Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver más
La empresa ha respondido
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver más
La empresa ha respondido
I was having problems booking a cruise directly through Fred Olsen. I’m a solo traveller, live in Australia hoping to join friends on this cruise. Fred Olsen wanted £743 deposit, you required £280... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
362 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Southampton Cruise Centre
Hi Gwenda,
Thank you so much for your feedback - it means a lot!
We’re so glad Heather could provide the excellent service we pride ourselves on.
Kind regards,
Southampton Cruise Centre
Straight forward and easy booking.
17 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi David,
Thank you for taking the time to leave us a 5-star review.
We really appreciate your support and are pleased to have helped with your holiday plans.
Have a fantastic cruise, and we hope to see you again for the next one!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi David,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Communication was great excellent…
Communication was great excellent manner from cruise operator
16 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mr Evans,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Alec,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and helpful. We look forward to welcoming you onboard your next cruise adventure soon!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Mrs Brant,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Easy to book our cruise with online
Easy to book our cruise with online. Our first time booking with Southampton Cruise Centre and doubt it will be our last
16 de junio de 2026
Respuesta de Southampton Cruise Centre
Hi Anne,
Thank you for taking the time to share your experience. Your kind feedback about our booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Very helpfull nothing's to much trouble
14 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Kevin,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and stress free. Wishing you a fantastic voyage ahead!
Kind regards,
Southampton Cruise Centre
Display more info about the room booking process and…
Display more info about the room and maybe show the cruise plan at your website
14 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Omar,
Thank you so much for taking the time to leave us a review! We really appreciate your feedback and will make sure your comments about including more room information and making the cruise itinerary clearer on our website are passed on to the team.
Kind regards,
Southampton Cruise Centre
Excellent customer service.
Very good customer service and all need to know was explained to me.
14 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Olu,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
easy to navigate
Using the website was so easy to navigate around. Everything was clearly laid out and not as stressful to manage my booking as some sites have been in the past. I'll be using this more often.
9 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Deborah,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and stress free. Wishing you a fantastic voyage ahead!
Kind regards,
Southampton Cruise Centre
Very easy to book our cruise
Very easy to book our cruise, really helpful, would definitely book with them again
13 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Roland,
Thank you so much for your lovely review. It’s fantastic to hear that you had such a positive experience, and we’re really pleased we could help with your cruise plans.
Kind regards,
Southampton Cruise Centre
The screen was missing on booking
The screen was missing on booking, so I had to find a number to recognise your booking to finish. Had to call to get the FO booking ref over to Fred Olsen to enter passport details, etc.All very complex .Needed 6 calls , Wish I had booked with FO.
13 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Ron,
Thank you for your feedback.
We’re sorry to hear you found the process frustrating. While many of our customers complete their bookings and cruise line requirements online without difficulty, we appreciate that sometimes additional help is needed.
That’s why we have a dedicated team available by phone to assist both before and after booking, and we’re pleased our team was able to help you with the information you needed.
We take great pride in the support we provide and are always happy to help whenever our customers need us.
We hope you now have everything you need to have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
All our questions answered!
My family has particular needs on a cruise and Carolyn went to exceptional lengths to get the right cruise and stateroom that would suit our requirements.
Phones were answered promptly and Carolyn always returned my call. Our first time using Southampton Cruise Centre and will certainly use them again.
7 de agosto de 2026
Respuesta de Southampton Cruise Centre
Thank you so much for your feedback - it means a lot! We’re so glad Carolyn could provide the excellent service we pride ourselves on.
i struggled to fill in this online…
i struggled to fill in this online Stuff over my head as i am 88, but LEE took the time to talk us through it all
7 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Harold,
Thank you for your wonderful review.
We'll make sure Lee sees your kind comments. We're always here at the end of the phone if you need a helping hand, so please never hesitate to give us a call.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Doreen,
Thank you for your lovely review.
Jenny will be so pleased to see your kind words. We'll make sure she sees them!
Wishing you a wonderful holiday and plenty of happy memories along the way.
Kind regards,
Southampton Cruise Centre
Very good and quick service
Very good and quick service.
Helpful in finding best deal.
12 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Anthony,
Thank you for taking the time to leave us a 5-star review.
We really appreciate your support and are pleased to have helped with your holiday plans.
Have a fantastic cruise, and we hope to see you again for the next one!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Mark,
Thanks so much for your review and the 5 stars!
We really appreciate your business and hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Rebecca was so lovely xx
12 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mark,
Thank you for the 5 stars!
We'll make sure Rebecca sees your lovely comment. We're lucky to have her as part of the team.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Helpful and knowledgeable agent…
Helpful and knowledgeable agent (Caroline). Straightforward and quick.
12 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi John,
Thank you for your lovely review.
It's great to receive feedback like this, and we really appreciate you taking the time to share your experience.
We hope you have a wonderful cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.