Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Ver más
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Consulta las opiniones de los clientes
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más
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We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver más
La empresa ha respondido
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
366 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Unrivaled Service Excellence from Carolyn Markey
I worked with Carolyn Markey, and could not possibly express in words, the grace, persistence, and competence of her service. We had a difficult time finding affordable space on a cruise. She made it happen, and is the consummate professional.
30 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Regina,
Thank you for such a wonderful review.
We'll make sure Carolyn sees your lovely comments. Receiving feedback like this means a great deal to our team.
We hope you have a fantastic holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Sam was really helpful in finding out…
Sam was really helpful in finding out what we wanted & took her time to explain everything.
29 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Helen,
Many thanks for your kind review.
Feedback like this really does mean a lot to our team, and Sam will be delighted to read your comments.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Queen victoria cruises
Each time we have enquired regarding a cruise Sam has been excellent throughout. Guiding us pensioners all the way for a fabulous holiday. Always on ty end of a phone if we needed help.
27 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Glenys,
Many thanks for taking the time to leave such a lovely review.
We'll be sure to share your comments with Sam. Your continued support really does mean a great deal to everyone here.
Wishing you a wonderful cruise aboard Queen Victoria.
Kind regards,
Southampton Cruise Centre
My first cruise
It has been so easy to book my first cruise. Every thing is explained at every step in an easy and concise way. The follow up emails are also very explanatory. Excellent for first time cruisers.
28 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Christina,
Thank you for choosing Southampton Cruise Centre and for your wonderful review.
We hope the cruise is everything you're hoping for and the first of many. Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
We have never been disappointed with…
We have never been disappointed with cruise village/Southampton cruise centre
Always come up trumps with service. Thanks particularly go to Diane Ware for her dedication and friendship over many years.
23 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Harry,
Thank you so much for your continued support over the years and for leaving such a wonderful review.
Diane will be delighted to know how much her dedication has meant to you. We'll make sure she sees your kind words.
We hope you have another fantastic cruise.
Kind regards,
Southampton Cruise Centre
Great service
Call was answered almost immediately.
We received helpful advice on the ship of our choice, from the friendly call handler. Great service.
Would definitely recommend.
28 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Anne-Marie,
Thank you so much for your lovely review.
We really appreciate you taking the time to share your experience with us. Your recommendation means a great deal to everyone at Southampton Cruise Centre.
We hope you have a wonderful holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Mr Burks,
Thank you for your continued support and for taking the time to leave us a review.
Wishing you another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
I Booked a cruise with Southampton…
I Booked a cruise with Southampton Cruise Centre.
The call goes through to the Village Travel Group in Blackpool. I was lucky enough to get Becky, who was absolutely fantastic. Nothing was too much trouble, she was so helpful and lovely to deal with. I had to make changes, which she made straight away and without any fuss.
It made the experience of booking a cruise so much nicer. Many thanks, much appreciated.
27 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi David,
Thank you for such a wonderful review.
Becky will be so pleased to read your kind words. It's always lovely to hear when one of our team has made such a positive impression.
We really appreciate you taking the time to share your experience and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Sue was very helpful above and beyond…
Sue was very helpful above and beyond lots of patience and dealt with me changing requests as I went along she was very professional
27 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Richard,
Many thanks for your wonderful review.
It's always a pleasure to receive feedback like this, and I'm sure Sue will really appreciate your kind words.
Have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Easy booking online
27 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Ulfin.
It's great to hear you found the booking process easy.
Wishing you a wonderful cruise and we're here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Jenny was so helpful
Jenny was great, so helpful, patient and was able to answer all our questions
26 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Sarah,
Thank you for your kind words.
Jenny will be so pleased to read your review. I'll make sure she sees it.
Wishing you a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Amy was lovely ty helped book our…
Amy was lovely ty helped book our cruise for next year sorted everythingvout for us
25 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Amy. She'll be delighted to read them.
Thank you for choosing Southampton Cruise Centre. We hope you have a wonderful cruise next year.
Kind regards,
Southampton Cruise Centre
Jenny was very helpful and was quick to…
Jenny was very helpful and was quick to sort out the cruise
25 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Jenny. She'll really appreciate your feedback.
We hope you have a fantastic cruise, and thank you for choosing Southampton Cruise Centre.
Kind regards,
Southampton Cruise Centre
Very helpfull attendant
Very helpfull attendant. Quick reply’s and booking thank you
25 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Janet,
Thank you for your lovely review.
We really appreciate you taking the time to share your feedback and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Swift response to my call
Swift response to my call. Important business is long standing and personal touch.
Found all additional past cruise history for me. Good prices.
25 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Hayley,
Thank you for your lovely review.
We really appreciate your continued support and are grateful you've chosen Southampton Cruise Centre for your holidays.
We hope you have a fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Just booked another cruise with Diane
Just booked another cruise with Diane. She is so helpful and friendly, nothing is too much trouble. Fantastic service.
17 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Keren,
Thank you so much for your continued support and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to Diane. She'll be delighted to read them.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi June,
Thank you for your review.
We really appreciate you choosing Southampton Cruise Centre and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Queen Anne cruise booking. A huge thank you to Lindsay for making…
A huge thank you to Lindsay for making our cruise booking into a treasured experience. We cannot wait to book another cruise with her. It gave us an uplift for the rest of the day. 5 star service. 👏👏👏👏👏
23 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Chrysta,
Thank you so much for your wonderful review!
We'll make sure your lovely comments are passed on.
We really appreciate your support and can't wait to help you plan your next cruise. Until then, we hope you have an amazing time on Queen Anne.
Kind regards,
Southampton Cruise Centre
all round a great experience
all round a great experience, no holdup's a really good cruise.
23 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Corrine,
Thank you for your review.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate you taking the time to share your feedback.
Kind regards,
Southampton Cruise Centre
Excellent service Sam who we spoke to…
Excellent service Sam who we spoke to was so polite professional very helpful
21 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Linda,
Many thanks for your fantastic review.
It's always a pleasure to receive feedback like this, and we'll be sure to share your comments with Sam.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
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