Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más
La empresa ha respondido
We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver más
La empresa ha respondido
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
365 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Through my concern I am writing this to…
Through my concern I am writing this to give my experience about very first time. I’ve booked a cruise online it was seamless no problem. It was the guy who spoke to Lee as the top guy top man anything answer questions with answers practical truthful honestly I spoke to him in the morning. Two hours later. I’m paying for my cruise excellent would do it again. Will do well done Southampton cruise Centre Big tap on the back the girls as good as a booking on my all day, I will be back thank you, Glen Cockbill.
7 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Glen,
What a fantastic review - thank you!
We'll make sure Lee sees your comments. We're sure the "top guy, top man" will enjoy reading them!
It's brilliant to know we'll be welcoming you back again. Have an amazing cruise and enjoy every minute.
Kind regards,
Southampton Cruise Centre
service knowledge and availability
6 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mike,
Many thanks for the 5 stars!
It's great to have your support and we hope you have a brilliant cruise.
We're here whenever you need us.
Kind regards,
Southampton Cruise Centre
Excellent service
Jackie Bumby was very helpful and efficient, and gave excellent service. Also a very competitive price. Paperwork is so easy to understand too.
31 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for such a fantastic review.
Jackie will be thrilled to see your lovely comments. We're very lucky to have her as part of our team!
We really appreciate your support and hope you have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Booked by phone
Booked by phone. Rebecca very very helpful and procedure went very smoothly and efficient and helpful
Thank you
6 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mr Dobbs,
Thank you so much for your review.
I'll be sure to let Rebecca know you've taken the time to leave such lovely feedback.
Enjoy your cruise, and thank you again for your support.
Kind regards,
Southampton Cruise Centre
Last minute booking
Wanted a holiday at the spur of the moment due to commitments else where. Phoned them, discussed options which were limited due to time constraints. Managed to book a cruise very close to what we wanted and sailing in two weeks time. Excellent service from Carolyn at the Southampton Cruise Centre.
6 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Gary,
Thank you for your fantastic review.
Carolyn will be delighted to read your comments, and we really appreciate you taking the time to share your experience.
We hope you have an amazing cruise, and if you need anything before you set sail, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Mark,
Thank you for your review.
We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Charlotte
Charlotte was first class in taking us through the process with all of the available add on's
5 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Richard,
Thank you for your lovely review.
It's always a pleasure to receive feedback like that, and we'll make sure Charlotte sees your kind words.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Peter,
Thank you for your lovely review.
We're so pleased you chose Southampton Cruise Centre for your holiday and really appreciate your support.
Have a fantastic cruise, and we hope to welcome you back again in the future.
Kind regards,
Southampton Cruise Centre
VERY EASY EXPERIENCE not the first I…
VERY EASY EXPERIENCE not the first I have used Southampton Cruise Center Really helpful
5 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Graham,
Thank you for your lovely review.
It's always a pleasure to welcome you back, and we really appreciate your continued support.
We hope you have another fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Amy was very helpful and steered us in…
Amy was very helpful and steered us in the right direction, regarding our upcoming cruise. She rang us back within 20 minutes with all the details, and answered all our questions politely and friendly.
5 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi David,
Thank you for your wonderful review.
Amy will be delighted to read your kind comments, and we really appreciate you taking the time to share your experience.
We hope you have a fantastic cruise, and if you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Lee was a great help selecting my cruise
5 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Mrs Newman,
Thank you for your lovely review.
Lee will be delighted to know you took the time to share your feedback.
We hope you have a wonderful cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Carolyn was such a friendly lovely lady…
Carolyn was such a friendly lovely lady , that put us at ease on our first cruise , thank you , so helpful
4 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Linda,
Thank you for your lovely review.
Carolyn will be delighted to read your kind words. We're so pleased you chose Southampton Cruise Centre for your first cruise.
We hope you have an amazing holiday and that it's the first of many wonderful cruises.
Kind regards,
Southampton Cruise Centre
Lovely friendly advice and ease of booking
So much easier to talk to someone friendly and knowledgeable, rather than trawl through websites for hours on end.
They were able to answer ALL of my queries and offer personal advice.
4 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Clare,
Thank you for your wonderful review.
We're so pleased you enjoyed the personal service our team provides, and we really appreciate you taking the time to share your experience.
We hope you have a fantastic holiday, and remember we're only a phone call or email away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
I am a full time wheelchair user
I am a full time wheelchair user and needed an accessible holiday, I found that they where extremely helpful and assisted me with the booking and medical requirements
I would certainly recommend the services
30 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Chris,
Thank you for your wonderful review.
We're delighted we could help you find the right holiday, and we really appreciate your recommendation.
We hope you have a fantastic cruise, and if you need anything at all before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
very helpfull and friendly
29 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your kind review.
We really appreciate your support and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
We’ve booked with Jenny Jones several…
We’ve booked with Jenny Jones several times now, and she’s always brilliant. She takes the time to explain all the options and never rushes us, even when my husband and family change their minds. I’d happily recommend Southampton Cruise Centre to anyone.
1 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Diane,
Thank you so much for your continued support and for leaving such a wonderful review.
Jenny will be delighted to read your kind words, and we really appreciate your recommendation.
We hope you have another fantastic cruise, and we look forward to helping you and your family again in the future.
Kind regards,
Southampton Cruise Centre
Good price and superb customer service
Amy Hession was super patient and really helpful when booking my cruise. She was able to tailor the booking to exactly what I needed and the total cost was reasonable too.
Thoroughly recommended!
1 de agosto de 2026
Respuesta de Southampton Cruise Centre
Hi Rachel,
Thank you for your wonderful review.
Amy will be delighted to read your kind comments, and we really appreciate your recommendation.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Fantastic Customer Service
Made a mistake on my booking (totally my fault as I booked online). Contacted Southampton cruise centre and they sorted it out immediately. Great customer service.
30 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Lisa,
Thank you for your wonderful review.
We're so pleased we could get everything sorted for you. Whether you book online or over the phone, our team is always here if you need us before or after your booking.
We hope you have a fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Usual excellent service from Jenny
Usual excellent service from Jenny. Many thanks for making everything so easy
31 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your lovely review.
Jenny will be delighted to read your kind words.
We hope you have another fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Unrivaled Service Excellence from Carolyn Markey
I worked with Carolyn Markey, and could not possibly express in words, the grace, persistence, and competence of her service. We had a difficult time finding affordable space on a cruise. She made it happen, and is the consummate professional.
30 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Regina,
Thank you for such a wonderful review.
We'll make sure Carolyn sees your lovely comments. Receiving feedback like this means a great deal to our team.
We hope you have a fantastic holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.