I'm being generous with 2 stars, but only because the toilets are stylish. The problem is that they don't fulfil the basic functions of a toilet. They don't clear properly and only stay clean for a d... Ver más
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Consulta las opiniones de los clientes
Sonas products are all style but no quality. We fitted a very expensive Sonas gold finished tap, sink waste and towel rail in a bathroom. After less than two years the finish is wearing off. A vanity... Ver más
Cannot rate the customer service highly enough. Received a number of vanity units for a refurb. One was damaged while taking it out of the box on site. Enquiries made to replace the damaged panel, Ca... Ver más
Purchased Aspect sliding shower door in Morriss Waterford. We couldn’t be happier with the product when fitted . Excellent after sales support from Sonas and Elaine in Morriss Waterford. Couldn’t reco... Ver más
Información sobre la empresa
Escrito por la empresa
SONAS Bathrooms is a leading bathroom brand in, supplying a complete product solution to RMI, New House Build, Self-Build and Commercial end channels. As a wholesaler we supply trade and homeowners via a network of stockists and retailers such as Bathroom & Tile Showrooms, Plumbers Merchants and Builders Providers in the Republic of Ireland and Northern Ireland. In 2023 we will expand our operations to the United Kingdom. SONAS has been in business since 1978, when it was originally founded by John Usher. The award winning company currently employs 95 full time employees at its HQ in Dublin 15. The 135,000 sq. ft facility includes of a modern high bay warehouse with 11,000 pallet positions, a 4,000 sq. ft product showroom and full technical testing area. Our showroom is open to visitors where we provide free pre-purchase consultations to assist customers in selecting products for their new bathrooms. The SONAS collection offers complete bathroom solution including sanitaryware, furniture, showers, baths, taps and heating products. We pride ourselves on providing stylish and durable products to create bathrooms that enhance your life. To view the complete collection or to contact our Bathroom Experts to assist you, visit www.sonasbathrooms.com.
Información de contacto
103 Northwest Business Park, D15 R883, Dublin 15, Irlanda
- 00353 1 8179755
- info@sonasbathrooms.com
- www.sonasbathrooms.com
2,8
Medio
23 opiniones
Ha contestado el 25% de las opiniones negativas
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Ordered a slate tray and vat was added…
Ordered a slate tray and vat was added on after purchase.
Very misleading
7 de junio de 2022
Opinión espontánea
Respuesta de Sonas Bathrooms
Hi Gavin, thank you for your review. As a wholesale provider of bathroom products we supply SONAS products to a network of stockists who in turn sell to the trade and homeowners. As such when we provide quotes to our retail partners it is always ex VAT as this is a business-to-business transaction. However, all pricing quoted on our website and in our brochure is RRP (recommended retail price) which includes VAT. I do not know who you received a quote from that was an ex VAT amount. We would be very interested in this so we can ensure that this does not occur in the future. If you could please email info@sonasbathrooms.com with a copy of this quote we will endeavour to resolve it. Thank you for bringing this to our attention.
Kind regards
Louise
Team SONAS
Professional help in a crisis
I recently had to install a toilet and radiator in an emergency situation.I contacted Claire in General Hardware in Newcastle West,Co Limerick.
I recieved great advice and information from this store. Claire contacted Irene in Sonas,who went through everything with me.
I made my order and it was delivered within 24 hours to General Hardware. Thank you Claire and Rob from General Hardware. Thank you Irene from Sonas.... Great experience dealing with you all.. Very pleasant and professional.
6 de abril de 2022
Opinión espontánea
Respuesta de Sonas Bathrooms
Hi Joanne, thank you for sharing your positive experience with SONAS. It is great to hear about the excellent customer service that our team provides every day.
Kind regards
Louise
Team SONAS
Exceptional customer service in a crisis.
We needed some spares for our shower door.
Despite the Coronavirus lockdown, Gavin McGarry and the team provided the necessary replacements with a minimum of fuss!
They were a pleasure to deal with.
Great service.
Thanks
18 de abril de 2020
Opinión espontánea
Respuesta de Sonas Bathrooms
Hi Colin, many thanks for this positive feedback. We pride ourselves on excellent customer service so it is great to hear that you were very well looked after during challenging times!
Kind regards
Louise
Team SONAS
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