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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought a washing machine hose 6m in length conected it up to machine next day noticed a dripping noise looked at the back of machine and water on floor soaking up into my new kitchen units just fi... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service and very prompt response when I had an issue. Wish more companies were like this one. Would highly recommend this company. Thank you

Valorada con 1 estrellas sobre 5

Ordered £79 replacement battery for cordless hoover from this company on Amazon. Battery lasted for 10 mins before draining out. Failed to recharge up. Returned item (paid for postage from my own... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Perhaps the poor reviewers had bad luck? We found Spares2go excellent - helpful, quick to respond and asked sensible questions to ensure they supplied the correct products. Why not 5 stars? Because... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos

Información proporcionada por diversas fuentes externas

Spares and Spare Parts for Domestic Electrical Appliances - Find your part


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

200 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 28% de las opiniones negativas

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2,9

Todas las opiniones

(200)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

burco controller

Bought a part which was delivered within few days , I requested a installation diagram which came within minutes , after explaining the newer part is slightly different with more features Des sent me very straight forward diagram and part installed in seconds . Top service

15 de diciembre de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Hi again Deklan

Many thanks for your kind words - much appreciated.

Des

Valorada con 5 estrellas sobre 5

Briiliant service helping to source a part that isn't available.

I wanted a replacement switch for a Dualit kettle. Des in Spares2go offered to try and source one if I could send him a photo.

It turned out that the kettle doesn't have a switch part as such, but a spiders-web-like plastic assembly. Des's reply was to say that he had contacted Dualit on my dehalf and they asked him to tell me to send in the kettle. Which I am about to do.

Brilliant service. Thanks.

22 de noviembre de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Thank you John - most kind.
I hope you have a good result from Dualit!

Des

Valorada con 5 estrellas sobre 5

Filter holder for my Dualit kettle

Filter holder for my Dualit kettle had broken, kettle otherwise perfect and new kettle expensive. Spares2go was the only place I could find to get a replacement. Very reasonably priced at £6.56 with free P&P.
Easy online ordering and company kept me informed of order progress. Delivered within a few days as promised, and with free filter thrown in.
Kettle now good as new at a fraction of the price of replacement. Can’t fault Spares2go. Excellent.

17 de noviembre de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Thank you so much for your positive review Dr.King - much appreciated.

Des
Customer Services Manager
Spares2go

Valorada con 5 estrellas sobre 5

Dualit kettle filter

Bought the filter holder for my Dualit kettle and they realised I hadn't ordered the filter to go inside....they sent if for free! Amazing company and service, fast delivery too!

30 de octubre de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Thank you very much Mrs.Upton - your review is really appreciated.
Don't forget, if you need anything else we are here to help.

Des
Customer Services Manager
Spares2go

Valorada con 5 estrellas sobre 5

First Class Customer Service

I use Spares2go site for all household appliance parts.
However there was an issue with my most recent order, a Heating Element for a Dimplex Storage Heater.
Not sure IF my heater is faulty or the element was faulty, I contacted the Company & without delay got a reply from Des the Customer Services Manager.
As a gesture of goodwill they are sending me a free-of-charge replacement.
You can't expect better service than that!

18 de octubre de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Thank you Elizabeth - most kind!

Des

Valorada con 5 estrellas sobre 5

Many thanks for your excellent service…

Many thanks for your excellent service with reference to the balloon whisk.
Received the whisk in good order after waiting for a couple of weeks,
Customer Services were on the ball with communications regularly
Again thanks
George

23 de agosto de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Hello again George
Many thanks for this - really appreciate this a great deal!

Des

Valorada con 5 estrellas sobre 5

Amazing customer service team

Amazing customer service team. The part, a Dualit filter, arrived promptly but didn’t fit. They followed up the problem with Dualit. When it couldn’t be resolved agreed to replace filter + new holder free of charge. Without being asked. Exemplary service indeed.

18 de agosto de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Many thanks - you are so kind.

Des

Valorada con 5 estrellas sobre 5

An excellent company to buy from.

Very prompt response to my enquiry and extremely helpful in arranging fast delivery for an urgent cooker part.

13 de agosto de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Thanks again Jack

Des

Valorada con 5 estrellas sobre 5

Perfect fit!

I spent hours online trying to find a replacement bowl for my old Moulinex 890 food processor. I love this processor! After ordering one from a different company that was too small, I found spares2go that described the bowl with the measurements of 18cm at top and 17cm at the bottom. This was my bowl’s measurements so I crossed my fingers and ordered. It took a few weeks to get to the US but it arrived in perfect condition and a perfect fit. Excellent!!

19 de julio de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Hi Kathy

Thank you VERY much for your lovely review - much appreciated!

If there is ever anything else you need, please contact me directly.

Best wishes

Des
Customer Services Manager
Spares2go

Valorada con 5 estrellas sobre 5

My Electrolux cleaner is so most 40…

My Electrolux cleaner is so most 40 years old, so i had great difficulty in finding a replacement belt until I contacted spares2go. Within a month they found exactly what I wanted. Would highly recommend this company

4 de abril de 2019
Opinión espontánea
Logotipo de Spares2go

Respuesta de Spares2go

Hi again

Many thanks for your positive review - much appreciated.
If you need anything else I will be very glad to help.

Des
Customer Services Manager
Spares2go

Valorada con 5 estrellas sobre 5

Need a new oven door seal ?

Needed a new oven door seal, went to their website with my model number and it gave me a couple of options, i chose one order and paid, I got a receipt for my order, notification of it being despatched and it arrived 24 hours BEFORE I was expecting it.
Offered up and fitted perfectly.
Information, service, delivery, what more can you ask ?

Thank you Spares2go

3 de enero de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Prompt service

I would like to thank you for your amazing service. My order arrived on Saturday but unfortunately the box had been opened and the part was missing. I emailed straight away and received a very apologetic email stating another item would be sent. I received another part 2 days later and I now have a working vacuum. Keep up the good work Spares2go!!!

28 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company

Excellent service from Spares2go .. They went above and beyond the call of duty to help me.

Would most definitely use again and would recommend them

12 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fully followed thru with my order

Fully followed thru with my order! Ordered a part for an appliance from Spares2go. Could not find this part anywhere in North America. Spares2go found it for me!! It took a couple of months, but they never gave up. Notified me when it shipped from them to me. I had the part within a week of them shipping it to me. Recommend them to others: BE PATIENT if you are looking for a unique, older, or special part for an appliance. They must have scoured the landscape to find this, and then sent it on to me. Appreciate them not giving up until they located the part.

2 de noviembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

They never gave up.

I had used this company a couple of times and they had alway managed to produce the part I required. However this time, their supplier could not supply the part for my mincer, but Spares2go persevered for several months in finally sourcing out the part . I am most grateful for their efforts.

26 de octubre de 2017
Opinión espontánea

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