Southend Airport Car Park Opiniones 

242
•
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I booked parking in advance in the premium car park. Was reasonably priced and right outside the terminal. But the reason for this positive review is our flight was cancelled home and this meant ou... Ver más

Valorada con 1 estrellas sobre 5

I prepaid for drop-off parking approximately two hours or so before I used the service. This was on May 31st. Approximately 6 weeks after that, I received a final demand for £100 for non-payment of... Ver más

Valorada con 1 estrellas sobre 5

I would suggest thinking very carefully before using Southend Airport Car Parks. In the event of flight delays and exiting the car park after the prebooked time it is likely you will not be able to un... Ver más

Valorada con 1 estrellas sobre 5

My complaint was made NEXT DAY. Purple Parking state: "You actually made the complaint 5 days after you collected your car (not the next day as you mentioned)." This is not correct, the complaint w... Ver más

Información sobre la empresa

  1. Parking

Información proporcionada por diversas fuentes externas

SACP is the longest serving car park for Southend Airport. We are also the only off-site car park at Southend that holds the Park Mark award accredited by Essex Police. We take pride in the Park & Ride and Meet & Greet services we offer and will do our utmost to make sure every one of our customers is highly satisfied with our service. We believe that a Happy customer is a repeat customer. We offer a convenient Park and Ride service that is the shortest for a Southend Airport car park, being a 3 - 4 minute transfer mini-bus ride to the main terminal doors, and our mini-buses leave when you want to, so no waiting around. Also to save even more time we offer a Meet and Greet service that is second to none. Have your car waiting for you as you walk out of the terminal and be off home quicker than if you used Southend Airports own onsite Car Park.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

242 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(242)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

good sevice

easy and quick to deliver and collect car at airport i like that they make note of mileage and go around the car and report any marks or damage to you before they take your car from you very professional service

7 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very good service

Met by a friendly member of staff who took us to the airport to commence our flight, explained how to contact them on our return to arrange for us to be transported to collect our car. East pick up on our return, great service throughout.

4 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and easy

Got there at 4 30 in the morning an someone took us straight away no waiting around. Wn we came back someone was there waiting to pick us up even tho our flight was late so I would def recommend to anyone!

3 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service.

I didn't expect much for this price but I was really surprised with the quality of service. I will use this car park again in future.

22 de septiembre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Previous experience excellent but little hiccup on last trip!

This is the 3rd/4th time of using SACP and previous experience went without hitch but this time the driver arrived promptly but with the wrong car! In itself that was not a problem because we were taken to the depot and the cars were switched - the problem was that it was 11.15 pm and we had a one hour drive. It delayed us 45 mins at the wrong time of day!! Also it was going to be valeted but that was also booked to the wrong car.
The driver was very apologetic and we have a discount for the next time we book - which I am sure we will as it is a very convenient service.

20 de septiembre de 2013
Opinión espontánea
Logotipo de Southend Airport Car Park

Respuesta de Southend Airport Car Park

Dear Mr Hill, We are very sorry about what happened. We understand at that time of night you just want to get in your car and on your way home. I have spoke to all staff involved and it seems that a new member of staff had put your keys on the wrong key tag meaning we thought we had bought the correct car to you on the day you came home. I have made the member of staff aware of what happened and we have come up with a new procedure to make sure this wont happen again. Again we are extremely sorry.

Valorada con 5 estrellas sobre 5

Fantastic service

More prominent signs would help but the staff were really friendly and helpful. Great service and we only had to wait a minute to be picked up when we returned. Our car was parked ready to go.

10 de septiembre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

A much calmer travel experience.

In contrast to our usual experience at Stansted, flying out of Southend was relatively stress - free. Using the parking service to arrive by mini-bus was efficient and the staff at Southend were courteous and helpful. Grabbing a snack was easy . Aer Lingus was more costly than Mr. O'Leary,s outfit but far more relaxed and convenient with a larger luggage allowance and a very fast baggage reclaim. I recommend it.

9 de septiembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Southend Airport - the best gateway tro Europe

Best airport experience I have had, and I have travelled a lot (at least 20 times a year on business/holiday) from various UK and international airports. Very good facilities, all very well and conveniently situated, with MINIMAL walking. I used the valet parking, Business lounge and duty free shop. All provided excellent service. Will always choose Southend Airport if flights are available from it.

7 de septiembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Woohoo baby!

Great airport clearly labelled with friendly staff. A smooth and enjoyable experience

6 de septiembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Your Car in Safe Hands Wit hno Worries

They were very polite and were awaiting our arrival, parked car in drop of space and we were whizzed straight to the airport no hanging around at all and on our returned we telephoned them and by the time we crossed the road they were entering the car park, we had a bit of a wait to get out of the car park but that was not their fault.

Returned to collect car still in the same condition we left it and parked ready for us to exit easily. we will be using them again next time we fly from Southend airport

Well Done

6 de septiembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worked perfectly

Would use again great value and picked us up from airport without a wait . Much cheaper than Southend airport car park

6 de septiembre de 2013
Opinión espontánea
Valorada con 2 estrellas sobre 5

The service has gone down hill since I used it last year

This is the second occasion that I have used Southend Airport Valet Park, last year the service was brilliant and they lived up to all their promises, they were waiting for me on departure and arrival. However, when I used the service again in August this year all went well on departure but I had to wait 45 minutes and call them 3 times before my car was returned. To cap it all, the attitude seemed to be don't blame us, several flights arrived at the same time!

6 de septiembre de 2013
Opinión espontánea
Logotipo de Southend Airport Car Park

Respuesta de Southend Airport Car Park

Dear Mr McCormack, I am looking in to this matter for you. Customers should never have to wait 45 minutes for their car to be returned to them and I will be speaking to the staff on duty that day to find out why it took so long. Even if flights did land at the same time this shouldn't of effected the time it took us to get your car back to you. I can assure you though that this wont happen again and if you would like to book with us again i can arrange for a discount to be added to your booking. Apologises once again. SACP

Valorada con 5 estrellas sobre 5

Handy, polite & friendly

I have used other services nearby for Southend Airport, but felt they were a distance away. These are just round the corner. Really good staff, clean mini-bus & nothing too much trouble. I will definately use these again. Thankyou.

6 de septiembre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fab airport

So convienient quick and easy to check in. Could do with more eateries as food provided wasn't very nice and no choice. Also departure area a quite cramped. Great staff though.

6 de septiembre de 2013
Opinión espontánea

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