Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sen... Ver más
La empresa ha respondido
I bought a HM4 shed (sliding door) and overall I'm fairly happy with it. It looks beautiful and assembly was pretty straight forward with good instructions. This was a replacement to an older (10+ yea... Ver más
La empresa ha respondido
I was nervous about organising a replacement garden shed until I spoke with Hazel Snow! She handled all of my questions professionally and sensitively. Despite changing my mind (a few times!) about my... Ver más
La empresa ha respondido
Información sobre la empresa
- Ferretería
- Tienda de materiales para la construcción
- Tienda para la reforma del hogar
- Tienda de muebles de exterior
- Proveedor de cerramientos para patios
- Tienda de insumos para techado
Información proporcionada por diversas fuentes externas
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Información de contacto
4,1
Muy bueno
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic Experience
Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.
16 de julio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your wonderful review! We're delighted to hear that Will was able to assist you and help find a solution to keep your project moving forward. We appreciate you taking the time to share your experience and thank you for choosing Stratco.
Respuesta de Stratco
Thank you for your kind review! We're pleased to hear about your positive experience. We appreciate you taking the time to share your comments.
Excellent service on drop off by Mandy
10 de julio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your wonderful feedback! We're so pleased to hear you received excellent service from Mandy during your delivery. Thanks again for choosing Stratco, and we hope to assist you again in the future!
Mandy free good service and helpful
8 de julio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you so much for your kind feedback. We're delighted to hear that Mandy provided you with great service and was helpful.
Many was a great driver in a very tight…
Many was a great driver in a very tight space.
7 de julio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your kind feedback! We're so pleased to hear Mandy did a great job navigating a tight space and providing excellent service.
Mandy helped to delivery in right…
Mandy helped to delivery in right location. Excellent service. Thanks Mandy.
1 de julio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your wonderful review! We're so pleased to hear that Mandy was helpful in delivering your materials to the right location and provided excellent service. Thanks again for choosing Stratco!
Mandy delievered our materials and was…
Mandy delievered our materials and was really helpful!
30 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for taking the time to leave us a review! We're so pleased to hear that Mandy was really helpful when delivering your materials. Thanks again for choosing Stratco, and we hope to see you again soon!
Poor installation
Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sent by her) they ask to complete checklist and never turn up. They will send a message that they are busy and cannot make it.
27 de marzo de 2026
Opinión espontánea
Respuesta de Stratco
We're sorry to hear about your experience and understand how frustrating this must be. This certainly isn't the level of service we aim to provide. We'd like the opportunity to investigate what's happened and work towards a resolution. Could you please send us an email us at contact@stratco.com.au with your contact details, project address, and any relevant information? Our team will review your concerns and follow up with the appropriate people as soon as possible.
Thank you for bringing this to our attention, and we hope to resolve this for you promptly.
Mandy fantastic customer service
Mandy fantastic customer service, great Man to deal with smiley face🤗
26 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you so much for your wonderful review! We're thrilled to hear that Mandy provided fantastic customer service and was great to deal with. Thanks again for choosing Stratco, and we look forward to seeing you again!
Excellent delivery from Mandy
26 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for taking the time to leave a review! We're delighted to hear you had an excellent delivery experience with Mandy. Thanks again for choosing Stratco!
Helped me move all material up to the…
Helped me move all material up to the job fantastic help
26 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thanks so much for your great feedback! We’re really glad the team could help get all your materials loaded and ready for the job. We appreciate you choosing Stratco Epping and look forward to helping you again in the future.
Driver Many was very good happy and…
Driver Many was very good happy and polite.
Carful with delivered items. Thank Mandy.
24 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your lovely feedback! We're so pleased to hear Mandy provided such great service and handled your delivery with care.
Excellent for Mandy
24 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your feedback! We’re thrilled to hear Mandy provided such excellent service.
Great service from Mandy
24 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your kind words! We’re so glad to hear you had a great experience with Mandy.
Respuesta de Stratco
Thanks for your kind words, Mandy! We’re glad everything was delivered on time and met your expectations
Very good service from Mandy
23 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you for your feedback! We’re so pleased to hear you received very good service from Mandy.
Very helpful customer service
Very helpful customer service. Just took a few days to get the final order in place.
Thanks Linley
16 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you, Linley, for your kind feedback! We’re so glad to hear you found our customer service helpful and appreciate your patience while we finalised your order. It was a pleasure assisting you, and we look forward to helping you again in the future.
Excellent service
Excellent service, on time delivery and Mandy helped me to get delivery up steep driveway. Thanks very much
16 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the service and that everything arrived right on time. We appreciate your feedback and support, thanks again!
Respuesta de Stratco
Thanks so much for your kind words! We’re thrilled to hear you found the service efficient and our driver helpful. Your feedback means a lot to us. We look forward to assisting you again soon!
Fence sheeting and rails great service
Ordered fence sheeting and rails over the phone. Phone staff were super helpful. Decided to pick up the rails separately from Gepps Cross before picking up the sheeting. No problem. Edward who served me even knew about the pickup and cut the rails to fit in my car. Even carried it to my car. Now that's great service.
7 de junio de 2026
Opinión espontánea
Respuesta de Stratco
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience was smooth from start to finish and that our phone team could help make the ordering process easy. Thanks again for taking the time to share your experience, we really appreciate it and look forward to helping you again in the future!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.