Stove Fitter's Warehouse Opiniones 

2153
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered a few 30-degree bends that weren't available elsewhere. Everything came well packaged and looks great. Just keep in mind that if you order "matte black" painted vitreous pipe from two diffe... Ver más

Valorada con 5 estrellas sobre 5

Very impressed by this company, great technical advice, user friendly website and somebody at the end of a phone line if you need help,very rare these days!! I made a mistake on the delivery day and a... Ver más

Valorada con 5 estrellas sobre 5

Cannot fault this company. We contacted them both before and after purchase - every time they were really responsive and helpful. That is a rarity with companies these days so it is so refreshing to c... Ver más

Valorada con 5 estrellas sobre 5

From the start of the discussion around the Ivar 5 or 8 to placing the order for the Ivar 5 (wood store version) Julian and his team made everything simple. Went to various vendors but recognize the e... Ver más

Información sobre la empresa

  1. Tienda de estufas a leña
  2. también en la categoría
  3. Servicio de chimeneas
  4. Tienda de hágalo usted mismo
  5. Tienda de hogar a leños

Escrito por la empresa

We are the specialists in wood burning stoves (no gas, electric, oil, bioethanol or fake flame).


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2153)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great choice of stoves with helpful…

Great choice of stoves with helpful buying advice (on their website). Having purchased from the Stove Fitter's Warehouse before I also value their choice of stoves to stock (& the rationale behind this).
Pricing of the stoves is good & competitive.
Delivery was quick & efficient. Thanks!

4 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Stove Fitters review

I recently bought a stove and flue kit from Stove Fitters. The whole experience from initial browsing on the site was top class.

In particular the guides that Julian (the owner) provides were super helpful and are worth their weight in gold.

Highly recommend Stove Fitters as the go to wood burner supplier.

27 de noviembre de 2024
Valorada con 2 estrellas sobre 5

Stove left in the road

The delivery driver left the stove in the road as I wasn’t at home. He had no idea when I was returning, and it’s incredibly heavy to move.

15 de noviembre de 2024
Logotipo de Stove Fitter's Warehouse

Respuesta de Stove Fitter's Warehouse

Sorry to hear this. We do pay a National Courier for a signed-for service and they are not supposed to behave this way. It is very frustrating when delivery companies do not perform as they should. Please accept our apologies. Julian.

Valorada con 5 estrellas sobre 5

First class customer service

Staff could not have been more helpful. Making sure my stove got out to me same day so I had it ready for our fitter. Great product and service. Would highly recommend.

29 de noviembre de 2024
Valorada con 5 estrellas sobre 5

I have given this a 5 star for the…

I have given this a 5 star for the friendly and responsive customer service- we had a couple of glitches as part of the order was not dispatched and this was rectified quickly. Also one of the bolts was missing from our hobbits but the fitters luckily had a replacement

25 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Easy to order vitreous flue pipe

We ordered a few 30-degree bends that weren't available elsewhere. Everything came well packaged and looks great. Just keep in mind that if you order "matte black" painted vitreous pipe from two different companies then they make look completely different. Luckily it didn't matter for us.

18 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Incredibly helpful call with Stove…

Incredibly helpful call with Stove Fitters Warehouse. We had run into an issue with three fireplaces we had bought elsewhere and Stove Fitters Warehouse were great in talking around the subject of installation and proposing solutions. They clearly have many years of experience in the world of stoves.

12 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality products and great service

This was the first time I have fitted a wood burner. The help with design and general advice provided by Raymond and Julian was excellent. The products are of excellent quality which all made the job straight forward even when I encountered the unexpected issue of a joist blocking the path of the flue. The necessary additional items to overcome this were dispatched immediately.

23 de octubre de 2024
Valorada con 5 estrellas sobre 5

Would recommend.

Everything was A1, the ordering, the delivery and the competitive price. The delivery person was accommodating and easy to communicate with. 5 stars without a doubt!

20 de noviembre de 2024
Valorada con 3 estrellas sobre 5

Parts missing

Parts missing, fitter couldn't install,had to come back, over a week later

23 de octubre de 2024
Logotipo de Stove Fitter's Warehouse

Respuesta de Stove Fitter's Warehouse

Sorry to hear this Phil. We do request parts are ordered well ahead of fitters arriving. We strive for perfection of course but human error or unforeseen events catch us every now and then. I hope the install went to plan in the end. Kindest regards, Julian (owner).

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