Strucsol (A JT Consulting Brand) Opiniones 

124
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Have not used product yet. So unable to review. Easy to order from website however delivery went missing due to address mixup. Quick response from Strucsol regarding the delivery mixup. All resol... Ver más

Valorada con 5 estrellas sobre 5

They have a structual enginneer that you can speak too a really knowledgable chap called Jon i think , someone you can tell really knows his subject! Interested in buildings and where too use theyre... Ver más

Valorada con 5 estrellas sobre 5

The service I received was very good. I also have no doubt that the 2 pack epoxy will repair my wall when the weather cools off. However the product is a problem for me personally. I have dis... Ver más

Valorada con 5 estrellas sobre 5

As a small restauration company, we are often overlooked when it comes to service and attention to detail. My order with free shipment was damaged, with parts lost on the way. We would have missed our... Ver más

Información sobre la empresa

  1. Mercado de materiales para la construcción
  2. Proveedor de materiales para la construcción
  3. Servicio de restauración de edificios
  4. Ingeniero estructural

Escrito por la empresa

At Strucsol we offer competitive pricing for all your building repair needs. Free next day shipping comes as standard across the site (with exceptions for abnormally large and bulky items). We cater to the trade industry and also to DIY customers- with on hand support and advice (free of charge) for all customers via email and phone included. We also offer trade accounts for those who shop for our products regularly who can then unlock bespoke loyalty discounts.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(124)

44 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Resin tube too large for normal guns

When my builder turned up we opened the box of resin and found that the tubes are too for his applicator - he had to make do without the resin - really disappointing - money wasted. Where was the warning for this on your website?

26 de agosto de 2023
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

David,

Really sorry to hear you had this experience. We sell different sized tubes of resin as any builders merchant does- they come in both 300ml and 380ml variants as is standard in the building industry. I feel as though your builder should have advised which resin sizes he needed.

However, you could have contacted us and we would have sorted a replacement for and seen what we could have done for you? From what I can see this review is the first we have heard of your issue. You can contact us on sales@strucsol.com or even call us directly if you prefer: 0116 2375082

Harry @ Strucsol

Valorada con 5 estrellas sobre 5

Great advice from customer service and…

Great advice from customer service and next day delivery. Good product and easy to install

7 de agosto de 2023
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Glad we could help Darren! Give us a shout if you need anything else.

Harry @ Strucsol

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, products as described, v happy.

3 de agosto de 2023
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Glad we could help Daniel! Let us know if you need anything else.

Harry @ Strucsol

Valorada con 5 estrellas sobre 5

Strucsol wall ties

The Strucsol company have a wealth of knowledge and are very happy to share it. Not only did they supply the materials I required for the job, but were extremely helpful in advising me on how to use them. Very professional and quick to respond to queries. Highly recommended them.

10 de noviembre de 2022
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Thank you for this Jackie. Always a pleasure, happy to help. You know where we are if you need anything else in future.

Harry

Valorada con 5 estrellas sobre 5

Truly excellent service

Great service. So quick to respond and took the time to look at photos of the problem and then gave excellent advice. Product received next day. I wish more companies could be like this!

7 de noviembre de 2022
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Glad we could help Anthony! Call us again anytime.

Harry

Valorada con 5 estrellas sobre 5

Excellent support, service and advice.

This was new territory for me and not the kind of repair I have undertaken before so I phoned for some general advice regarding fixing cracks on an internal wall. However, after a long discussion and sending photos of the problems, they put together a package of all the materials required and gave me a plan to not only to fix the cracks but also some suggestions as to why the problems had developed and solutions to prevent reoccurrence.
5 stars is the maximum I can rate but the advice/help alone was worth more.
The products themselves are easy to use and there are plenty of working examples (method statements) on the website.
During installation, I needed to ring to check my understanding of the procedure and again received helpful and concise advice.
I've already re-ordered more mortar, rods and resin to fix newly-discovered problems and feel confident using the products knowing that help is available, if needed.

26 de septiembre de 2022
Opinión espontánea
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Always a pleasure Rob! Happy to help whenever. Hope all is going well with the repairs!

Harry

Valorada con 5 estrellas sobre 5

Great help with technical info

My second order from Strucsol delivered fast, i phoned sales office with a 'how to use product enquiry' and got very helpful in depth info from the gentleman there 5* help

30 de septiembre de 2022
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Glad to be of assistance Anthony, hope it's all going ok. Here if you need us for anything else!

Harry

Valorada con 5 estrellas sobre 5

All great

All great no issues post delivered all on time also.

3 de octubre de 2022
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

Cheers for your custom Mark, let us know if you need anything else.

Harry

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