Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más
La empresa ha respondido
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We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver más
La empresa ha respondido
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
La empresa ha respondido
I was having problems booking a cruise directly through Fred Olsen. I’m a solo traveller, live in Australia hoping to join friends on this cruise. Fred Olsen wanted £743 deposit, you required £280... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
355 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service!
I booked online and made a slight error. I phoned the company and received a call back within a short time. The customer service agent resolved the issue quickly and pleasantly. I was very impressed!
19 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Conor,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Excellent service from the agent…
Excellent service from the agent Jacqueline thank you.
19 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Priory Marine Services,
We really appreciate you taking the time to leave such a kind review. It’s great to hear that Jacqueline was able to make everything run so smoothly for you.
Kind regards,
Southampton Cruise Centre
so far the transaction was…
so far the transaction was straightforward . However we didnt appreciate being bombarded with offers to upgrade . If we had decided to do that we would have chosen these options at the time . we were happy with the price
17 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Lesley,
Thank you for taking the time to leave us a review and for sharing your feedback. We really appreciate your comments and will make sure these are passed on to the team.
We’re pleased to hear that your booking was straightforward, and we hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Outrageous deposit
I was having problems booking a cruise directly through Fred Olsen.
I’m a solo traveller, live in Australia hoping to join friends on this cruise.
Fred Olsen wanted £743 deposit, you required £280
Which I was a lot more comfortable with
18 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Dave,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and helpful. We look forward to welcoming you onboard your next cruise adventure soon!
Kind regards,
Southampton Cruise Centre
Becky was brilliant sorted us a cruise…
Becky was brilliant sorted us a cruise an every thing that we wanted
18 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Anne,
Thank you for your wonderful feedback! We’re delighted that Becky could help make your booking experience a positive one - she’ll be so pleased to hear this.
Kind regards,
Southampton Cruise Centre
Best price and easy to book
18 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Stephen,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Our travel advisor Sue is excellent
Our travel advisor Sue is excellent. Very helpful and friendly and always finds the best cabins and prices for our budget and holidays
18 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Lesley,
Thank you for booking with us again and for sharing such lovely feedback. We’re so glad Sue continues to make your experience a positive one. We look forward to helping you plan your next trip.
Kind regards,
Southampton Cruise Centre
Easy to book
Easy to book. Great customer service would definitely recommend them.
13 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Carol,
What a lovely review - thank you! We’re so pleased that our team helped make your cruise booking experience smooth and stress-free.
Kind regards,
Southampton Cruise Centre
Booked a cruise through Diane Ware
Booked a cruise through Diane Ware. Diane is very helpful, friendly and very experienced at what she does. I have booked before with Diane and she always finds me exactly what I want. Would thoroughly recommend booking with this cruise centre.
17 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mr and Mrs Beamish,
It’s wonderful to hear that Diane was able to assist you and make the process so easy. Our team prides itself on excellent service, and we’re so glad you had such a positive experience.
Kind regards,
Southampton Cruise Centre
Exceptional Service.…
The lady that dealt with my booking was lovely. She was friendly, informative and very helpful, she is a credit to your company
17 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Ray,
It’s wonderful to know our staff made your booking experience easy and enjoyable.
At Southampton Cruise Centre we’re passionate about matching customers with the perfect cruise - so your feedback means a lot.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Ray,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Sam was brilliant
Sam was brilliant! She was so knowledgeable, informative and helpful; totally reassuring and nothing was too much trouble. A lovely experience all round!
11 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Julie,
We’re really pleased that Sam was able to help you so effectively. Feedback like this means a lot to our team.
Kind regards,
Southampton Cruise Centre
Helpful agents ,informative without…
Helpful agents ,informative without being pushy.
16 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Michael,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Gwenda,
Thank you so much for your feedback - it means a lot!
We’re so glad Heather could provide the excellent service we pride ourselves on.
Kind regards,
Southampton Cruise Centre
Straight forward and easy booking.
17 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi David,
Thank you for taking the time to leave us a 5-star review.
We really appreciate your support and are pleased to have helped with your holiday plans.
Have a fantastic cruise, and we hope to see you again for the next one!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi David,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Communication was great excellent…
Communication was great excellent manner from cruise operator
16 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mr Evans,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Alec,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and helpful. We look forward to welcoming you onboard your next cruise adventure soon!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Mrs Brant,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Easy to book our cruise with online
Easy to book our cruise with online. Our first time booking with Southampton Cruise Centre and doubt it will be our last
16 de junio de 2026
Respuesta de Southampton Cruise Centre
Hi Anne,
Thank you for taking the time to share your experience. Your kind feedback about our booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
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