Sunglasses UK Opiniones 

800
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The bridge of my folding Rayban Wayfarers snapped but looked easy to replace. It's the part most likely to break but weirdly the one spare part the actual brand doesn't provide so I didn't know how ge... Ver más

Valorada con 5 estrellas sobre 5

The staff at Sunglasses UK were faultless. They were very responsive to queries and, a great help after the Royal Mail lost my order. The product itself (a replacement temple screw for my RayBan sungl... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service. Ben was responsive and dealt with both comms and the actual repair very quickly. I am absolutely delighted as I haven't been able to wear my favourite sunglasses for years now due t... Ver más

Valorada con 5 estrellas sobre 5

My Lindbergh frameless glasses needed refurbishing with new grommets / bushes at each arm to frame connection, after discussions with Sunglasses UK I sent my glasses to them. They quickly arranged fo... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol
  2. Óptica

Escrito por la empresa

Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

800 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 16% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(800)

87 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Tiffany sunglasses repair

I am so happy with my repair of my Tiffany glasses. The only reason for not giving 5 stars is that my emails were not being answered. We did get to the bottom of it, and they were going in to the spam folder. Perfect result though and a very reasonable cost. Thank you!

3 de octubre de 2024
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Thank you for your feedback and kind words about repairing your Tiffany glasses. We are thrilled that you are pleased with the result. We apologize for the email issue, and we are glad that we were able to resolve it. We are constantly seeking ways to improve our communication and will take this into account to ensure it doesn't happen again. We truly appreciate your understanding and look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Superb service!

Superb service!
Sorted several pairs, and now like new.
Very prompt responses to all queries, and kept me informed at each step.
I would highly recommend

10 de octubre de 2024
Opinión espontánea
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Thank you very much, Helen, for your fantastic review! We are thrilled to hear that you are happy with the service and that we were able to restore your glasses to their like-new condition. Keeping our customers informed and providing prompt responses is a priority for us, so we are glad it made a difference for you. Your recommendation means a lot, and we look forward to helping you again in the future!

Valorada con 4 estrellas sobre 5

Finally got them

The process and buying was very simple. Unfortunately since placing the order I haven't been given any information where my order is or received any items. The items now have eventually turned up. Much appreciated.

10 de octubre de 2024
Opinión espontánea
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Thank you for your feedback, and we sincerely apologize for the delay with your order. Regrettably, Royal Mail lost the original delivery, which caused the unexpected delay. As soon as we became aware of the issue, we urgently reordered the necessary parts and have now shipped them to you. We truly appreciate your patience and understanding during this time. If you need any further assistance or updates, please don’t hesitate to reach out to us directly. We’re committed to ensuring you receive your order as quickly as possible.

Valorada con 5 estrellas sobre 5

Professional and good quality…

Professional and good quality workmanship, transformed an old pair of Ray Bans into a like new pair...good value and would recommend this company.

21 de septiembre de 2024
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Thank you for your fantastic feedback! We’re delighted to hear that you’re pleased with the quality of our workmanship and that we could help transform your old Ray-Bans into a like-new pair. It’s wonderful to know you found value in our service, and we truly appreciate your recommendation.
We look forward to helping you again in the future!

Valorada con 3 estrellas sobre 5

Received wrong item

Ordering was easy and the price was very good for original Ray Ban nose pads. I ordered push fit and unfortunately they sent me the crimp style.
I contacted customer service and advised of the error and was informed the correct parts would be posted same day, so far they haven't arrived.
I've now replaced my broken nose pad with one of the crimp fit, it works but isn't as tight as it should be.

18 de septiembre de 2024
Valorada con 5 estrellas sobre 5

I’ve had my Oakley Juliet X sunglasses…

I’ve had my Oakley Juliet X sunglasses for 20 plus years and nearly thrown them away so many times as they were in dire need of a total refurb, boy am I happy I didn’t!! These guys have done a wonderful refurb job and I am so, so happy. Posting them off was simple, the job was done in swift time and they were packaged well for the return journey. Thanks and I will be sending you another pair of Oakley glasses soon.

11 de septiembre de 2024
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Thank you for your fantastic review! We are delighted that we were able to restore your over 20-year-old Oakley Juliet X sunglasses. We're thrilled to hear that the process went smoothly and that you are so pleased with the result. We take pride in giving each pair the care it deserves, and we're excited to hear that you will be sending us another pair soon. Thank you once again for choosing us, and we are looking forward to working with you again!

Valorada con 1 estrellas sobre 5

Forgot to send my sunglasses until I…

Forgot to send my sunglasses until I sent a chasing email - got them two weeks after ordering

20 de agosto de 2024
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Dear Brett

Thank you for sharing your feedback with us. We sincerely apologise for the delay in sending your Oakley Case and any inconvenience this may have caused. Your order should have been processed more promptly, and we regret that it took a follow-up email to resolve the situation.

At Sunglasses UK, we strive to provide efficient service, and it’s clear that we missed the mark this time. Please be assured that we are reviewing our processes to prevent this from happening in the future.

If there's anything more we can do to make this right, please don’t hesitate to reach out. We truly value your business and hope to serve you better in the future.

Best regards,
Ben
Sunglasses UK Team

Valorada con 3 estrellas sobre 5

Fair price for fair outcome

In fairness - probs a tricky repair 'cos actual lens NLA. Cut down a (what I understand and believe) is a rayban G lens (?) to fit out of production frame, but edge grind and fit is not as good as factory standard (obviously) and a bit gappy and bevel reflects a bit into lens. Can't suggest anybody else could do much better though, because of circs, but tbh a new purchase in the sales or at the airport might have been my preferred way to go in hindsight. Overall OK - if you really want to keep your old 'uns this service will help you do that.

19 de agosto de 2024
Valorada con 5 estrellas sobre 5

Good service

It’s hard to get replacement parts for Raybans - found exactly the right genuine replacement arms. Good communication from Ben. Fiddly as hell to fit but thats not their fault.

24 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and quick turnaround

Great service and quick turnaround. I had a pair of Oakley Juliet sunglasses needing a bridge repair. The sunglasses were returned within a few days as good as new. I highly recommend using these guys.

20 de agosto de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más