Sparshatts Group Opiniones 

645
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Viewed a car Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting Received my refund of deposit today Shame I didn't buy a car from there Jim was very... Ver más

Valorada con 5 estrellas sobre 5

We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados

Escrito por la empresa

Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

645 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(645)

48 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

More time and understanding

Got be honest I had mixed feelings about travelling the distance I did to get a car here, after recently purchasing another top marque from a specialist which was a disaster,
Won't mention the salesman's name at Havant , but from start to finish he was like he was dancing on broken glass.Everything was 100mph with him not much customer rapour
Nice enough guy although seemed very pushy.
The car I bought drove home nice and I'm writing this review very early into ownership.
This gentleman seemed matter what he just wanted or needed the sale so just be a bit weary of this
Not enough time to give the car a decent road test as there were only 25 miles in tank after me specifically informing them off the photos and video that it had no fuel. Promised it would be put right , obviously not enough time to put some in. Not impressed with that one bit.
As it happens, the car was as described, but I felt very pushed and hurried.
THIS IS NOT THE WAY TO DO BUSINESS.
I have been in the motor industry for 45yrs never felt like this buying a car, nearly walked away from deal to be honest.
I personally would think again about buying here. Not impressed but car so far fine.

13 de abril de 2024
Valorada con 5 estrellas sobre 5

Car repair

Was dealt with by Steve Pratley who kept us informed throughout the day, was very pleasant and fixed the problem. Wish there were more people as helpful as he was!

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent sales and aftercare service

Bought my car from sparshatts in Southampton last year, great sales service.

Recently had some repair work needed which all came under my warranty, excellent aftercare service, Steve was great, dealt with everything quickly and efficiently, car was back on the road same day.

11 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really happy with car and the service…

Really happy with car and the service offered during the sale.

5 de abril de 2024
Logotipo de Sparshatts Group

Respuesta de Sparshatts Group

Thank you for taking the time to leave some feedback Craig. We are pleased to hear you are happy with the car, and thank you again for your business.

Valorada con 5 estrellas sobre 5

Good service

Nick was very helpful, explaining the purchase without being pushy. The car was well presented, no issues and up to date service. We have had the car a week and we love it.

28 de marzo de 2024
Valorada con 5 estrellas sobre 5

VW caravelle purchase

From my initial inquiry for the vehicle purchased everything explained and no pushy salesman , was treated with respect and professionalism from the salesman, easy transaction and buying experience.
several family members have also purchased vehicles from Sparshatts in the past and had the same experience, I would most defiantly buy from here again and recommend, special shout out to Nick Haysom who ensured my experience went well

28 de marzo de 2024
Valorada con 5 estrellas sobre 5

Nick was amazing

Nick was amazing, I gave him all the extras I was looking for on a car and he found me exactly what I was looking for.
Highly recommend.

19 de marzo de 2024
Valorada con 2 estrellas sobre 5

Poor

Not the best customer service experience I have ever had. Having travelled an hour to view the car, to be told to "go and see it" when explaining we were going to view another car on the same day, is not the response of a motivated sales person. We did in fact end up buying a car from Sparshatts Havant, we barely managed to get home on the petrol given and found the windscreen wiper to be broken. Finally, please clean your customer bathroom, it is a disgrace.

6 de marzo de 2024

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