SunriseDirect Opiniones 495

TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was the first time using Sunrise, cannot fault their organisation. The driver was excellent in all respects. (Mike)The hotel and staff were also very friendly, despite being obviously short sta... Ver más

Valorada con 3 estrellas sobre 5

Is this day and age I on behalf of myself and fellow passengers would have expected a lift in all Hotels your customers stay in. Most of your travellers are of a senior age. I myself looked to be one... Ver más

Valorada con 4 estrellas sobre 5

I have just returned from a five day stay in Eastbourne. Smooth journey both ways and quick change at the interchange. The New Wilmington Hotel,was a new one. Absolutely lovely staff,food and pl... Ver más

Valorada con 5 estrellas sobre 5

Being new to coach holidays the whole experience From beginning to end was an excellent. The diver Mark was excellent and drove the coach very well no hard breaking when stopping and went out of... Ver más

Información sobre la empresa

  1. Operador de excursiones

Sobre SunriseDirect

Escrito por la empresa

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

 Scenic coach touring

 Unbeatable value for money

 Free local departures for local people

 Friendly and experienced drivers

 Book direct and save money!

 Fully ABTA bonded

 Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

View SunriseDirect Coach Holidays 2025

Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Escrito por la empresa

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

495 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good Coach company

IT First time going with Sunrise coach company as.I have worked with a coach hoilday company .We went to Ireland a tour of Belfast and around Ireland and the Mountains Mourne.and Titanic Experience.Best hoilday we been on for along time. Good Hotels and Good food our driver Tony. Was very nice and helpful all the way.John. Cheryl.

20 de julio de 2025
Opinión espontánea
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Cheryl Dixon,

Thank you so much for your lovely review! We're delighted to hear your first holiday with Sunrise was such a memorable one.

It’s great to know you enjoyed the tour of Ireland, the Titanic Experience, and the stunning Mourne Mountains. We’ll be sure to pass on your kind words to Tony – he’ll be thrilled to hear them.

We’d love to welcome you on another holiday very soon!

Valorada con 5 estrellas sobre 5

We had a great few days staying in…

We had a great few days staying in Weston-Super-Mare. The trips out each day were good, and it was nice to have someone else to do the driving. Our hotel was nice and the rooms very clean. The food was good and plentiful. A perfect few days break.

14 de julio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Hazel,

Thank you for your lovely review! We're so glad you had a great few days in Weston-Super-Mare and enjoyed the daily trips, comfortable hotel, and plentiful food.

It’s always nice to sit back and let someone else do the driving! We’d love to welcome you on another perfect break soon.

Valorada con 5 estrellas sobre 5

Our driver was very helpful and friendly

Our driver was very helpful and friendly. The Royal Grosvenor hotel was very good and all the staff were friendly and helpful. The chef was especially helpful over preparing special food for my friend who is a vegetarian and also has a mushroom allergy. The trips were enjoyable and well organised.

14 de julio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Pat,

Thank you for your lovely review! We're so pleased to hear your driver was friendly and helpful, and that you had such a good experience at the Royal Grosvenor Hotel.

It’s great to know the chef took special care with your friend’s dietary needs and that the trips were enjoyable and well organised. We hope to welcome you on another holiday soon!

Valorada con 5 estrellas sobre 5

What can I say everything when to plan…

What can I say everything when to plan stops were good the trips good hotels were good except coming back one lift one person one case what planet were they from apart from that the hotel was good keep it up thank you all

6 de julio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Mr P Childerhouse,

Thank you for your great feedback! We're so glad everything went to plan and that you enjoyed the trips, stops, and hotels overall.

We appreciate your comment about the lift on the return stay - that's definitely not ideal, and we’ll pass that on. Thanks again for travelling with us, and we hope to see you on another holiday soon!

Valorada con 4 estrellas sobre 5

Everything seemed well organised

Everything seemed well organised , and trips were really good. But next time I would go for longer as we were quite tired after as there was so much fitted in on the 5 days/ 4 nights.

7 de julio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Leigh,

Thank you for your lovely feedback! We’re so pleased to hear everything felt well organised and that you enjoyed the trips.

It’s helpful to know the pace felt a bit full – we’ll keep that in mind when planning future itineraries. Hopefully, next time you can enjoy a slightly longer and more relaxed break. We’d love to welcome you again soon!

Valorada con 5 estrellas sobre 5

Mostly excellent

Everything was well organised except the Preston overnight stay we did not get information and the lift only took two people at one time. The food was good but the way it was served was to serve each dish one at a time leaving most of the table without food for quite a time, so the table was unable to eat and finish together

6 de julio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello J Perkins,

Thank you for your feedback. We're glad to hear most of your holiday was well organised and that you enjoyed the food overall.

We appreciate your comments about the Preston overnight stay and the dining service – that’s helpful feedback, and we’ll pass it on to improve the experience for future guests.

Thanks again for travelling with us, and we hope to welcome you on another holiday soon!

Valorada con 5 estrellas sobre 5

Smooth journey

Smooth journey - hassle free coach swap at Cambridge sevices - friendly helpful driver - clean (though very dated and basic) hotel with very efficient staff and a beautiful location - couldn't have been abetter holiday

6 de julio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Mrs Kennedy,

Thank you for your lovely review! We’re so pleased to hear your journey was smooth and hassle-free, and that your driver and hotel staff helped make the trip so enjoyable.

It’s great that the beautiful location added to the experience – we’re delighted you had such a good holiday and hope to welcome you again soon!

Valorada con 5 estrellas sobre 5

Very good holiday.

Very good holiday. Good food, accommodation and entertainment. The driver maddie was the best driver we have been with. Only problem was the changeover in cambridge

30 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello John,

Thank you for your kind feedback! We’re so glad you enjoyed the food, accommodation, and entertainment.

We appreciate your note about the changeover in Cambridge and will review this to help improve the experience.

We hope to welcome you on another holiday soon!

Valorada con 5 estrellas sobre 5

Hotel was great the only thing that…

Hotel was great the only thing that needs to be mentioned is the walk up the steps to the river in the sky I only just made it good job I had two walking sticks as I’m a 82. year old with bad legs and COPD

30 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Julian,

Thank you for your feedback. We’re glad to hear you enjoyed the hotel and appreciate you sharing your experience with the walk to the River in the Sky.

We understand how challenging that can be, especially with mobility issues, and we’ll keep this in mind for future guests. Wishing you well and hoping to welcome you on another trip soon.

Valorada con 5 estrellas sobre 5

An excellent and very knowledgeable…

An excellent and very knowledgeable driver named Marcus. The places we went were OK except the spitfire museum which was brilliant

23 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Richard,

Thank you for your review! We're so pleased to hear Marcus made a great impression – he really is very knowledgeable.

Glad you enjoyed the itinerary, and especially the Spitfire Museum – it’s a real highlight!

Thanks again for travelling with us – we hope to see you on another trip soon.

Valorada con 5 estrellas sobre 5

Great driver/tour manager (Derek)

Great driver/tour manager (Derek). Great hotel. Great excursions. Great weather which helps. Had better food but OK. Scrambled egg rubish. Very dry.

16 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Nina,

Thank you for your feedback! We're so pleased to hear you enjoyed the hotel, excursions, and especially the great service from Derek.

Glad the weather was on your side too! We appreciate your honest comments about the food and will pass them on to the hotel.

Thanks again for joining us – we’d love to welcome you back soon.

Valorada con 5 estrellas sobre 5

Relaxing Midweek in The North East

An excellent break. We have never visited the North East before and this trip with the planned excursions looked ideal for us. Everything from the first minute went swimmingly. The feeder coach was on time, the pick ups went like clockwork. There was a tiny glitch at the exchange, due in the main to traffic conditions, which can never be predicted. The hotel at Gosforth Park was very good, a little tired looking in places, but the staff, the accommodation and the food certainly made up for that. The driver, Derek, was too rate. His knowledge and understanding of the area was outstanding, and his ability to articulate to the coach what was happening, made this an exceptional trip. All the excursions were first class, and it was great to hear, after last week’s visit, that The Beamish Living Museum has only yesterday won, The Museum Of The Year’ award. I can’t speak any more highly of this trip, and recommend this, and Sunrise, enough.

16 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Peter,

Thank you for your wonderful review. We're so glad your first visit to the North East was such a great experience from start to finish.

It’s lovely to hear the hotel, excursions, and Derek’s excellent commentary all added to the trip. And what perfect timing with Beamish receiving that award – well deserved!

Thanks again for travelling with Sunrise – we truly appreciate the recommendation and hope to see you again soon.

Valorada con 5 estrellas sobre 5

Everything was great couldn’t find…

Everything was great couldn’t find fault with it at all it was good value for money.

16 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Mrs C Ellis,

Thank you for your kind words! We’re so pleased to hear you had a great time and felt it was good value for money.

We’d love to welcome you on another holiday soon!

Valorada con 5 estrellas sobre 5

The whole holiday was absolutely…

The whole holiday was absolutely wonderful from the driver the excursions and the hotel. The food was delicious and the staff very helpful. Also we really enjoyed the evening entertainment. The bonus was the whole 5 days was glorious weather. Thank you once again.

16 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Mrs Hawkins,

Thank you for your lovely review! We’re so glad to hear you had such a wonderful holiday – from the excursions and hotel to the delicious food and evening entertainment.

Glorious weather is always a bonus, too! We really appreciate you travelling with us and hope to welcome you again soon.

Valorada con 4 estrellas sobre 5

The tours and hotel were great

The tours and hotel were great. Unfortunately the same cannot be said of the food. Breakfast okay evening meals left a lot to be desired. We were eating at 7.30pm and choice was sparse. The milk and fruit juices were so watered down that they became unrecognisable

2 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Dear Mrs Cox,

Thank you for taking the trouble to leave us a review. While we are delighted you found the tours and hotel to be great, we are sorry to read of your disappointment with the food. Please be assured that your feedback is very much appreciated and this has been passed to our contracts team to address with the hotel management.

Kind regards,

The SunriseDirect Team

Valorada con 5 estrellas sobre 5

Great value and destinations...our…

Great value and destinations...our hotel exceeded our expections ...The driver excellent...all operations executed well at changeover points. money well spent.

2 de junio de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Bob,

Thank you for your review, I will pass your lovely feedback on to the team here at SunriseDirect. We're so pleased to hear that you had an excellent holiday with us and that it exceeded your expectations! We hope to see you again soon.

Valorada con 4 estrellas sobre 5

Overall good. One or 2 issues with hotel…

The taxi pick up and interchange for our trip to Scotland all worked well. Comfortable tour coach though not much leg room. On outward journey we left the lunch stop at 2pm and arrived at hotel at 6.20 with no stop in between which we felt was too long. The main hotel itself was lovely. Our room in the annexe was quite basic. No bedside lights, no toiletries provided. As room not cleaned we had to get out own drink supplies from baskets in reception which were often out of milk and not always someone on reception to ask. The food was adequate but nothing special. On first morning only museli offered as a cereal, day 2 and 3 also cornflakes and rice crispies but on last 2 days no museli. The tea/coffee machines in the restaurant were only available at breakfast. The driver was pleasant and the excursions were lovely and well planned. The only niggle was that on the last day we were taken out in the afternoon but were not timed to leave the hotel until 1.30 (actually left at 1.45) The hotel did not do lunch and there were no shops nearby By the time we had reached our destination and bought lunch it was 2.30pm. My husband is diabetic and needs to eat at regular intervals to maintain his sugar levels so it was fortunate we had taken some snacks from home. Despite the few observations mentioned they did not unduly distract from a pleasant holiday.

18 de mayo de 2025
Opinión espontánea
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Christina,

Thank you for taking the time to leave us such a detailed review of your recent holiday with us. We appreciate all of your feedback regarding your recent experience and your comments have been passed on to the relevant departments for future considerations. On a brighter note, we are pleased to hear that you still had an enjoyable holiday overall and found the excursions to be well organised.

Valorada con 3 estrellas sobre 5

The Irish trip could have been very…

The Irish trip could have been very successful had the itinerary been better thought out people were not interested in the famine visits catterick on Shanon was worth a half day strocksby was only worth a fleeting glimpse or not at all past by some really interesting counties and villages and small towns that would have been more interesting the hotel was faultless top marks for them the tours need serious rethink

4 de mayo de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Dear Colin Rumsby,

Thank you for taking the trouble to leave us a review following your recent holiday to Ireland. We regret there were aspects of the itinerary that you did not enjoy and we very much appreciate your valuable feedback. Our product team are continually working on ways to improve our tours and we will ensure they are made aware of your comments.

Kind regards,

The SunriseDirect Team

Valorada con 5 estrellas sobre 5

Excellent holiday from the start.Marcus…

Excellent holiday from the start.Marcus our coach driver was the best.Very helpful at all times

5 de mayo de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Marilyn,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your recent holiday with us. I have passed your feedback onto the team and we hope that we will see you again soon!

Valorada con 5 estrellas sobre 5

Excellent value

Excellent value excellent driver hotel was very good and food was very good staff really helpful

5 de mayo de 2025
Logotipo de SunriseDirect

Respuesta de SunriseDirect

Hello Mr & Mrs Whatling,

Thank you for taking the time to leave us a review, we're so pleased to hear that you had an excellent time away on your recent holiday and felt that it was great value for money. We have passed on your feedback to the team and we hope to see you again soon!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más