.

I hope that you will review your score once you have tried and used the actual product.

If you have any concerns with the product or fit, please do not hesitate to contact us.

With kind regards

Snuggy Hoods Ltd

Valorada con 4 estrellas sobre 5

Fabulous sweetitch rug but read size guide before buying!

The Snuggy Hoods sweetitch rug is fabulous and the best sweetitch rug I have ever bought. My horse is the calmest he has ever been in the summer fly and midge seasons. I had previously not purchased due to my large draft horse being a drama queen and thought I would never get the rug over his head but he wasn’t bothered at all! Customer service is great but it would have been helpful if the webpage clearly drew your attention to the size guide before ordering as I purchased a size bigger thinking it wouldn’t go around a huge draft horse with a big belly but actually the guide (which I found after buying it) says buy a couple of sizes smaller. This is why I have only given a 4 star rating. I now have a rug that is too large. I have taken the plunge and bought another smaller size as it is a very good price in the clearance sales.

13 de agosto de 2023
Logotipo de Snuggy Hoods Ltd

Respuesta de Snuggy Hoods Ltd

Thanks so much for your review :)

If you would like to send over some photos of the larger rug, we would be happy to reply with some more information along with easy to follow instructions to alter the rug.

Email is sales@snuggyhoods.com

Looking forward to help further.
Best wishes
Snuggy Hoods

Valorada con 5 estrellas sobre 5

Great product and great customer service

Great product and great customer service. Answered all my questions and offered advice when needed to make sure everything fit how it should. The rug has been a life changer for my horse who suffers from sweet itch, this is my second purchase. My only complaint would be that I purchased in the 40% sale and then within 2 weeks the discount went to 50% and then 60%, so a little annoying but the rug is still worth the money.

11 de agosto de 2023

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