SunriseDirect Opiniones 490

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I have just returned from a five day stay in Eastbourne. Smooth journey both ways and quick change at the interchange. The New Wilmington Hotel,was a new one. Absolutely lovely staff,food and pl... Ver más

Valorada con 4 estrellas sobre 5

Unfortunately was not happy to be on a coach with no working toilet,it was out of order and there was horrible smell coming from it,we did have a very nice hotel,but they we're understaffed,so in turn... Ver más

Valorada con 4 estrellas sobre 5

We were looked after well from the time we were picked up, knowledgeable drivers and change over done smoothly. Considering travelling with the team again soon.

Valorada con 5 estrellas sobre 5

Being new to coach holidays the whole experience From beginning to end was an excellent. The diver Mark was excellent and drove the coach very well no hard breaking when stopping and went out of... Ver más

Información sobre la empresa

  1. Operador de excursiones

Sobre SunriseDirect

Escrito por la empresa

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

 Scenic coach touring

 Unbeatable value for money

 Free local departures for local people

 Friendly and experienced drivers

 Book direct and save money!

 Fully ABTA bonded

 Glorious Jersey by Air from Norwich Airport

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About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

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Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

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Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

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Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Escrito por la empresa

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

490 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Ironbridge Gorge & Severn Valley

The holiday was lovely. The Hotel in Keresley was a delight. Clean, food was good, drinks very reasonably priced. The places we went were very nice, some I have been before, but the extras Warwick & Coventry, and the Severn Valley Railway was a lovely experience. Stratford upon Avon, as a Warwickshire lass, was an eye-opener, and most enjoyable. I have been to Ironbridge & Blists Hill, four times now and never tire of them. Lastly our coach driver ( Mike, brought in from Sleafordian Travel)was laid back and made the whole holiday a relaxed affair.

18 de agosto de 2025
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Respuesta de SunriseDirect

Hello Mary,

Thank you so much for your feedback.
We're delighted to hear that you thought your holiday was lovely.

We hope to see you on another holiday soon!

Valorada con 5 estrellas sobre 5

Included Sightseeing and Entrance Fees.

Included Sightseeing and Entrance Fees.
I was picked up from the door, and then taken on a longish trip to collect other passengers, but this was okay and was expected.
I was pleasantly surprised by the size of our room in a lovely hotel, The Royal Court. Breakfast was a bit haphazard, due to staff shortages but dinner was fine.
The trips out included the entrance fee to the Blist Hill museum and an hour's steam train ride, and stops in Warwick, Ironbridge Gorge, Bridgnorth,
Stratford upon Avon, and Coventry.
All in all, our first trip but really good value for money.

18 de agosto de 2025
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Respuesta de SunriseDirect

Hello Mrs Mallett,

Thank you so much for taking the time to review your recent holiday with us.
We're really pleased to hear that you thought your holiday was good value for money.

We hope to see you on another holiday soon!

Valorada con 4 estrellas sobre 5

Lovley Break

The hotel was lovely and we had good food .Staff at the hotel were very helpful,a small issue with the sink plug in our room was very quickly put right.we were early for the hotel so our coach driver took us into Warwick,,and on the way back into Coventry which saved us a long wait at the services.

18 de agosto de 2025
Valorada con 5 estrellas sobre 5

Weston super Mare

We had a great holiday. Our driver Kyle was very professional and also very helpful look forward to our next trip away.

11 de agosto de 2025
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Respuesta de SunriseDirect

Hello Belinda,

Thank you so much for taking the time to review your recent holiday with us.
We're so pleased to hear that you had a great holiday and thought our driver was very helpful.

Valorada con 5 estrellas sobre 5

Nice family run hotel in a great…

Nice family run hotel in a great location. The meals were lovely.
Our driver, Kyle, was excellent. Not only a good driver but with the right amount of humour and care.
The icing on the cake? The weather was lovely too.

11 de agosto de 2025
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Respuesta de SunriseDirect

Hello Gordon,

Thank you for your kind feedback! We’re so pleased you enjoyed the accommodation and the food.

We hope to welcome you on another holiday soon!

Valorada con 4 estrellas sobre 5

Cotswolds Capers!!

Well organised, clean modern comfy coach. Super driver, great personality and totally professional even when coach broke down!!…huge rooms, clean and tidy, good choice of food great value for money!!

28 de julio de 2025
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Respuesta de SunriseDirect

Hello Diane,

Thank you so much for taking the time to review your recent holiday with us.
We're so pleased to hear that you found the coach clean, modern, and comfortable.

We hope to see you on another holiday soon!

Valorada con 4 estrellas sobre 5

Good holiday experience

Good good. Good garden destinations. Helpful driver.

28 de julio de 2025
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Respuesta de SunriseDirect

Hello Mrs Frosdick,

Thank you for your feedback. We’re so pleased you enjoyed your holiday.

We hope to welcome you on another trip soon.

Valorada con 2 estrellas sobre 5

Feeling let down

We were booked for 30th June staying at Bolton, which included trips on the Settle-Carlisle railway, a canal boat trip at Skipton and another heritage train trip.
Firstly, we were an hour and forty minutes late being picked up, that was because of " known delays" on the Orwell Bridge. Once we were aboard we realised that there was no air conditioning and the temperature was about 35 degrees on there. We thought at least once we got to Cambridge Services we would be on another coach. Wrong ! It was 30 degrees at Cambridge Services and it felt decidedly cool !

We complained to the co-ordinator about it, now would you have thought the driver would have phoned that one in, as he had`nt. Incidentally from the time we were picked up at Stowmarket the driver never spoke a word. A lot of the passengers had been on a lot longer than us.
Anyway they tried to get another coach but were unable or at least that was what we were last told and that the coach would be replaced at Bolton. We politely said that we would not re-board and would get a taxi home. I have complained and asked for a refund which they have refused as the tour went ahead and that they did get a 19 seat bus for some passengers to Blyth Services, where a replacement was put on. They never even tried to phone me at Cambridge Services, we were there for quite some time.
They have been very reluctant to reply to my emails now. I had asked for a refund and then later asked for my complaint to be raised with a senior management and it was supposedly passed on. This being because I was refused a refund. I never heard a thing. I have given it time before I have written this review. We were never even offered another date, or a voucher to use in the future.
The attitude is that it was our fault for not continuing with the journey as the tour did go ahead. Travelling on the hottest day of the year in coach at 35 degrees is not my idea of fun. In fact we had personal fans with us but they were of no use because of the excessive heat.
As there are a lot of good reviews for Sunrise Direct perhaps we were just unlucky on what was a testing day.

30 de junio de 2025
Opinión espontánea
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Respuesta de SunriseDirect

Dear Mr Allen,

Thank you for taking the trouble to leave us a review. We were very sorry to learn you felt unable to continue with your holiday due to the heat, and we regret that you are unhappy with the response you received. Having investigated, we can see that your email correspondence is currently being reviewed by senior management. They will be in contact with you in due course.

Kind regards,

The SunriseDirect Team

Valorada con 5 estrellas sobre 5

Lovely Cotswolds.

Good holiday destination, professional and friendly driver.

28 de julio de 2025
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Respuesta de SunriseDirect

Hello Ann,

Thank you for your feedback. We’re so pleased you enjoyed your holiday to the Cotswolds.

We hope to welcome you on another trip soon.

Valorada con 5 estrellas sobre 5

Good travel agent

Sunrise made the booking process easy and explained everything fully. It was a bonus that they picked us up from home and took us to Tilbury and that worked very well.

21 de julio de 2025
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Respuesta de SunriseDirect

Hello Mr & Mrs Turner,

Thank you so much for taking the time to review your recent holiday with us. We're so pleased to hear that you found the booking process easy and we're delighted to hear that you enjoyed the added benefit of our home pick up service. We hope to see you on another holiday soon!

Valorada con 5 estrellas sobre 5

GREAT HOLIDAY

We had a great holiday we saw all the was in the brochure. The hotel was good food good. Marcus our driver was brilliant he was very helpful and had knowledge of what we were gong to see. He had a great sense of humour. He did take us to a donkey sanctuary which I think you should add to the holiday. Would go again.

21 de julio de 2025
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Respuesta de SunriseDirect

Hello Carol,

Thank you for your wonderful feedback. We’re so pleased to hear you enjoyed your holiday.

We hope to welcome you on another holiday soon!

Valorada con 5 estrellas sobre 5

Great little holiday. Will go on another

Our driver Tony was very friendly and helpful. Our trip to Belfast went smoothly. Very good tours to the Titanic museum, the giants causeway and a city tour. The Ramada hotel is very modern and comfortable. I would have liked to see more of the murals, but this is something easy to arrange for yourself on your spare day. The people of Northern Ireland are extremely friendly and helpful.

20 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The feeder coach to Cambridge was the…

The feeder coach to Cambridge was the most efficient we have had. Both drivers were professional and kind. The hotel was efficient and food very good standard . Our room was clean with a view of the harbour .We do look forward to booking again next year.

14 de julio de 2025
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Respuesta de SunriseDirect

Hello John,

We’re delighted to hear you enjoyed your holiday.

It’s wonderful to know you enjoyed the hotel’s high standard of food, the clean room, and the lovely harbour view.

Thank you for sharing your experience.

We’d love to welcome you on another holiday very soon!

Valorada con 5 estrellas sobre 5

Good Coach company

IT First time going with Sunrise coach company as.I have worked with a coach hoilday company .We went to Ireland a tour of Belfast and around Ireland and the Mountains Mourne.and Titanic Experience.Best hoilday we been on for along time. Good Hotels and Good food our driver Tony. Was very nice and helpful all the way.John. Cheryl.

20 de julio de 2025
Opinión espontánea
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Respuesta de SunriseDirect

Hello Cheryl Dixon,

Thank you so much for your lovely review! We're delighted to hear your first holiday with Sunrise was such a memorable one.

It’s great to know you enjoyed the tour of Ireland, the Titanic Experience, and the stunning Mourne Mountains. We’ll be sure to pass on your kind words to Tony – he’ll be thrilled to hear them.

We’d love to welcome you on another holiday very soon!

Valorada con 5 estrellas sobre 5

We had a great few days staying in…

We had a great few days staying in Weston-Super-Mare. The trips out each day were good, and it was nice to have someone else to do the driving. Our hotel was nice and the rooms very clean. The food was good and plentiful. A perfect few days break.

14 de julio de 2025
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Respuesta de SunriseDirect

Hello Hazel,

Thank you for your lovely review! We're so glad you had a great few days in Weston-Super-Mare and enjoyed the daily trips, comfortable hotel, and plentiful food.

It’s always nice to sit back and let someone else do the driving! We’d love to welcome you on another perfect break soon.

Valorada con 5 estrellas sobre 5

Our driver was very helpful and friendly

Our driver was very helpful and friendly. The Royal Grosvenor hotel was very good and all the staff were friendly and helpful. The chef was especially helpful over preparing special food for my friend who is a vegetarian and also has a mushroom allergy. The trips were enjoyable and well organised.

14 de julio de 2025
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Respuesta de SunriseDirect

Hello Pat,

Thank you for your lovely review! We're so pleased to hear your driver was friendly and helpful, and that you had such a good experience at the Royal Grosvenor Hotel.

It’s great to know the chef took special care with your friend’s dietary needs and that the trips were enjoyable and well organised. We hope to welcome you on another holiday soon!

Valorada con 5 estrellas sobre 5

What can I say everything when to plan…

What can I say everything when to plan stops were good the trips good hotels were good except coming back one lift one person one case what planet were they from apart from that the hotel was good keep it up thank you all

6 de julio de 2025
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Respuesta de SunriseDirect

Hello Mr P Childerhouse,

Thank you for your great feedback! We're so glad everything went to plan and that you enjoyed the trips, stops, and hotels overall.

We appreciate your comment about the lift on the return stay - that's definitely not ideal, and we’ll pass that on. Thanks again for travelling with us, and we hope to see you on another holiday soon!

Valorada con 4 estrellas sobre 5

Everything seemed well organised

Everything seemed well organised , and trips were really good. But next time I would go for longer as we were quite tired after as there was so much fitted in on the 5 days/ 4 nights.

7 de julio de 2025
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Respuesta de SunriseDirect

Hello Leigh,

Thank you for your lovely feedback! We’re so pleased to hear everything felt well organised and that you enjoyed the trips.

It’s helpful to know the pace felt a bit full – we’ll keep that in mind when planning future itineraries. Hopefully, next time you can enjoy a slightly longer and more relaxed break. We’d love to welcome you again soon!

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