Sunshine Holidays Opiniones 

Absolut shambles of a company tried accepting changed flight times on my booking saying it was miner i wouldn't classify a 12hour change in and a airport change as miner that's why Qatar offered me a full refund but had to do this throu sunshine.co.uk as they made the booking i told them the cards that was used for payment are no longer active so done the form for the refund to come to my new bank now sat here 2weeks later they still haven't sorted things just had to get them to call me today and they've said again it will be processed to the old cards they keep coming out with excuses and saying financial team need to deal with it but the financial team aren't doing anything also trying to keep £430 of my money for services dont understand whats that for as your not providing me any services and i get minimum communication never again do i use sunshine.co.uk

Cheapest prices found

Easy to use site, always cheaper than anywhere else, even your sister site, On the Beach!!
Have used sunshine for quite a few holidays now and never had an issue with any booking.
Would recommend again, as i have in the past.

Poor communication, poor customer service, send emails to stress you up ,lies, not bothered about their customers

Great break in lovely Gdansk, only issue was check inn as they never knew we were staying there

Very good company to book with and very straightforward. I have booked with them for years and always the best value.

The hotel was spotless, with good facilities. Location was beautiful. Food was good and reasonably priced too.

Stopped in great hotel the flights was good there and back transfer was all on time second time we have booked wigh sunshine holidays

Always book with sunshine smooth easy simple and cheap! Love them!

Good price easy to navigate always book with sunshine

I love Marmaris Turkey is the best

The booking and hotel was good. I had an issue with my luggage on the return flight. My paperwork said I had luggage of a certain size pre booked by Sunshine with my booking but flying back with easyjet they charged for oversized cabin bag stating no bags had been pre booked in. I have been struggling to contact Sunshine holidays over this matter as was charged over £120.00 to bring the cases on the plane.

Everything was perfect, fantastic central location, great hotel and VERY safe for a solo female traveller x

I booked a holiday using sunshine holidays,then after a week received an email stating flights have changed and if unacceptable then a full refund would be issued. Unfortunately if I had known there is no way of directly contacting the company via phone and only using automated chat bot which is useless.
Getting an update via email is also very hard work and still no news on when my refund is going to be issued!!!
Never use sunshine holidays again!!!!

The price for full board and all inclusive was the same unfortunately I pressed full board by mistake ( Saturday morning), couldn’t speak to anyone or get in chat, the online amendment came up at 500 ish even though the price was the same online.. eventually got through to someone on Monday morning to be told on chat I couldn’t change it after lengthy chat he agreed to change it for admin fee of £30 per person , I’d only booked with you as we go to dubai every may and September and it’s usually been hassle free , although destination 2 was cheaper I stuck with sunshine .. then got hit for £60 admin which is ridiculous

I always book my holidays through sunshine holidays no fuss easy and always forwarding information regarding the holidays. Highly recommended. Even through covid always updated with travel information and refunded with no hassle. This holiday was booked in january really enjoyed the holiday.

Staff were not very helpful at the blue sea I went to reception with an issue told basically to deal with it or they call the police not very helpful at all

When we arrived at the Riva Marina Resort hotel in Puglia, the taxi just dropped us off outside the gates which was nearly a 5 minute walk with cases to the reception.
Once at reception the staff behind the reception desk could hardly speak any English, so it made it difficult to understand.
They were not very helpful at directing us to our room. They basically left it to us to find our room, and when we did it was up a long steep flight of stairs, which my wife could barely manage since she has got a bad back. Once in the room it was very dingy with outdated décor and no view. This is not what we paid for, so we had to go back to reception and demand a better room, on the ground floor, which they eventually did. On the second night of our holiday, early morning, our room was flooded due to the Marina bursting its bank and flooding a lot of the ground floor apartments including reception and the restaurant. Later on in the morning, breakfast was setup outside which was very inconvenient. Regarding the food, it left much to be desired. Every day of our stay Pork was being served. There was not much variety even though the Italians are renowned for there cooking skills. The entertainment was non existent for the adults in the evening. After dinner the only entertainment was for the children, from about 9pm to 11pm. Regarding the bar(s) the frustrating thing was that it closed from 1pm to 3:30pm, the time you would want a drink, especially in the hot weather. That was very very disappointing. Overall, the hotel did not cater for the international tourist, but just for the Italians. The staff hardly ever smiled and were not very helpful. I am sorry to say, but this is one resort we would not recommend or visit again. We are going on another holiday booked through sunshine and I would expect a good will gesture of having some money knocked off the holiday since the one we have just been on was very disappointing.

Hassle free booking, it was a good holiday.

All went lovely only issue was checking in with Sun express. Couldn't get on the website and when we did and checked in the staff at airport said we hadn't even though I had a screenshot. We had to pay to check in as did numerous others in the queue who thought they had checked in as well. We asked for receipts and out of 4 of us one person got a receipt. It is wrong to take cash and a credit card payment without a receipt. They said they would email it but still waiting. It just took the shine off a lovely holiday