Sunglasses UK Opiniones 

800
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The bridge of my folding Rayban Wayfarers snapped but looked easy to replace. It's the part most likely to break but weirdly the one spare part the actual brand doesn't provide so I didn't know how ge... Ver más

Valorada con 5 estrellas sobre 5

The staff at Sunglasses UK were faultless. They were very responsive to queries and, a great help after the Royal Mail lost my order. The product itself (a replacement temple screw for my RayBan sungl... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service. Ben was responsive and dealt with both comms and the actual repair very quickly. I am absolutely delighted as I haven't been able to wear my favourite sunglasses for years now due t... Ver más

Valorada con 5 estrellas sobre 5

My Lindbergh frameless glasses needed refurbishing with new grommets / bushes at each arm to frame connection, after discussions with Sunglasses UK I sent my glasses to them. They quickly arranged fo... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol
  2. Óptica

Escrito por la empresa

Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

800 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(800)

87 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic repair to Oakley juliet's.

Really fast turnaround on a special pair of sunglasses that I was hesitant to post. Good communication and clear instructions put my mind at ease.Will definitely use again and recommend to anyone looking for top tier service.

14 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great replacement but doesn't appear genuine

Super fast delivery and the replacement arms fit great to the frames.

However when comparing them to my original ones I was replacing, the design, code/numbers and shape are very subtlety different. The arms are completely straight, so they don't fit securely around the head. The originals have a bend to them. So I don't believe these are genuine Rayban parts.

8 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great service from sunglasses uk

Great service from sunglasses uk
The service was 100%
Sent sunglasses for lenses replacing
They made it easy for the glasses to be sent to them. Quick to reply to e mails and a very big thank you to Ben at Sunglasses uk for all his help. I would highly recommend Sunglasses uk.

5 de agosto de 2024
Valorada con 3 estrellas sobre 5

Expensive spares

£10 for a tiny (2mm) pair of screws is a bit excessive, but they fit and it’s cheaper than a new pair of sunglasses

30 de julio de 2024
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Dear Ben,

Thank you for taking the time to share your feedback with us. We appreciate your honesty and understand your concerns regarding the cost of replacement screws. Our goal is to provide high-quality, durable components that ensure the longevity of your sunglasses, and we source parts that are specifically designed to fit your model perfectly.

While we acknowledge that the price of the screws may seem high, we believe that offering the exact parts needed to keep your sunglasses in top condition is an important service. We're glad to hear that they fit well and that you're satisfied with the result.

If you have any further concerns or need additional assistance, please don't hesitate to let us know. We're here to help and value your continued support.

Best regards,
Ben
Customer Service Team
Sunglasses UK

Valorada con 5 estrellas sobre 5

Great genuine replacement parts for my…

Great genuine replacement parts for my bans and Ben answered my mails genuine site unlike some of the others.

31 de julio de 2024
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Respuesta de Sunglasses UK

Thank you so much for your kind words! We're thrilled to hear that you are satisfied with the replacement parts for your Ray-Bans and that Ben was able to assist you. We pride ourselves on providing genuine products and excellent customer service. Your positive feedback means a lot to us, and we look forward to serving you again in the future.

Valorada con 2 estrellas sobre 5

None fitting spares

Ordered Ray Ban tips for my sunglasses arms and gave specific model part number as requested. Tips took over a week to arrive and don’t fits properly. My arms have a rectangular profile on arm, tips had very small round profile. I assume they are generic tips and not Ray Ban specific as the website lead me to believe. I have made them fit best I can by heating end of tips.

30 de julio de 2024
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Respuesta de Sunglasses UK

Dear Wayne,

Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with your recent order.

We strive to provide accurate and high-quality products, and it appears we may have fallen short in this instance. The tips you received should have matched the specific Ray-Ban model part number you provided. We are sorry for the delay in delivery and any misunderstanding about the product description.

To resolve this issue, we would be happy to offer you a replacement that matches your sunglasses' specifications or a full refund, whichever you prefer. Please contact our customer service team, at ben@sunglassesuk.com, and we will ensure this is resolved promptly.

We value your business and hope to have the opportunity to make this right.

Best regards,
Ben

Customer Service Team
Sunglasses UK

Valorada con 5 estrellas sobre 5

Oakley X Metal Juliet’s

First class service on my Oakley X Juliet’s once I sussed out regarding posting my sunglasses via the free shipping. Fast turnaround from posting to delivery. The Oakley’s are as good as new.

29 de julio de 2024
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Respuesta de Sunglasses UK

Dear Adrian,

Thank you for your fantastic review! We’re delighted to hear that you had a first-class experience with our service for your Oakley X Juliet sunglasses.

We understand that navigating the free shipping process can sometimes be tricky, and we're glad you were able to work it out. It's wonderful to know that you were pleased with the fast turnaround and that your Oakleys are as good as new.

Your satisfaction is incredibly important to us, and we appreciate your kind words. If you ever need any further assistance or have questions in the future, please feel free to reach out.

Looking forward to serving you again!

Best regards,
Ben
Customer Service Team
Sunglasses UK

Valorada con 5 estrellas sobre 5

Top notch service and repair

I smashed the lens on my Rayban aviators, they were a few years old but have sentimental value, so I wanted to keep and repair them.

Hunted around online for Lens replacement and found Sunglasses UK with great reviews. I sent an enquiry as I didn’t know the type of lens or model no. Ben was super helpful and responsive and the price was worth it, especially only a tenner to fit.

The repair took 2 weeks from start to finish but with free postage. The glasses I’ve received back are as brand-new, can’t believe how great they are, frames polished and hinges tightened.

A great service!

2 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ben has done a great job on my glasses.

Ben has done a great job on my glasses.
I’ve had my Juliet’s for a very long time and was nervous about sending them off.
The only fault I do have is I asked for new rubbers to be replaced and they missed doing the arms.
Emailed Ben and he has said he will post them out to me but just waiting for them to arrive.

17 de julio de 2024
Valorada con 5 estrellas sobre 5

Ray Ban replacement polarised lens

Great service provided RB lens no longer available for my model but Sunglasses uk cut down larger lens while maintaining the logo . Excellent comms and fast service highly recommend

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement Lenses

Ordered replacement lenses for my sun glasses and received them within a week, lenses arrived at described, very happy with the service, would definitely recommend sunglasses uk.

24 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The service was very quick and the…

The service was very quick and the glasses were fixed pretty well - the communication could be a bit more forthcoming or include a few more updates to improve the service to 5 stars!

4 de julio de 2024
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Respuesta de Sunglasses UK

Dear Jonathan,

Thank you for your feedback and for choosing our service. We're glad to hear that you found our service quick and that your glasses were fixed to your satisfaction.

We appreciate your suggestion regarding communication. Providing timely and detailed updates is important to us, and we're always looking for ways to improve. Your input helps us to enhance our service, and we'll certainly work on providing more frequent updates in the future.

Thank you again for your valuable feedback. We hope to serve you again and provide you with a 5-star experience next time!

Best regards,
Ben
Customer Service Team
Sunglasses UK

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