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Superdry - Basingstoke Opiniones 186

TrustScore: 5 sobre 5

4,8

13-15 Paddington House, RG21 7LJ Basingstoke, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver más

Valorada con 5 estrellas sobre 5

Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx

Valorada con 4 estrellas sobre 5

My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver más

Valorada con 5 estrellas sobre 5

Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Basingstoke

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

  • 13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido

  • 01256 843580

4,8

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5

Over 100% help

The shop assistants went out of the way to order the coat we wanted and even kept another colour so we could compare both colours as soon as the other one arrived.

5 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, friendly and efficient customer service!
Preferred coat not available but a suitable alternative provided.

9 de octubre de 2022
Valorada con 5 estrellas sobre 5

I returned items that I bought online…

I returned items that I bought online to my local store but the return didn’t go through on the till and I did not get email confirmation. The staff were helpful and contacted customer service to sort out the issue

16 de agosto de 2022
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Respuesta de Superdry - Basingstoke

Hi,

Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Valorada con 5 estrellas sobre 5
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Respuesta de Superdry - Basingstoke

Hi Nzola,

Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.

Superdry Care

Valorada con 5 estrellas sobre 5

I was returning an item to the store…

I was returning an item to the store the assistant was helpful and pleasant, making it easy to do.

29 de julio de 2022
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Respuesta de Superdry - Basingstoke

Hello,

Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.

Superdry Care

Valorada con 5 estrellas sobre 5

Good service

Good service, ordered the shorts on Saturday and they were delivered the following Tuesday

24 de julio de 2022
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Respuesta de Superdry - Basingstoke

Hi,

Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.

Superdry Care

Valorada con 5 estrellas sobre 5

Very happy with Superdry I like there…

Very happy with Superdry I like there stuff my wardrobe is full of the stuff

23 de junio de 2022
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Respuesta de Superdry - Basingstoke

Hello Robert,

Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.

Superdry Care

Valorada con 5 estrellas sobre 5

I went into the store to have a quick…

I went into the store to have a quick look, and found a dress which I absolutely fell in love with when I tried it on, but it was a size too small. An assistant whose name I didn’t catch checked if it was available a size up and then ordered it for me for home delivery. The dress is perfect, and the service was great!

22 de mayo de 2022
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Respuesta de Superdry - Basingstoke

Hi Chloe,

Thank you for sharing your feedback with us. At Superdry, we want to offer the best service to our customers every time, so we love to hear from happy customers. We have passed your feedback onto the store so we can try to get that back to the employee who served you! Thanks so much for your review and comments.

Superdry Care

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