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Southampton Cruise Centre Opiniones 

369
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was... Ver más

Valorada con 5 estrellas sobre 5

Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes en crucero
  2. Agencia de cruceros
  3. Agencia de viajes
  4. Agregador de viajes
  5. Clínica para viajeros
  6. Sala de espera VIP

Sobre Southampton Cruise Centre

Escrito por la empresa

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(369)

366 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy website to navigate

Never used this company before however it was an easy website to navigate. Good prices. Easy to use.

3 de julio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Jane.

We’re delighted you chose Southampton Cruise Centre for your first booking with us, and really appreciate your kind comments.

If you need anything before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Jackie Bumby made our experience great.

Jackie Bumby made our experience great.
It's the 4th cruise we have used her for.
She couldn't be anymore helpful while staying professional throughout.
Always gets good prices.

3 de julio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Jodie.

Your continued support means a great deal to us, and Jackie will be delighted to hear your lovely comments.

Thank you for choosing Southampton Cruise Centre time and time again. We look forward to helping with your next holiday, and if you need anything before you travel, we're always here to help.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5
Logotipo de Southampton Cruise Centre

Respuesta de Southampton Cruise Centre

Thank you for your review, Cheryl.

We're so pleased you've had a positive experience with our team and really appreciate you taking the time to leave your feedback.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Great communication, especially as we are located in Australia.

27 de junio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Derick.

We're delighted you've had such a positive experience with our team and really appreciate your kind comments.

If you need any further help before you travel, we're only a phone call or email away.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5
Logotipo de Southampton Cruise Centre

Respuesta de Southampton Cruise Centre

Thank you for your review.

We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate your business.

Wishing you a wonderful cruise when the time comes.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Fabulous customer service

Fabulous customer service, very customer centric…addressed all my concerns about travelling with my child with disabilities…I would highly recommend.

2 de julio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Kathleen.

Your kind words mean a great deal to us, and we're so pleased we could support you while planning your holiday.

Thank you for your recommendation. If there's anything we can do to help before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Very straightforward to book what I…

Very straightforward to book what I wanted. Great price obtained. Help from Sam was just what was needed. Thank you.

2 de julio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for taking the time to leave a review, Janet.

We'll be sure to pass your lovely comments on to Sam, who'll be pleased to know she made such a positive difference.

Our team is here if you need any further help before you set sail.

Kind regards,
Southampton Cruise Centre

Valorada con 4 estrellas sobre 5

Generally good site

Generally good site

2 de julio de 2026
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Respuesta de Southampton Cruise Centre

Hi Angela,

Thank you for your review.

We appreciate you taking the time to share your feedback and are pleased you chose Southampton Cruise Centre for your holiday.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Easy and reliable process

Im a first timer with this company
Telephone was answered quickly
Agent was informed and helpful

2 de julio de 2026
Logotipo de Southampton Cruise Centre

Respuesta de Southampton Cruise Centre

Thank you for your review, Michael.

It's wonderful to welcome you as a new customer, and we're so pleased you chose to book with us.

We hope this is the first of many holidays with Southampton Cruise Centre. If you need anything before you travel, just let us know.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Helpful

Heather was very patient, providing us with all the details and options we asked about

1 de julio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Mrs Webster.

Heather will be delighted to read your kind comments, and we're so pleased she could help you plan your holiday.

If there's anything else we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Jennifer our travel rep.

Jennifer, the travel rep was both knowledgable and
professional in her approach. She was not pushy and listened to our requirements.

1 de julio de 2026
Logotipo de Southampton Cruise Centre

Respuesta de Southampton Cruise Centre

Thank you for your review, Janet.

We're delighted Jennifer was able to help with your holiday plans, and she'll be so pleased to read your kind comments.

Thank you for choosing Southampton Cruise Centre. If you need anything before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Valorada con 3 estrellas sobre 5

First impressions

They showed a picture of the ship and managed to complete the purchase quickly.
They did not show me the range of cabins available nor the possible extras I could have signed up for

1 de julio de 2026
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Respuesta de Southampton Cruise Centre

Hi Mike,

Thank you for taking the time to leave a review.

We're pleased your booking was completed quickly, although we're sorry to hear you didn't feel you had all the information you were looking for.

Our website includes details of the cabin options and onboard upgrades, and our team is always happy to talk through the different choices before or after booking.

If you'd like to discuss your booking or have any questions before you travel, please get in touch. We'll be happy to help.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Hi i have been booking with Southampton…

Hi i have been booking with Southampton Cruise Centre for around 5 years now and i have had superb service every time with my sales Agent Sam, always very helpful and understanding too.
Thanks Daniel L from Hove

30 de junio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Daniel.

Your continued support over the past five years means a great deal to us, and Sam will be delighted to read your kind comments.

Thank you for choosing Southampton Cruise Centre time and time again. If you need anything before your next cruise, we're always here to help.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Southampton are amazing I wouldn’t go…

Southampton are amazing I wouldn’t go with anyone else

30 de junio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Mel.

We're so grateful for your lovely comments and for choosing Southampton Cruise Centre.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Excellent all round service

Easy booking website, offering the best deals (better than direct), good email comms and aftersales concierge email/phone service, which answers all my questions and amended booking.

24 de junio de 2026
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Respuesta de Southampton Cruise Centre

Hi Ian

Thank you so much for your review!

We're delighted you've had such a positive experience with Southampton Cruise Centre from booking right through to our after-sales support.

If there's anything else we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

One persons attitude (Lindsay) was so…

One persons attitude (Lindsay) was so helpful & extremely friendly. Very knowledgeable & because of her we have booked our cruise

30 de junio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Kenneth.

We're delighted you chose to book with us, and Lindsay will be so pleased to read your kind comments.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Everything worked efficiently and…

Everything worked efficiently and smoothly.

25 de junio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for taking the time to leave a review, Mrs Biddulph.

It's great to hear you've had such a positive start to your holiday.

Our team is here if you need anything before you set sail.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Better than most others

Very competitive price, some special included extras and very easy to navigate site and book.

30 de junio de 2026
Logotipo de Southampton Cruise Centre

Respuesta de Southampton Cruise Centre

Thank you for your review, Leslie.

It means a lot that chose Southampton Cruise Centre for your holiday, and we really appreciate your kind comments.

If you need anything between now and your departure, please don't hesitate to get in touch. We're always happy to help.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Quick and easy booking

Quick and easy booking - Becky was very helpful

29 de junio de 2026
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Respuesta de Southampton Cruise Centre

Thank you for your review, Catherine.

Becky will be pleased to hear your kind comments, and we're so glad you chose to book with us.

Wishing you a wonderful cruise when the time comes.

Kind regards,
Southampton Cruise Centre

Valorada con 5 estrellas sobre 5

Very friendly and helpful agent took me…

Very friendly and helpful agent took me all the way through my booking explaining everything.

29 de junio de 2026
Logotipo de Southampton Cruise Centre

Respuesta de Southampton Cruise Centre

Thank you for your review, Michael.

We're delighted you had such a positive start to your holiday plans and really appreciate your kind comments.

We hope you have a fantastic cruise and plenty to look forward to.

Kind regards,
Southampton Cruise Centre

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