Love booking my holidays with Sunshine Holidays. It's easy to use and as a great selection . Prices are very reasonable and you can cancel your holiday and get your money back up to 28 days before you... Ver más
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Consulta las opiniones de los clientes
Just booked my 9th trip through sunshine since 2023 and never had any issues. Easy to book, you get the paperwork sent via email within minutes. I don’t find chatting through the online bot much help... Ver más
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Shocking customer service. The only person who managed to sort my and my sister family case was Karoline. She is massive credit to this company. She was the only person who looked beyond bigger pictur... Ver más
Lovely holiday place very basic but spotlessly clean could not fault it .every think you needed pool etc and on day of travel shower room clean and staff friendly only one thing the transfer from hote... Ver más
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Información sobre la empresa
Sobre Sunshine Holidays
Escrito por la empresa
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Escrito por la empresa
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Información de contacto
Reino Unido
- www.sunshine.co.uk
4,2
Muy bueno
14 mil opiniones
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Awful apartments
Awful apartments, extremely run down, tried to charge for WiFi,(advertised free on website)didn't even supply toilet paper and reception rarely manned so impossible to get deposits back
3 de julio de 2026
Respuesta de Sunshine Holidays
Ginge,
We appreciate you sharing your candid feedback regarding your recent stay. We are concerned to hear about the issues you encountered with the apartment's condition, the WiFi, and the lack of essential supplies. We are also looking into the challenges you faced with our reception and deposit return process. We are actively reviewing these points to prevent similar experiences for our guests.
Thank you!
Sunshine
Very easy to book and lots of choice
1 de julio de 2026
Respuesta de Sunshine Holidays
Emma,
We're so happy to hear that you found the booking process straightforward and appreciated the wide selection available. That's exactly what we strive for!
Thank you!
Sunshine
Checking was very slow as only one desk…
Checking was very slow as only one desk was open .
On the plane when ever an announcement was made we couldn't hear it or understand it.
Hostess was rude over my cards not being accepted to pay for my coffee.
2 de julio de 2026
Respuesta de Sunshine Holidays
Miss Julianna Edwards ,
We appreciate you sharing your feedback. We are concerned to hear about the slow check-in, the difficulty with announcements, and the experience with our flight attendant regarding your payment. We are reviewing these issues to improve our service.
Thank you!
Sunshine
Booking made easy So easy to book on line every thing at…
So easy to book on line every thing at the one place flights hotels transfers even parking no hidden extras well apart from buying seats to make sure you travel together but all airlines do this these days fantastic experience with booking app
4 de julio de 2026
Respuesta de Sunshine Holidays
John,
We're absolutely thrilled to hear how easy you found the booking process! It's fantastic that you could arrange flights, hotels, transfers, and even parking all in one go. We appreciate your understanding regarding seat selection, as that's a common practice across airlines. We're delighted you had such a positive experience with our app!
Thank you!
Sunshine
every think went well thanks but my…
every think went well thanks but my next holiday in benidorm in november i keep asking you to adjust my changed flight times which you have failed to do
30 de junio de 2026
Respuesta de Sunshine Holidays
John,
We're glad to hear your recent experience went well. We understand your frustration regarding the flight time adjustments for your upcoming Benidorm holiday. We are actively looking into this for you.
Thank you!
Sunshine
Very happy with that !!
30 de junio de 2026
Respuesta de Sunshine Holidays
Vasile Catalin Andrei,
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thank you!
Sunshine
PLEASE PLEASE READ HONEST REVIEW
Reading so many conflicting reviews I was unsure what to expect
We really enjoyed our stay the hotel was clean the entertainment staff were amazing they organised games during the day and kept kids and adults entertained at night there are 2 pools so you can choose between the lively one with the entertainment or one without…same for the bars there are 2 bars one with the entertainment, one without so a lot more chill…nice to have the choice/option depending on how you like to spend your evening
The food was good plenty of variety as well snacks at the snack bar that were available most of the day nice location close to local amenities and restaurants nice beach and a marina/harbour with more shops and excursion places but it takes walking on a slope or some steps to get to them
The only one negative thing I would say is the front of our room backed on to the street and it got a bit noisy at night but I’m a light sleeper and I actually slept ok and if you’re doing 4 people in one room go for the two bedroom apartment as the pull out beds aren’t the most comfiest but we made it comfy and slept ok
30 de junio de 2026
Respuesta de Sunshine Holidays
Kelly,
We are so happy to hear that you enjoyed your stay with us, especially after reading conflicting reviews! It's wonderful to know that our clean hotel, amazing entertainment staff, and the choice of pools and bars contributed to a great experience for both kids and adults. We appreciate your positive feedback on the food variety and the convenient location. We also acknowledge your comment regarding the street noise and the pull-out beds, and we are pleased that you still managed to sleep well. Your suggestion about the two-bedroom apartment for four people is very helpful. Thank you for sharing your detailed review!
Thank you!
Sunshine
Not sure about what's app only rep on…
Not sure about what's app only rep on site.
30 de junio de 2026
Respuesta de Sunshine Holidays
Hi,
Thank you for your feedback.
Our WhatsApp service is available for customers while they're in resort, and the contact details can be found on your holiday paperwork. If you're travelling and need assistance, please use the WhatsApp number provided there so our in-resort team can help.
Thank you for taking the time to share your comments.
– On the Beach
Sunrise Holiday Aberavon
Excellent value for money driver couldn't have been better ,the food at the Best Western hotel Aberavon was varied and plentiful staff were extremely polite and helpful.The coach was full hair conditioned and the trips were excellent l would highly recommend Sunrise Holidays to anyone
29 de junio de 2026
Opinión espontánea
Respuesta de Sunshine Holidays
Marie Donaldson,
Thank you so much for your wonderful review! We're absolutely thrilled to hear you had such a fantastic experience with us. It's great to know our drivers, the hotel, and the excursions all contributed to a memorable trip. We truly appreciate your high recommendation!
Thank you!
Sunshine
This is not a 5 star hotel 4 star at…
Booked MGM Muthu Beach Veiw Oura in Albufera, This is not a 5 star hotel 4 star at best, dealing with sunshine.co.uk was good no problems at all,
29 de junio de 2026
Respuesta de Sunshine Holidays
Morrison Wiseman,
We appreciate you sharing your feedback regarding your stay and the hotel's star rating. We are sorry that the accommodation did not meet your expectations. We will certainly review your comments internally to ensure we accurately represent our offerings.
Thank you!
Sunshine
🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼
2 de julio de 2026
Respuesta de Sunshine Holidays
So pleased you seem so happy with us! Thank you :-) Sim
Made a small email error when booking…
Made a small email error when booking so never received any confirmation or paperwork. Contacted customer service and the issue was quickly resolved and all relevant details were sent.
29 de junio de 2026
Respuesta de Sunshine Holidays
Kay,
We're glad our customer service team could quickly resolve the email error and provide you with all the necessary details for your booking. We appreciate you letting us know.
Thank you!
Sunshine
Can’t fault the. Company
Everything sorted . Made contact by WhatsApp and was replied to immediately despite it being well out of office hours
I use sunshine holidays regularly and never had an issue
1 de julio de 2026
Respuesta de Sunshine Holidays
Tracy ,
Thanks so much! It's fantastic to hear that our team was able to assist you so quickly, even outside of regular hours. We're thrilled to know you continue to have great experiences with us!
Thank you!
Sunshine
Kos town is a fantastic place to visit…
Kos town is a fantastic place to visit we stayed at Hotel International, it was a very basic hotel and every day the breakfast was exactly the same but you get what you paid for. The location of the hotel was very good with some great tavernas along the shore line. Highly recommend for the price and can’t wait to go back.
28 de junio de 2026
Respuesta de Sunshine Holidays
Debbie Tomlin,
We are so happy to hear you enjoyed your visit to Kos town and your stay at our hotel! It's wonderful to know that our location and the nearby tavernas were highlights for you. We appreciate your understanding regarding the breakfast and are thrilled you found our hotel to be a great value. We look forward to welcoming you back!
Thank you!
Sunshine
The worse holiday company ever left me…
The worse holiday company ever left me and my mother stranded on holiday due to the hotel of the package not letting us in. Yous never helped us get accommodation we was left in lazoraote on our own with no help. I am suing this company
22 de junio de 2026
Respuesta de Sunshine Holidays
Hi,
We're very sorry to hear about your experience and the distress this situation has caused you and your mother.
We understand how upsetting it must have been to experience issues with your accommodation while abroad, and we're sorry to hear you feel let down by the support you received.
As you've indicated that you're pursuing legal action, we're unable to comment on the details of your booking or discuss your case on a public forum. We appreciate you taking the time to share your feedback.
Respuesta de Sunshine Holidays
Dan,
We're so glad to hear that you found our booking process quick and easy! We always strive to make things as smooth as possible for our customers. We appreciate your fantastic 5-star rating!
Thank you!
Sunshine
Easy process to book and smooth holiday.
Easy process to book and smooth holiday.
27 de junio de 2026
Respuesta de Sunshine Holidays
Emma Horseman,
We're so happy to hear that your booking process was easy and that you enjoyed a smooth holiday! We always aim for that.
Thank you!
Sunshine
Great company
Great company! Great price and very easy to book and sort any issues.
25 de junio de 2026
Respuesta de Sunshine Holidays
Ruth,
Thanks for your lovely 5-star review! We're delighted you found our prices great and the booking process easy. It's also wonderful to hear we could sort out any issues for you. We look forward to helping you with your next adventure!
Thank you!
Sunshine
Easy to book
Easy to book. Very good prices and many destinations. Will keep booking with these
29 de junio de 2026
Respuesta de Sunshine Holidays
Nichola Roberts,
We're so pleased to hear you found the booking process easy and our prices and destinations appealing! We truly appreciate your positive feedback and look forward to assisting you with your future travel plans.
Thank you!
Sunshine
Happy Customer
Everything ran smoothly with no problems at all.Have booked another holiday with sunshine in September.
28 de junio de 2026
Respuesta de Sunshine Holidays
William McGregor,
We're absolutely delighted to hear that everything ran smoothly for your holiday! It's fantastic to know you've already booked another trip with us for September. We can't wait to help you plan your next getaway!
Thank you!
Sunshine
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