Having fallen off riding a nearby section of the TET and bending my footrest I called South Downs Motorcycles to see if they could help. They offered to have one of their technicians have a look and... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought a bike from South Downs Cycles and was very pleased with the service. Before ordering, I spoke with Martin, the owner, who was friendly and gave helpful advice. After I placed the orde... Ver más
La empresa ha respondido
I have used South Downs bikes a number of times from buying riding gear to having full bikes built up. They have an Incredibly hard working team. Going above and beyond for me on more than 1 occasion... Ver más
La empresa ha respondido
A big thank you to Andy at the Storrington branch. My free hub was well and truly knackered, creaking when riding forward and kicking back when trying to freewheel. Sadly I can't replace the free hub... Ver más
Información sobre la empresa
Escrito por la empresa
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
Información de contacto
West Street 28, RH20 4EE, Storrington, Reino Unido
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
4,7
Excelente
196 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very reliable,refunded as product not…
Very reliable,refunded as product not available.
12 de octubre de 2025
Respuesta de South Downs Bikes
Thanks for your understanding. We’re glad we could resolve things quickly with a refund, and we appreciate you taking the time to leave a review
Good prompt service.
13 de octubre de 2025
Respuesta de South Downs Bikes
Really appreciate your review! Great to know the order process was straightforward and your items were dispatched quickly – thanks for choosing us
Great deal and delivered by the shop…
Great deal and delivered by the shop not a courier.
8 de octubre de 2025
Respuesta de South Downs Bikes
Thank you for your review. We’re pleased to hear you were happy with the great deal and our personal delivery service. We really appreciate your support!
Outstanding Customer Service
Outstanding customer service over and beyond my expectation. I ordered a bike online including delivery abd expected it to arrive in a box with a courier, what I actually received was my bike all set up for me including setting the rear shocks, putting the pedals on and ready to ride hand delivered with a smile and friendly knowledgeable conversation. Not only that the bike is fab and was a great price tltoo.
8 de octubre de 2025
Respuesta de South Downs Bikes
Thank you for your kind words. We’re delighted to hear that our team exceeded your expectations and that your new bike arrived fully set up and ready to ride. Providing exceptional service and value is always our goal.
Excellent Service and fantastic delivery - all above and beyond!
Martin and the team at South Downs Bikes provided excellent service. I ordered a Cube bike from them and they arranged specialist delivery to me in the north west (Cheshire) for no additional charge! The bike was delivered by an expert mechanic who carefully removed it from his specially equipped van and re-fitted the front wheel (which was removed only to allow secure transport). The team at SDB had done a great job of setting up the bike for me and we only had to adjust the saddle height before I was able to ride. Superb value, excellent service - can't say any more but highly recommended!
26 de septiembre de 2025
Respuesta de South Downs Bikes
Thank you so much for your fantastic review! We're thrilled to hear you’re happy with your new Cube bike and that Martin and the team could make the delivery and setup process so smooth. We always aim to go the extra mile for our customers — even when it’s quite a few miles away!
Price was competitive and the item was…
Price was competitive and the item was promptly delivered
24 de septiembre de 2025
Respuesta de South Downs Bikes
Thanks for the feedback! We’re glad you found our prices competitive and your order arrived promptly – enjoy your purchase!
Respuesta de South Downs Bikes
Really appreciate your review! Great to know the order process was straightforward and your items were dispatched quickly – thanks for choosing us
great customer service from the team
great customer service from the team, good communications and quick responses
12 de septiembre de 2025
Respuesta de South Downs Bikes
Thank you for your kind words! We’re really pleased the team’s service and communication made a difference – always happy to help
Quick n easy to deal with at very…
Quick n easy to deal with at very reasonable prices too
21 de septiembre de 2025
Respuesta de South Downs Bikes
Thanks for the review! Great to hear you found everything quick, easy, and good value – we really appreciate your support
Excellent price and first class service.
18 de septiembre de 2025
Respuesta de South Downs Bikes
Thanks for the great feedback! We’re delighted you found both the price and service spot on – enjoy your new gear and we hope to see you again soon
Great service and prompt delivery
Great service and prompt delivery. I did ask for advice prior to my purchase to which the guys at South Downs respond promptly...will use again
6 de septiembre de 2025
Respuesta de South Downs Bikes
Really appreciate your feedback! It’s great to know our advice helped and that your order arrived promptly. Thanks for choosing South Down Bikes – we’ll be ready to help again whenever you need us
Respuesta de South Downs Bikes
Thanks for the review! We know how important it is to get back out on the bike quickly, so we’re glad we could get your order dispatched the same day. Happy riding!
Friendly staff who genuinely care about…
Friendly staff who genuinely care about their customers. They take the time to give clear guidance and support, helping you make the right choices when it comes to finding the best kit for your needs. Great service all round!
16 de septiembre de 2025
Opinión espontánea
Respuesta de South Downs Bikes
Thank you so much for your kind words! We’re really pleased to hear you felt supported and well looked after. Helping riders find the right kit is what we’re all about – enjoy the rides, and we hope to see you again soon!
Having hunted for the correct computer mount
Having hunted for the correct bike computer mount on several suppliers websites, several sent the wrong one. South Down Bikes hit the mark with the correct description on their website, and prompt delivery. Thanks team.
11 de septiembre de 2025
Opinión espontánea
Respuesta de South Downs Bikes
Thank you for your feedback! We’re delighted we could help you find the right computer mount and get it to you quickly. It’s great to hear our website descriptions and service made the difference. We really appreciate your support and hope your rides are smoother than ever!
I bike shop where no question is a…
I bike shop where no question is a silly one and above all where your needs of a biker are considered when selecting one from the great selection of quality bikes on offer.
29 de agosto de 2025
Opinión espontánea
Respuesta de South Downs Bikes
Thanks so much for your kind words! We’re glad you felt supported and found the perfect bike. At South Downs Bikes, no question is ever silly, we’re always here to help every rider:)
Respuesta de South Downs Bikes
Hi Petrina,
Thank you so much for your kind words! We’re delighted to hear you were happy with the service and your new item. Enjoy the ride, and we hope to see you again soon at South Downs Bikes. 🚴♀️
— The South Downs Bikes Team
Respuesta de South Downs Bikes
Hi there,
Thanks for your review! We’re glad to hear your order process was smooth and that your item arrived quickly. We look forward to helping you again soon.
— The South Downs Bikes Team
Don’t ask me to review an order I’ve not received!
How can I give a review my order never turned up and south down bikes haven’t responded to me.
20 de julio de 2025
Respuesta de South Downs Bikes
Hi Callum
Sorry for the trouble earlier — we’re glad our team was able to resolve this with you. Thanks for your patience.
South Downs Bikes Team
Excellent knowledgeable service
9 de julio de 2025
Respuesta de South Downs Bikes
Hi there
Thank you for your kind words! We’re so pleased you found our service helpful and knowledgeable. We look forward to seeing you again soon.
South Downs Bikes Team
USE stem
Very competitive price (cheapest I could find) and very quickly delivered, website easy to use too.
2 de julio de 2025
Respuesta de South Downs Bikes
Hi William
Thank you for the great feedback! We’re glad you found our prices competitive, the website easy to use, and your order arrived quickly. Enjoy your new stem, and we hope to see you again soon.
South Downs Bikes Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.